Hotel - Mercure Delfino Taranto
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Mercure Hotel

Mercure Delfino Taranto

V le Virgilio 66 
74100  TARANTO
ITALY

398 reviews
TripAdvisor Rating Based on 398 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Outdoor unheated pool
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-13:00 / 16:30-23:00
    • Opening hours : Week-end 07:00-12:00 / 17:00-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Delfino Taranto hotel has 198 rooms, each with minibar, LCD satellite TV, Wi-Fi Internet access, bathroom with bathtub or shower, and hairdryer.

  • 191 rooms
  • 96 non-smoking rooms
  • 5 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Telephone
    • Crib on request
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Delfino Taranto

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 398 reviews
wlap17 2017/05/06
« A nice hotel in excellent location »

Generally good. Please see comments below. I would stay again. Breakfast good but expresso and capuccino not warm enough. Egg and bacon not kept heated and often not hot enough. Were the 2 rooms we had the best in the hotel?

Delfinotaranto, Direttore at Mercure Delfino Taranto, responded to this review

Dear Guest wlap17, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely

Pgbenson 2016/09/07
« False promises, cold cooked Breakfast and very dated »

The hotel was booked through the Accor website along with email correspondence to the manager. As a Gold Card member of Accor, I have stayed at many Mercure and other branded hotels from this group. I confirmed a room upgrade from a double room to a beach facing suite. All was confirmed and we were looking forward to or stay. When we got to our room it was a dated standard double room overlooking an abandoned petrol station next door (seriously looked like a bomb site). This was the worst Mercure room I have seen anywhere and was clearly not the beach facing suite I had been guaranteed (I have emails to back this). We did get a beach facing room after being told someone would come to our room with the new keys. After waiting for 2 hours we went to reception, and without apology for not coming to the room, or calling it, they gave us the new room key. At least it was beach facing but not a suite as none were available. We looked at other hotels in the area and found many cheaper and better hotels on Booking. As much as I like the Accor brand, don't even consider this poorly run relic from the 80's.

Delfinotaranto, Responsabile reception at Mercure Delfino Taranto, responded to this review

Dear Pgbenson Thank you for taking the time to tell us about your experience at the Mercure Delfino Taranto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regardig your observe we would clarify that we have give you in ottemperance with your resevation that was made for a triple standard making an upgrade in 2 connective Superior rooms on the sea front with 2 separete bathrooms. We have never ensure a room facing the beach because there is no beaches in Tararanto because were we stand is facing the basin of Mar grande. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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