Hotel - Mercure Les 3 Iles Chatelaillon Plage Hotel
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Mercure Hotel

Mercure Les 3 Iles Chatelaillon Plage Hotel

Avenue de la Falaise 
17340 CHATELAILLON PLAGE
FRANCE

548 reviews
TripAdvisor Rating Based on 548 reviews
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Mercure Les 3 Iles Chatelaillon Plage Hotel

Mid-scale hotel for business trips or leisure

The Mercure Chatelaillon hotel will remain open during renovation work over the next few months. Hotel renovation and spa construction planned from 11/2/2016 to 6/30/2017. Total renovation of the seawater spa, closed from 11/14/2016 to 11/30/2017.

Mlle LE TOUZE et Mr MONTELEONE, Hotel Manager

Overlooking the sea and near La Rochelle, the Mercure Chatelaillon Plage will be getting a new look in the next few months but is still open to guests. Full renovation is underway until June 30, 2017. Apart from refurbishing, we will be adding a spa with a heated pool, hammam, sauna, whirlpool bath, private treatment suites and fitness center by the sea. The seawater spa will close from November 14, 2016 and will reopen again on November 30, 2017 after work finishes.

Hotel extras
  • Family Room for 5 people
  • Free private car park on site
  • Meeting facilities with bay windows and terraces
  • 438 yards (400 m) from an aquatic center with a heated pool
  • 7.5 miles (12 km) from La Rochelle and 12.4 miles (20 km) from Rochefort
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being  (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00/14:00 - 19:00/21:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

The Mercure Chatelaillon hotel will remain open during renovation work over the next few months. Hotel renovation and spa construction planned from 11/2/2016 to 6/30/2017. Total renovation of the seawater spa, closed from 11/14/2016 to 11/30/2017.

Hotel location

Hotel - Mercure Les 3 Iles Chatelaillon Plage Hotel

Avenue de la Falaise
17340
CHATELAILLON PLAGE
FRANCE

Tel: (+33)5/46561414
Fax: (+33)5/46562370

Check-in from 16h00
Check out up to 12h00
Access and transport
  • LA ROCHELLE - 3 ILES : 16, THALASSO
  • LA ROCHELLE-LALEU At 15km / 9.32 miles
  • CROISIERES ILES At 19km / 11.81 miles
  • FORT BOYARD At 19km / 11.81 miles

GPS : 46.058028, -1.087864

Our rooms

Various rooms available to suit your wants and needs: Standard, Superior, and Duplex - offering a wider range of services. Why not reserve a room with an ocean view?We also offer Duplex rooms for families, sleeping up to five people.

  • Standard Room with twin beds, courtyard side
    Standard Room with twin beds, courtyard side

    Overlooking the courtyard, non-smoking room measuring 194 sq. ft. (18 m²) with twin beds, minibar, safe, free WIFI, flat-screen TV, digital/satellite TV, tea and coffee making facilities. Bathroom with bathtub or shower, toilet. Crib not available.

  • Standard Room with a double bed, courtyard side
    Standard Room with a double bed, courtyard side

    Courtyard side, non-smoking room measuring 172 sq. ft. (16 m²), equipped with a double bed, minibar, safe, free WIFI, flatscreen TV, TNT/satellite, tea/coffee making facilities. Bathroom with bathtub or shower, and toilet. No option to include a crib.

  • Standard Room with a double bed, ocean side
    Standard Room with a double bed, ocean side

    Ocean and garden side, non-smoking room measuring 194 sq. ft. (18 m²), equipped with a double bed, minibar, safe, free WIFI, flatscreen TV, TNT/satellite, tea/coffee making facilities. Bathroom with bathtub and toilet. No option to include a crib.

  • Duplex Family Room, courtyard side
    Duplex Family Room, courtyard side

    Courtyard side with balcony or terrace, Duplex Room, 301 sq. ft. (28 m²), non-smoking: 1 sofa creating 2 single beds, spiral staircase to mezzanine with a double bed and single bed. Fridge, microwave, safe, WIFI, TV, kettle. Bathroom with tub and toilet.

  • Duplex Family Room, ocean side
    Duplex Family Room, ocean side

    Ocean side with balcony or terrace, Duplex Room, 301 sq. ft. (28 m²), non-smoking: 1 sofa creating 2 single beds, spiral staircase to mezzanine with a double bed and single bed. Fridge, microwave, safe, WIFI, TV, kettle. Bathroom with tub and toilet.

  • Superior Room with a double bed and sofa, courtyard side
    Superior Room with a double bed and sofa, courtyard side

    Courtyard side with balcony/terrace, spacious non-smoking room measuring 226 sq. ft. (21 m²), equipped with a double bed and single sofa, minibar, safe, free WIFI, flatscreen TV, TNT/satellite, tea/coffee making facilities. Bathroom with tub and toilet.

