Hotel - Aparthotel Adagio Marseille Vieux Port
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Adagio Hotel

Aparthotel Adagio Marseille Vieux Port

30 rue Jean Trinquet 
13002  MARSEILLE
FRANCE

482 reviews
TripAdvisor Rating Based on 482 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Snack & beverage machine
See all services

Our apartments

  • 141 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 33 family apartments
  • 33 apartments for 4 people or more
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings

Our customer reviews for Aparthotel Adagio Marseille Vieux Port

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 482 reviews
fmw1952 2016/09/19
« Adagio Marseille Vieux Port »

The only negative points were that the receptionist was unable to indicate how to access the underground car park and that the lift in the hotel was commandeered by the cleaning staff and their trolleys. However the cleanliness and comfort plus proximity to the old port more than made up for these initial irritations.

Emilie G, General Manager at Adagio Marseille Vieux Port, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux Port. It is always a pleasure to receive positive feedback. We assure you that we will support our reception teams so that they can give you the rights informations to your requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

10joewu 2016/07/26
« Centrally located, but seey, suspicious neighborhood. »

Covenient, well-equipped property for family travel, easy public transportation. Shortcomings: distant parking; seedy neighborhood, especially at night, with more than a fair share of apparent bums in the vicinities. Area is worn down, almost a ghetto, of predominantly Arabic origin. Very unattractive at night.

Emilie G, General Manager at Adagio Marseille Vieux Port, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay in Adagio Marseille Vieux Port. I am pleased to see that you found that the hotel was fitting your need during your trip. I hope we will have the pleasure to welcome you back soon. Best regards,

QueenslandBryan 2016/06/07
« Good accommodation at a nice price »

Apartment hotels are great. You have the full services of a hotel and the benefits of the facilities of an apartment like seperate living and bedrooms and a kichen. This one is is in easy walking distance of the Vieux Port with lots af restaurants and cafes. Also you buy rom the local markets and enjoy the local food "at home". The Apart Hotels are good comfortable accommodation and you don't have to wait for the concierge to turn up to get into your apartment. You also have all those consumables like washing up liquid, dishwasher tablets and toilet paper supplied which are often limited or not supplied in private holiday apartments.

Emilie G, Manager at Adagio Marseille Vieux Port, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

bevb31 2016/05/11
« Not the best night's sleep! »

The hotel was OK, but it was a surprise that the bed was only a pull out of a couch. It was not comfortable. Also, there was no AC on in the rooms so we were unable to adjust our temperature control at all. There was very limited reception support and although the employee was doing his best, he was all alone. very light on staff.

Emilie G, General Manager at Adagio Marseille Vieux Port, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

lidiag84 2015/06/03
« Very good value for money »

Hotel greatly located (a few steps from Vieux-Port, calm street), well-equipped and nicely arranged rooms, comfortable bed. Very good value for money. Suggestion to change check-out time from 11:00 to noon.

Marilam1974 2014/06/04
« Smelly room »

We were in room 618 and there is a persistent sewer smell in the room. Told the reception but problem wasn't solved. Didn't get a real bed but a sofa turned into a bed. Didn't sleep very comfortably. While checking out, the man at the reception desk was quite rude, ignoring us while it was our turn to help a fellow citizen waiting behind us. She even remarks that we were first. He just answered : but I am attending to you... Good location, though.

Sophie G, Directeur général at Adagio Marseille Vieux Port, responded to this review

Dear "Marilam 19", Thank you for taking the time to share your opinion about your stay in our Rental Apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology. Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay. Yours faithfully,

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