Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 10,230 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  10,230 reviews

TripAdvisor Rating  4.5/5  5,530 reviews

Certificate of excellence 2023

Great location

Customer review rating 4.5/5

Nicola P. Families - Confirmed reviews ALL

Very confusing access and no parking is a big problem. There was a lobby full of people when I checked in but very lovely receptionist and super comfortable bed and vert clean room. My main drawback was the long walk in the rain to get back to the hotel from the car park. Otherwise, an excellent stay.

Dear Nicola, Thank you for rating your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Location works

Customer review rating 3.5/5

Bec Families - Confirmed reviews ALL

Stayed here for location. Small rooms and beds, but it works for one night before flying.

Dear Rebecca, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great location, friendly fast & efficient service

Customer review rating 5.0/5

Philip Families - Confirmed reviews ALL

The location was amazing - it's just across the road from the International terminal. The room was very quiet, clean and had a great view. We were good dinning options available. The staff were warm, friendly & efficient.

Dear Philip, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for acknowledging Dhanielle's fine work whilst checking you in; I will certainly pass on your compliments to her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Good location, nice room, pity about cold food for room service

Customer review rating 2.0/5

Grumpy O. M. Solo - Confirmed reviews ALL

Nice clean room, handy to the airport. It's a pity that my experience with the room service meal was cold fish and chips accompained by a wilted salad and a semi-surly staff member delivering that meal

Extremely Accommodating

Customer review rating 5.0/5

Lisa Families - Confirmed reviews ALL

Our connecting flight was cancelled in the early evening until the next day. The staff at Novotel Auckland accommodated us easily. They even had a roll away bed in our room within 5 minutes. Cannot thank them enough for all their help after a long interrupted day of travel

Dear Lisa-May, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,274 reviews 9.3/10 Location
  • 4,807 reviews 8.7/10 Room
  • 4,769 reviews 8.1/10 Service
  • 55 reviews 7.9/10 WiFi
  • 2,260 reviews 8.6/10 Comfort
  • 2,194 reviews 5.8/10 Food
  • 1,198 reviews 9/10 Cleanliness
  • 928 reviews 4/10 Value

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