Hotel address445/3 Moo 5 Wong Amart Beach
Pattaya - Naklua Road Soi 16
How to reach the hotelGPS :N 12° 57' 50.75'' E 100° 53' 6.45''
Contact the hotel
- Tel. (+66)38/411940-8
- Fax. (+66)38/411949
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Pullman Pattaya Hotel G - hotel reviews in Pattaya
Hotel code: 7540
Accorhotels.com customer reviews in partnership with TripAdvisor
11th September 2013, susannaleung1226, Hong Kong, China
Overall our stay in Pullman Pattaya hotel was pleasant and enjoyable.The hotel has its private beach area which is connected to the pools.Hotel guests can get in and out of the pool and the beach easily.Hotel shuttle is available throughout the day to the town area.However something has happened and we felt a bit disappointed.When we checked in on the first day,no front desk staff informed us that breakfast were included in our room rate.We just discovered that on the second day afternoon when we looked at the key envelope.We have brought this matter to the attention of front desk.The staff who checked us in claimed that they have informed us of the breakfast entitlement upon checked in.I can be 100% sure that no one had informed us of such entitlement.No other information was given but just room keys.Hence, we missed our first breakfast entitlement,no reimbursement nor apology was given.View management response »
Management responseDear Valued Guest,Thank you very much for taking the time to share your feedback in regards to your recent stay.We are very pleased to know that you had a a pleasant and enjoyable stay with us and particularly appreciated the hotel facilities and the private beach here in Wongamart which is the best feature of our hotel.We regret to know that you encountered some lapses during your stay. Your feedback has been passed to our Front Office Department and actions will be made to avoid future occurrence. Pullman takes pride in its standards of service excellence, and any inconvenience is always immediately looked into and addressed by the management to ensure continuous improvement of our products and services. Thank you once again for your review and we hope that you will give us the opportunity to serve you better in the future.Sincerely yours,
3rd September 2013, joaquim333, macau
the hotel is good, good beach and swimimg pool, the room is great! only the staf of the beverage not service well...coz many confuse on the bill....(staf name kim).but in general the hotel is good for staying...i already 3 times stay in this hotel...everything is good only the restaurant need more progress.
9th August 2013, SimonZhang, Beijing, China
The is not located in the heart of city, but it with nice pool to get tanned and nice sea view. However, executive room need to be refurbished, especially the shower facilities. Nice restaurant and SPA.View management response »
Management responseDear Valued Guest,We thank you for such a detailed feedback. Our location is an asset to our guests. We are also glad to read that you were impressed with our facilities such as the Beach Club Restaurant and Aisawan Spa. Following to your comment, we thank you for your suggestions and truly apologize for the inconvenience caused. On your next visit, we encourage you to experience our newly refurbished Executive Club rooms. We truly hope to have the pleasure in welcoming you back in the near future.Sincerely,
"My stay at the pullman"
16th July 2013, danm0421, Perth
Nice hotel with great views and pools. When we checked in they allocated rooms but mixed our names with the rooms. This caused major issues and comunication issues espeacially with nightshift staff. Then we had a early morning check out and they wanted to charge us extra for added acomadation when they had our names doubled in different rooms.View management response »
Management responseDear Valued Guest,Pullman Pattaya Hotel G would like to thank you for giving us your comments in our hotel. Your feedback is extremely important because it gives us a better view on how we can improve the quality of our products and services. We regret that not everything was to your full satisfaction. Rest assured that Department concerned has been informed to avoid future occurrence. Continuously, our Training Department conducts English communication skills to our staff to improve the overall service communication level.I hope you will give us the opportunity to welcoming you back.Sincerely,
"Great place to unwind"
11th July 2013, Mcleebo, Kuala Lumpur, Malaysia
Great service, delicious buffet, nice environment. Just what I needed to relax and unwind. A bit far from 'action' but there was an hourly shuttle bus. There was enough to do in the hotel itself to keep you occupied much of the time.View management response »
Management responseDear Valued Guest,Thank you so much for such a lovely feedback.We are glad to hear that your experience at Pullman Pattaya Hotel G went above and beyond your expectations. Truly the hotel location provides a healthier environment where guests can relax and enjoy.Again, we look forward to welcoming you back soon.Sincerely,
"not pullman, it's just poor man"
8th July 2013, kulin3, Shenzhen, China
Iam a platinum club member, and when I check-in, the hotel tell me that my reservation has been canceled, and they don't know why! But I still can found my reservation in accorhotels.com, it looks with no any problems. finally it costs me about 20minutes to check-in...and then, after 1 months, now, the points missed, I may need to reclaim...I dont think I will stay in this hotel anymore in the future.
2nd July 2013, London, United Kingdom
Enjoyable stay but same standard as all other hotels I have stayed in and around Pattaya for same money. Hotel looking very tired in places. Obviously a renamed independant hotel with a minor pullman makeover of stationary, signage, toileteries and LCD tv.Breakfast not the same quality of other Pullmans I have stayed around the world.
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