Hotel address445/3 Moo 5 Wong Amart Beach
Pattaya - Naklua Road Soi 16
How to reach the hotel
Contact the hotel
- Tel. (+66)38/411940-8
- Fax. (+66)38/411949
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Pullman Pattaya Hotel G - hotel reviews in Pattaya
Hotel code: 7540
Accorhotels.com customer reviews in partnership with TripAdvisor
11th September 2013, susannaleung1226, Hong Kong, China
Overall our stay in Pullman Pattaya hotel was pleasant and enjoyable.The hotel has its private beach area which is connected to the pools.Hotel guests can get in and out of the pool and the beach easily.Hotel shuttle is available throughout the day to the town area.However something has happened and we felt a bit disappointed.When we checked in on the first day,no front desk staff informed us that breakfast were included in our room rate.We just discovered that on the second day afternoon when we looked at the key envelope.We have brought this matter to the attention of front desk.The staff who checked us in claimed that they have informed us of the breakfast entitlement upon checked in.I can be 100% sure that no one had informed us of such entitlement.No other information was given but just room keys.Hence, we missed our first breakfast entitlement,no reimbursement nor apology was given.View management response »
Management responseDear Valued Guest,Thank you very much for taking the time to share your feedback in regards to your recent stay.We are very pleased to know that you had a a pleasant and enjoyable stay with us and particularly appreciated the hotel facilities and the private beach here in Wongamart which is the best feature of our hotel.We regret to know that you encountered some lapses during your stay. Your feedback has been passed to our Front Office Department and actions will be made to avoid future occurrence. Pullman takes pride in its standards of service excellence, and any inconvenience is always immediately looked into and addressed by the management to ensure continuous improvement of our products and services. Thank you once again for your review and we hope that you will give us the opportunity to serve you better in the future.Sincerely yours,
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.