Hotel - Grand Mercure Danang
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Grand Mercure Hotel

Grand Mercure Danang

Lot A1 Zone of the Villas of  Green Island  Hoa Cuong Bac Hai Chau District 
84511  DANANG
VIET NAM

562 reviews
TripAdvisor Rating Based on 562 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
  • Tennis
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Paying)
    • Football (Paying)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

  • 272 rooms
  • 190 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Grand Mercure Danang

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 562 reviews

bichtyler 2017/03/13
« 2 nights stay in studio on executive floor »

The location is perfect for a quiet stay but still near all amenities . The executive floor lounge is a most welcome after a long day working The room has amazing view . And i am most impressed with the service from the moment i stepped in the hotel to the day i leave I had a very satisfactory 2 nights and will return on my next trip to Danang .

SilverBack4 2016/12/06
« Great staff and very friendly »

Stayed as a platinum member and the staff were fantastic we took advantage of the free city tour the offered it was fun and the driver was great rooms are comfortable and even though this was a quick stop over for a very early flight the next day it was very pleasant

Steve M 2016/06/13
« Danang hotel »

Nice hotel - quiet location. Clean and new - good breakfast. Will stay there again for sure. Late arrival but still able to get something to eat and drink. Rooms a decent size and beds very comfortable.

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Steve M, Greetings from Grand Mercure Danang! Thank you for sharing your kind feedback about your recent stay with us here at Grand Mercure Danang. It truly delights us to know that you appreciated our small gestures in making your experience more memorable and thanking you for your appreciation on our clean rooms, the hotel’s location, good breakfast and friendly staffs. We hope and look forward of welcoming you back. Kind regards, Mr.Carl Gagnon General Manager

UnoCaffeLatte 2015/10/04
« Great for a short stay »

The overall feel of this hotel was more business than leisure however it was still quite a nice overall experience. I would however maybe look at staying somewhere slightly more central if I was going to be in Danang for longer than a night.

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear UnoCaffeLatte, Greeting from Grand Mercure Danang! Thank you for taking time to share your experience about Grand Mercure Danang on TripAdvisor. Your kind words will definitely keep us up on the good work. Grand Mercure Danang is located on the exclusive Green Island, in the heart of Danang city, and not only five minutes drive from either the International Airport or the beaches but also just three minutes away to Asia Park - the main playground of Danang city for tourists. Most of our guest often praise the convenience of our strategic geo-location making us right there in the hub of all the key places in Danang. Again, we appreciate that you took the time in sharing your experience, and it is our hope that you will give us the opportunity to serve you again in the very near future. Sincerely, Mr.Carl Gagnon General Manager.

Abhi_ban_2k 2015/05/09
« Wonderful Stay in Da Nang »

Stayed in Grand Mercure in Da Nang from 30th April - 3rd May. Its a nice property located in the City Center a bit away from the beach. Received a complimentary pick up and drop from/to the airport. They also granted me a late check out. Rooms were fine facing the Sun Wheel. The city scape looked good in the night. Rooms were tidy and bathroom was a decent size. There was a tour desk located near the reception, Hoi An Express. It was convinient to book the trips to Hoi An and Hue. All in all a great comfortable stay in Da Nang.

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Abhi_ban_2k, You kindest words truly delight us. Thank you for sharing your wonderful experience with us on TripAdvisor. Your good appreciation regarding the cleanliness and great view from your room, convenient accessibility and comfort of your stay will surely be passed on to our team. We hope and Look forward to welcoming you back once again. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager

LimWJ 2015/04/24
« Great night view »

Able to get nice view of the lighted bridges from the hotel room during the night. The hotel is located in a quieter area which is away from the city centre. But there are taxis outside the hotel so can easily get one if required. To get to Marble Mountain from the hotel, it takes about 15-20mins drive. The hotel staff are great, always there to provide any assistance.

