Hotel - Les 3 Iles Châtelaillon Plage becomes MGallery by Sofitel
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Mercure Hotel

Les 3 Iles Châtelaillon Plage becomes MGallery by Sofitel

Avenue de la Falaise 
17340  CHATELAILLON-PLAGE
FRANCE

563 reviews
TripAdvisor Rating Based on 563 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00/14:00 - 19:00/21:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Closed for renovation of the hotel and construction of a spa from April 1 to July 13, 2017. Total renovation of the seawater spa, closed from November 14, 2016 to November 30, 2017.

Hotel location

Our rooms

Various rooms available to suit your wants and needs: Standard, Superior, and Duplex - offering a wider range of services. Why not reserve a room with an ocean view?We also offer Duplex rooms for families, sleeping up to five people.

  • 79 rooms
  • 79 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Les 3 Iles Châtelaillon Plage becomes MGallery by Sofitel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 563 reviews

EnglishinFrejus 2016/06/01
« Could not be more helpful »

The hotel is lovely with excellent facilities, nice restaurant and right on the beach but the stars of the show are the staff, particularly at reception, who pulled out all the stops for us. We had booked an executive room which was lovely but - for us - too far to walk to reception/ restaurant as my husband has limited mobility. The hotel was close to full but despite that the receptionist managed to have us moved to the room closest to everything. All done very swiftly, with a minimum of fuss and (most importantly) with a good grace. Thank you so much.

Val A 2015/06/17
« Away from city »

This hotel is situated overlooking the beach a little way south of the city. Quiet location, pleasant grounds. We did not use the swimming pool as it was a little too cold at the time. Our room was on the ground floor and opened onto the garden with a table and chairs on a mini patio, ideal to enjoy afternoon tea.

Julia T 2015/04/30
« Beautiful location, excellent staff, but room service starting to slip. »

Our second stay for three nights in this nicely located hotel. We paid for two superior rooms and the setting was excellent, but quality of service in the rooms is starting to fall. Very thin, small size and poor quality towels, some not replaced when left out for changing. Paper cups to drink from on the welcome tray, and plastic glasses. Shower gel not replaced leaving us with none one day. OK for a budget hotel but not my idea of superior room. Staff very accommodating and helpful in reception and dining room. I think the breakfast, which is excellent is at the top end of price acceptability for a hotel of this calibre. The hotel is truly lovely, but their idea of superior room does not make one feel 'special'.

Marie L, Co Directrice at Mercure Les 3 Iles Chatelaillon Plage Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.We propose, since may 2015, Privilège Rooms with more equipments and services. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

farmertom186220 2014/10/13
« There again »

Only the rain spoilt the stay. Normally the sunset makes the experience great but clouds are clouds. The dog loved the rabbits and sand. This is our 5th visit and I must say it will soon be time for a close examination of the decor.

Jessica TP T 2014/08/12
« Casual Beach Hotel »

A good spot on the coast close to along sandy beach with a pleasant walk to town. Good choice of reasonably priced restaurats in town. Hotel very relaxing - picnic tables available for use in grounds.

David S 2014/08/04
« Three relaxing days in July »

We had a Duplex family room, Ocean side on the top floor of the three storey block. The stairs to the mezzanine were tight and impossible for anyone with reduced mobility. It had a fridge, kettle and microwave which were useful, but nothing else- no plates, no cutlery, no sink which seemed silly. This is not meant to be self catering. The room and hotel in general was spacious and the air conditioning was very welcome. The location and views were very pleasant. We enjoyed walking and cycling into town. The town had a much more relaxed feel than all of the many French Coastal resorts I have visited in the past. It was popular with tourists but not heaving or manic like lots of other places yet it had all the facilities needed for an enjoyable stay.

Augustine M 2014/06/30
« Mecure Les 3 Iles »

excellent location. Rooms up to Mecure standard. We had a ground floor room opening on to the grassed area. Fabulous sunset over the estuary. Breakfast good with hot and cold buffet. Staff welcoming and speak English.

farmertom186220 2014/06/14
« Here again - hooray »

We stay here twice a year and it never fails us.The rooms are great and the views and sunsets are fabulous. As Seniors we welcome the free breakfast which sets you up for the day. We take a dog and it is welcome in the bedrooms. Its only a short walk to the town for an alternative vemue. A bus stops at the main entrance to the hotel.

carnethichouse 2013/08/02
« 1 night stay »

very good hotel, staff most helpful, rooms were fine. The position and facilities were very good we all enjoyed the pool and pool bar area for relaxing after a long drive. Restaurant menu and wine list were also very good, as was the breakfast.

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