  • Privilege Room with 1 double bed, upper floor with balcony, seafront
    Privilege Room with 1 double bed, upper floor with balcony, seafront

    Experience our 226 sq. ft. (21m²) enhanced-comfort room featuring upscale bedding exclusive to Mercure, an iPhone/iPad docking station, Nespresso machine and many other little details to create the optimum environment for work or relaxation

  • Privilege Room with 1 double bed, garden level with terrace, seafront
    Privilege Room with 1 double bed, garden level with terrace, seafront

    Experience our 226 sq. ft. (21m²) enhanced-comfort room featuring upscale bedding exclusive to Mercure, an iPhone/iPad docking station, Nespresso machine and many other little details to create the optimum environment for work or relaxation

  • 79 rooms
  • 79 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LES 3 ILES Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LES 3 ILES Type of cuisine: French


Overlooking the sea, the Les 3 Iles restaurant also boasts a pool-side terrace that enjoys both sun and shade in the summer. Traditional cuisine with original recipes. New market menu every week. Room service available.

Find out more and book
LES 3 ILES Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LES 3 ILES


Overlooking the sea, the Les 3 Iles bar is ideal for relaxing or spending time with friends. Open from 6am to midnight.

See all our restaurants and bars

Your meetings and events

Mercure Les 3 Iles Chatelaillon Plage Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 175 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 60

Our customer reviews for Mercure Les 3 Iles Chatelaillon Plage Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 548 reviews

EnglishinFrejus 2016/06/01
« Could not be more helpful »

The hotel is lovely with excellent facilities, nice restaurant and right on the beach but the stars of the show are the staff, particularly at reception, who pulled out all the stops for us. We had booked an executive room which was lovely but - for us - too far to walk to reception/ restaurant as my husband has limited mobility. The hotel was close to full but despite that the receptionist managed to have us moved to the room closest to everything. All done very swiftly, with a minimum of fuss and (most importantly) with a good grace. Thank you so much.

Val A 2015/06/17
« Away from city »

This hotel is situated overlooking the beach a little way south of the city. Quiet location, pleasant grounds. We did not use the swimming pool as it was a little too cold at the time. Our room was on the ground floor and opened onto the garden with a table and chairs on a mini patio, ideal to enjoy afternoon tea.

Julia T 2015/04/30
« Beautiful location, excellent staff, but room service starting to slip. »

Our second stay for three nights in this nicely located hotel. We paid for two superior rooms and the setting was excellent, but quality of service in the rooms is starting to fall. Very thin, small size and poor quality towels, some not replaced when left out for changing. Paper cups to drink from on the welcome tray, and plastic glasses. Shower gel not replaced leaving us with none one day. OK for a budget hotel but not my idea of superior room. Staff very accommodating and helpful in reception and dining room. I think the breakfast, which is excellent is at the top end of price acceptability for a hotel of this calibre. The hotel is truly lovely, but their idea of superior room does not make one feel 'special'.

Marie L, Co Directrice at Mercure Les 3 Iles Chatelaillon Plage Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.We propose, since may 2015, Privilège Rooms with more equipments and services. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

farmertom186220 2014/10/13
« There again »

Only the rain spoilt the stay. Normally the sunset makes the experience great but clouds are clouds. The dog loved the rabbits and sand. This is our 5th visit and I must say it will soon be time for a close examination of the decor.

Jessica TP T 2014/08/12
« Casual Beach Hotel »

A good spot on the coast close to along sandy beach with a pleasant walk to town. Good choice of reasonably priced restaurats in town. Hotel very relaxing - picnic tables available for use in grounds.

David S 2014/08/04
« Three relaxing days in July »

We had a Duplex family room, Ocean side on the top floor of the three storey block. The stairs to the mezzanine were tight and impossible for anyone with reduced mobility. It had a fridge, kettle and microwave which were useful, but nothing else- no plates, no cutlery, no sink which seemed silly. This is not meant to be self catering. The room and hotel in general was spacious and the air conditioning was very welcome. The location and views were very pleasant. We enjoyed walking and cycling into town. The town had a much more relaxed feel than all of the many French Coastal resorts I have visited in the past. It was popular with tourists but not heaving or manic like lots of other places yet it had all the facilities needed for an enjoyable stay.

Augustine M 2014/06/30
« Mecure Les 3 Iles »

excellent location. Rooms up to Mecure standard. We had a ground floor room opening on to the grassed area. Fabulous sunset over the estuary. Breakfast good with hot and cold buffet. Staff welcoming and speak English.

farmertom186220 2014/06/14
« Here again - hooray »

We stay here twice a year and it never fails us.The rooms are great and the views and sunsets are fabulous. As Seniors we welcome the free breakfast which sets you up for the day. We take a dog and it is welcome in the bedrooms. Its only a short walk to the town for an alternative vemue. A bus stops at the main entrance to the hotel.

carnethichouse 2013/08/02
« 1 night stay »

very good hotel, staff most helpful, rooms were fine. The position and facilities were very good we all enjoyed the pool and pool bar area for relaxing after a long drive. Restaurant menu and wine list were also very good, as was the breakfast.

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