Hotel address15 Florence Street
Corner of Florence and Lake St
How to reach the hotelGPS :S 16° 55' 8.44'' E 145° 46' 22.40''
Contact the hotel
- Tel. (+61)7/40515733
- Fax. (+61)7/40312298
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ibis Styles Cairns - hotel reviews in Cairns
Hotel code: 7510
Accorhotels.com customer reviews in partnership with TripAdvisor
"Definitely not to the standard of other Accor properties - more like motel than hotel"
6th September 2013, flygrl6782, Melbourne, Australia
Booked online via the Accor website. Received immediate confirmation of reservation….great.We booked a 2 bedroom apartment with kitchenette.Upon arrival of our check in day, the booking was not available. Receptionist and Duty manager explained that “Apparently the girl who does the reservations didn’t do it for the correct dates”. Duty manager offered to call other Accor properties to find us accommodation for the first night, without success. Well I say without success, there were rooms available but not within our budget and when I asked if they would match the price I was originally paying in our initial booking I was told a simple no. So after lugging in our luggage, our sleeping 2 year old, after 9 hours since we initially left our home we found RYDGES who helped us out for the night before returning to the All Seasons the next day. (We should have just stayed with RYDGES)On check-in this time, we were given an ‘upgraded’ room. Great we thought and after lugging yet again our luggage and 2 year old up to the room, we discovered that our ‘upgrade’ was actually a single room, with a cot for the 2 year old. No roller way available!So when we said no, we would like the 2 bedroom apartment we booked we had to wait for the room to be cleaned and we seemed to be somewhat of a hindrance for the hotel and staff.I must say the room, was ok. Clean 2 rooms, kitchenette and comfy beds. Apart for the standard being far from Accor standards which we are used to. The décor was dreadful, brown, dark and old. For a tropical destination it was definitely not what we were expecting, but we were at the peril of this hotel (should be more like, motel) due to high occupancy during the peak holiday season and our budget. Al I can say was we were lucky that we were out and about all day every day and rarely spent any time in the room. One thing I must stress is that our ‘balcony’ which us on the side of the busy road (ground floor), was HORRIFFIC. ABSOLUTELY DISGUSTING, we could not step outside for the amount of bird excrement covering every surface. It was so bad that we didn’t even open the door for ‘fresh air’ as the smell and hygienic reasons. We even had to resort to putting the bed against the door to stop our 2 year old venturing out. ABSOLUTELY DISGUSTING. We did inform the hotel, but nothing was done during our stay and I assume nothing once we left.All I can say is that this hotel is definitely not to the standard of other Accor properties which we have stayed in all over Australia and 8 other counties we have stayed with Accor. Very disappointing hotel.Free Wi-Fi was great, free continental breakfast was ok for being free, definitely wouldn’t pay for it especially the ‘hot’ option, maybe I’m just picky but a buffet breakfast should have a selection and not look like is been reheated from yesterday’s left overs.
30th August 2013, chantelle645, Semaphore, Australia
Great location. Cleanliness of the room 5 out of 10. Computers free and available in lobby a great plus if you don't bring your ipad etc. Pool and BBQ area 10 out of 10. We had a ground floor room with a small patio which was covered with bird droppings and appeared not to have been cleaned in a very long time. It was filthy.
25th August 2013, ClairJWeipa, weipa
Our room was a good size for a family of four, the beds weren't as comfortable as I would of liked. For the price this hotel was good value, easy walking distance to the esplanade and continental breakfast was included in the charge which was satisfying.
"Friendly staff and excellent position"
22nd August 2013, wayne b, Darwin, Australia
I found the staff at the hotel very friendly and helpful and willing to help as much as they could with local knowledge. The rooms are kept clean and tidy and have good fixtures available in them. Overall I would be more than happy to recommend to my friends to stay at this hotel. The only minor drawback was the laundry service that was advertised as 6 days a week was actually only 5 days a week but overall the stay was excellent and worthy of a good recommendation.
"Great place to stay"
19th August 2013, pw4004, Melbourne, Australia
Excellent hotel, 24x7 desk, only 2 or 3 blocks walk from the water and the city centre. Much better value than the "prime position" hotels if you're planning to be out and about most of the time. Limited parking wasn't an issue.
"The place to stay in Cairns"
13th August 2013, Cairns231, Mount Gambier, Australia
Top place to stay in Cairns. Walk to everything. Had a loft room which was roomy and had everything you need while away. Staff helped in every way when asked. The cleaning crew were lovely people and did what ever they were asked.Will go back next winter.
17th July 2013, 4scottys, Sydney, Australia
Good room for a fair price,short walk to town, around corner from Mike Ball Diving.Nice bathroom. Our price included continental brekky and was very adequate. On site parking limited but all day available at front of Hotel. Free WiFi also.
"Good and not so good"
16th July 2013, JamesA4150, Canberra, Australia
No blanket in the room (just one would have been fine). I ordered Bacon and eggs on toast for breakfast. When it was served I was told I would have to make my own toast! This means I would have had to leave my freshly cooked breakfast and go to the toaster and cook my toast while my breakfast goes cold. So no toast.
"short work visit"
15th July 2013, SA1313, Sydney, Australia
I understand that it was a reasonably priced hotel BUT one would still expect it to be clean. Unfortunately, it was quite grimey, dirty and dusty.. Staff were not as friendly and courteous as other Accor hotels.
"Ibis Styles Cairns"
8th July 2013, Saffali, Brisbane
Very handy to CBD, free Untimed parking on street great, our room very quiet - great night sleep, restaurant and staff fantastic and helpful. room very clean and tidy, shower rose needed attention - water everywhere. Would stay here again!
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.