Hotel - Mercure Arbat Moscow
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Arbat Moscow

Smolenskaya Sq. 6 
121099 MOSCOW
RUSSIAN FEDERATION

1,335 reviews
TripAdvisor Rating Based on 1,335 reviews
Best price guarantee
From
From 7900.00 RUB Non member rate
From 7110.00 RUB Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Select your dates 7900.00 RUB

Mercure Arbat Moscow

Mid-scale hotel for business trips or leisure

Brand new boutique style 109-room hotel ideally located in the historical center of Moscow at the most beautiful pedestrian street of Arbat, famous by its artists, souvenir shops, numerous restaurants, cafés and bars. With 2 metro stations at its doorsteps the hotel is close to the International Trade Center,Expocenter, Moscow City and offers Wi-Fi, high-speed internet access, coffee/tea facilities, Nespresso machines in Privilege rooms, gym, infrared saunas, restaurant, bar, library and meeting room.

Within walking distance to the main attractions in the historical center of Moscow and attached to the most beautiful pedestrian street of Arbat, famous by its artists, theaters, souvenir stalls and shops, numerous restaurants, cafés and bars.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioning
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The 109-rooms hotel offers its guests a wide range of accommodation options including classic rooms, privilege rooms, suites, connecting rooms and 3 accessible rooms. All of them have contemporary décor and are fully equiped with modern amenities.All bedrooms are non-smoking and have free WiFi access, 24-hour room service, hair dryer, safe box, LCD TV with international channels, Pay TV, complimentary toiletries, tea and coffee making facilities, laundry service.

  • Privilège Non Smoking Room with 1 kingsize bed
    Privilège Non Smoking Room with 1 kingsize bed

    Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar

  • Standard Non Smoking Room with 2 single beds
    Standard Non Smoking Room with 2 single beds

    Individual air conditioning control, free Wi-Fi. Features include cozy work space, laptop safe, "rainfall" type shower, bath amenities, hair dryer, flat screen LCD TV, cable/satellite TV channels, coffee/tea facilities, complimentary mineral water.

  • Privilège Non Smoking Room with 2 single beds
    Privilège Non Smoking Room with 2 single beds

    Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar

  • Standard Non Smoking Room with 1 queensize bed
    Standard Non Smoking Room with 1 queensize bed

    Individual air conditioning control, free Wi-Fi. Features include cozy work space, laptop safe, "rainfall" type shower, bath amenities, hair dryer, flat screen LCD TV, cable/satellite TV channels, coffee/tea facilities, complimentary mineral water.

  • Non-smoking Deluxe Suite with 1 king-size bed and sofa
    Non-smoking Deluxe Suite with 1 king-size bed and sofa

    Individual air conditioning, free Wi-Fi, work space, laptop safe, bathtub, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar

  • Non Smoking Family room with 1 king-size bed and sofa
    Non Smoking Family room with 1 king-size bed and sofa

    Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar

  • Privilège Non Smoking Room for disabled guests with 1 queensize bed
    Privilège Non Smoking Room for disabled guests with 1 queensize bed

    Individual air conditioning, free Wi-Fi, work space, laptop safe, 'rainfall' shower, bath amenities, bathrobes & slippers, daily newspapers, flat screen LCD TV, cable/satellite TV channels, Nespresso coffee machine, complimentary water and minibar

  • 109 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LA PROMENADE Restaurant
Lunch 06:30 - 10:30

LA PROMENADE Type of cuisine: International


La Promenade: The restaurant is opened only for Breakfast Buffet 7 days per week from 6:30 till 10:30 on weekdays and from 6:30 till 11:30 on weekends.

Find out more and book
BAR LA PROMENADE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR LA PROMENADE


Enjoy cozy atmosphere of the bar with its choice of cocktails and wide selection of tea and coffee. International menu.

See all our restaurants and bars

Your meetings and events

Mercure Arbat Moscow Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 40 m2
  • Maximum capacity: 14

Our customer reviews for Mercure Arbat Moscow

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,335 reviews

david b 2016/06/14
« Moscow Business »

Very comfortable with excellent service. Good location near Arbat street and not far from the Kremlin and Red Square. A bit of a long drive out to the airport, but the location in town was good. I would stay here again

Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear David! Thank you for writing such a positive review following your stay at Mercure Arbat Moscow hotel and deciding to share your experience with others. We are happy to hear that you have got great impression about our staff and location. We are looking forward to seeing you at our hotel! Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

Nes269 2016/04/06
« Great hotel! »

First time to Moscow, read the reviews and the hotel did not disappoint. Very friendly and helpful staff, modern, clean rooms. Great location on a quiet street in a very busy city. I wasn't as impressed with Arbat Street as others were, but the accessibility to the city was great.