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear LimWJ, We are delighted to hear about your enjoyable stay with us. It is indeed that the view of Danang’s lighted bridges from our hotel is one of the best in the city due to our unique location having quick access to sightseeing locations such as the Marble Mountain and the beautiful beach of Danang as well. Thank you for choosing Grand Mercure to be your accommodation of choice in Danang. We hope and look forward to welcoming you back on your next future trip. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager

O5720AIlee 2015/04/24
« Staffs are very well trained »

It was nice to stay here..staffs are well trained..they were trying hard to make the customers satisfied. Although, the chinese restaurant sells very weird, and smelly Dimsum..which I don't understand why they try to sell dimsum if they don't make it there..at the hotel restaurant, they serve very poorly reheated dimsum and some of them were really bad to swallow. The manager of the hotel should try this dimsum before they serve it to the customers. The bedding was not comfortable enough. The pillow was too high, big to sleep so I had the neck pain after staying two nights there. Moreover, the sheets and covers were overly starched or poor quality so it didn't not have the natural cotton feeling which you experience at the 5 star or 4 star hotel. The beddings felt more like touching the plastic than touching the cotton. The bathroom do not have the bath tub..which I didn't expected. Breakfast was not that good. But the staffs here are quite well trained and I can see that they try to work hard to make the customers happy

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear O5720AIlee, Thank you for your valuable feedback regarding your recent stay with us. They are greatly appreciated. It saddens us to know that your experience on your recent stay with us wasn't as pleasing as we would have wanted it to be. We definitely took your comments into consideration, and assure you that we will be looking into your concern regarding your inconvenient room experience. Your allegation regarding our Dim-Sum at our Golden Dragon restaurant is absolutely concerning and frankly quite shocking. We assure you that all of our Dim-Sum have never been purchased outside and is distinct and fully crafted by our well experienced Asian Chefs. However I would like to let you know that most of the guests who have experienced dining with us always praise for quality and the freshness of the food, specially the Golden Dragon Restaurant as it is one of the highlights of our hotel. Unfortunately, we cannot meet each and every taste of everyone. We are sorry if it was not to your liking. However, your feedback is highly appreciated. Trust that we will never cease to seek ways to enhance and create memorable journeys for all guests. It will be a true pleasure to be able to welcome you once again on your next visit to Danang. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager

Arto K 2015/02/07
« Great time at Grand Mercure »

The hotel is rather new ( approx. 3 years ) with good location. The staff was professional, helpful & polite ( specially in 21. floor / Lounge ) Room was clean , comfortable & with nice view to the Han river. My pleasure to warmly recommend my friends to stay there . I have visited in Da Nang several times & this hotel is one of the best !

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Arto K, On behalf of Grand Mercure Danang we thank you for rating us 5 stars here in TripAdvisor. It is indeed that the hotel has been operating for more than three years and has a very strategic location with a fantastic view of Danang's bridges and the Han River. Our sincere thanks as well for your appreciation on our service quality especially the service you have experienced at our Privilege lounge. I will definitely share your great comments to the team. We hope that we can be able to welcome and serve you once again should you have future plans to visit the vibrant city of Danang. Please do let us know at any time should we be of assistance. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager

tophuc2000 2014/12/31
« Notability Grand Mercure Danang. »

Dear Accor We have 1 holiday was wonderful, the service overall is very good. Please provide more information to customers prior to arrival. so we went to the airport, I did not know a free shuttle service. staff serving breakfast to update customer information. While we downstairs for breakfast, staff announced that it charged, only 21 free stories while we paid full meal. Our front desk to complain, then they inform employees serve breakfast on the ground floor that we can eat anywhere in the hotel. then our group of 8 people entered the breakfast. Her staff is not happy and nor apology. I am a longtime member of Accor, so I have a few words sincere comments. I trust Accor, Good for the Group are developing successfully, is always worthy of trust where members. Happy New Year to Acoor

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear tophuc2000, Greetings from Grand Mercure Danang! We truly appreciate that you have taken the time to share your experience with us, as we are committed to constantly improve the quality of our service. Rest assured that all Department Heads concerned have been informed to address this matter. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. Once again, we thank you for your feedback and it is our hope that you will give us the opportunity to better serve you in the very near future. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager

Junyoung C 2014/08/03
« Good hotel for both family & business »

Nice location, decent room and facilities. Very nice service, especially free ride from/to airport!! Very nice for family trip & business trip. Although swiming pool was too small and unattended, so as other facilities, but at least you have them all!!

Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Junyoung C, Xin Chao from Grand Mercure Danang! We would like to thank you for taking the time to share your experience in our hotel. We are grateful that you have chosen our hotel as your accommodation in Danang, Vietnam and that you have appreciated our service quality and Complimentary airport transfers. Your concern regarding the pool area is well noted and have been passed on to the department concerned ensuring that our team will always be there to assist all hotel guests. We certainly look forward to having the opportunity to be of service to you once again in the near future. In the meantime, should you need further assistance, please do not hesitate to let us know at anytime. Kind regards, Alistair Quibuyen Executive Assistant Manager GRAND MERCURE DANANG

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