Irina N, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for your comments. It was a great pleasure to read such a positive review about Mercure Arbat Moscow Hotel on Tripadvisor.com! We appreciate your high evaluation of the hotel and our service. Hope you enjoyed your trip to Moscow. May be if next time you see the Old Arbat during summer time, it will change your first impression. And certainly our team will be happy to welcome you again next time! Best regards, Irina Nacharova, General manager Mercure Arbat Moscow

MVH35 2016/01/24
« Excellent again and again »

We stay at this hotel every time we are in Moscow. This is the best hotel in RUSSIA: absolutely cosy, very professional staff, personal attention and service during the entire stay and it gets better and better despite the difficult times in the country. We are very happy and very satisfied. We are looking forward to stay here again next week.

Irina N, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, On behalf of all our team let me thank you for your loyalty to Mercure Arbat Moscow Hotel. It is a real pleasure to read such a positive review about your stay. We indeed pay a lot of attention to every detail creating warm and welcoming atmosphere for all our Guests and were very glad that your visit to Mercure Arbat Moscow was enjoyable. The highest level of service for each our Guest is our main goal, and your kind words and willingness to return are the greatest reward and the best motivation for our Hotel team. Warmest regards, Irina Nacharova, General manager Mercure Arbat Moscow

Sib64 2015/10/18
« Great stay »

A very nice hotel with very friendly staff in a great location. Very close to a Metrostation, though we could also just step out the door and start strolling. We had an upgrade room and it was great to have a Nespresso coffee in the morning. Beautiful room and bathroom.

Irina N, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for posting a review following your stay at Mercure Arbat Moscow hotel and for sharing your experience with us. I am very glad to hear that you really enjoyed the location of our hotel, that our Priveledge Room amenities and our staff were up to your expectations. We are looking forward to welcoming you back at Mercure Arbat Moscow hotel. Best wishes, Irina Nacharova, General Manager Mercure Arbat Moscow

Ol L 2015/10/12
« Perfect location, good quality, tasty food »

Everything was good: location, temperature, breakfast. I did not hear any noise from outside. Working place is quite comfortable. The only comment was once regarding cleaning service in the bathroom. I really had to ask personnel to clean my floor in the bathroom.

Elena G, Front Office Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We appreciate a lot your feedback regarding your recent stay with us. It is a great pleasure to hear that you enjoyed our breakfast and location. We pay a lot of attention to the cleaning of our hotel and carefully monitor it several times a day. Cleanliness is definitely our strong point, which is confirmed by numerous reviews of our guests. That is why your comments about the bathroom floor, we put immediately to the housekeeping service. We will be happy to have a chance of welcoming you next time to our hotel. We are looking forward to welcoming you back at our hotel soon! Cordially, Elena Gorodinskaya Front Office Manager Mercure Arbat Moscow

MAO151 2015/08/06
« Excellent front desk service »

The front desk team was amazing! Always smiling and helpful. The restaurant team was mediocre. Never very attentive and mostly stayed behind the bar chatting among themselves. Their lack of command of the English language made it difficult to place an order and get it right. The rooms was very clean, but too much furniture for the room size. The table was not needed since there was a desk.

Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, First of all I would like to thank you for your comment, because it is always important to me and my team to know the feelings of our customers about their stay in order to continuously improve our service. We are glad to know that you found our front desk team to be amazing, smiling and always ready for any help. In regards to your room, we would like to note that the hotel is located in historical building, which is a part of Moscow architectural heritage. Each room has its own style, decoration and size. So, making the room design, the architect takes into consideration not only the size of the room, but the functional necessity of each piece of furniture there. If you don’t need table in your room, please next time do not hesitate to contact us, and we will take it away. We are always happy to see you and welcome you to our hotel when you are in Moscow. Best wishes, Ada Egorova General Manager Mercure Arbat Moscow

olgagonz32 2015/08/02
« Excellent hotel! »

This is definitely a great place to stay. I'd give it a 10/10. Staff are really kind and helpful. Buffet breakfast is very good, you can find Russian and everyone's favorites. And one of the best things: location! Less than 5 minutes away from Smolenskaya metro station, just 2 stops away from Red Square. Old Arbat (the longest pedestrian street) is less than 10 min away. New Arbat (an upscale street) is just around the corner. Rooms are clean and comfortable. There's free wifi, coffee and tea facilities. Thanks to Nadeem and all the staff at the Lobbie restaurant. You definitely made our stay even more enjoyable. Highly recommended place to stay!

Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for sharing your feedback regarding your stay at Mercure Arbat Moscow Hotel! We are very grateful for your positive comments which will be definitely shared with our hotel team. Inspired with this one, we assure you that we will continue to deliver great service at all times. Our team will be happy to welcome you again next time! Best regards, Ada Egorova General Manager Mercure Arbat Moscow

surunchanal 2015/08/01
« Perfect location, Modern & clean. »

Perfect location, very close to Metro Smolenskaya station & Arbat walking street. Good supermarket is nearby. The room is not large as you seen in the official hotel photo but very modern, clean and comfort.

Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We were delighted to have received your feedback on Tripadvisor.com We are really happy you enjoyed our location, comfortable and clean rooms. Looking forward to seeing you at Mercure Arbat Moscow hotel very soon! Best wishes, Ada Egorova General Manager Mercure Arbat Moscow

Heynomad 2015/07/23
« Superb Hotel for Moscow Family Holiday »

Everything went to plan at the Mercure Arbat. We were a family of four and had requested for two interconnecting rooms. Check-in was a breeze, Wi-Fi was reliable and Breakfast was great! The front desk was also very helpful in organising transport when we needed it - flat 600 Roubles for a 30-minute ride in town - including a drop at the Railway Station when we had to catch the train to St.Petersburg. A big bonus was that the Hotel is situated right next to Smolenskaya Metro station - and that meant an easy hop to Red Square on the Blue line! We loved our stay and it couldn't have been a better way to begin our holiday in Russia!!

Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for sharing the impression about our hotel on Tripadvisor.com We are happy that you loved your stay and were satisfied with the service we provide. Positive feedbacks from our guests is the greatest reward for us. Our team will be glad to welcome you back at Mercure Arbat Moscow on your next stay in Moscow! Sincerely, Ada Egorova General Manager Mercure Arbat Moscow

gareththomas79 2015/07/06
« Moscow Stay »

We really liked this hotel. The location was excellent - right next to the Metro station and only a few stops from Red Square. The quality of the room was high, with plenty of space for two people. We only ate on the hotel once - breakfast in bed - but it was excellent. It was presented well, very delicious and filling and good value. The overall room rate was also very good value (in our opinion). The staff all spoke English and were very helpful. The free WiFi was well received. I would have no hesitation either using this hotel again or recommending it to others.

Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for having chosen Mercure Arbat Moscow Hotel and sharing your positive feedback on Tripadvisor.com! We are pleased to hear that you enjoyed your stay at our Hotel and found our rooms being spacious. Thank you again for your kind words about our staff. We will be happy to welcome you back to the Mercure Arbat Moscow Hotel during you next visit to Moscow! Best regards, Ada Egorova General Manager Mercure Arbat Moscow

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 7900.00 RUB Non member rate
From 7110.00 RUB Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 1.4 km ibis Moscow Kievskaya (opening October 2016)
Hotel ibis Moscow Kievskaya (opening October 2016)
From
From N/A --- Non member rate
From N/A --- Members' rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 1.4 km Novotel Moscow Kievskaya (opening October 2016)
Hotel Novotel Moscow Kievskaya (opening October 2016)
From
From N/A --- Non member rate
From N/A --- Members' rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 1.4 km Adagio Moscow Kievskaya (opening October 2016)
Adagio Moscow Kievskaya (opening October 2016)
From
From N/A --- Non member rate
From N/A --- Members' rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 2.9 km Novotel Moscow City
Hotel Novotel Moscow City
From
From 5900.00 RUB Non member rate
From 5310.00 RUB Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
All our hotels in MOSCOW
Select your dates 7900.00 RUB Rooms from 7900.00 RUB