Hotel - Novotel Jakarta Gajah Mada
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Novotel Hotel

Novotel Jakarta Gajah Mada Hotel

Jl Gajah Mada No 188  BARAT 
11120  JAKARTA
INDONESIA

811 reviews
TripAdvisor Rating Based on 811 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

  • 230 rooms
  • 18 non-smoking rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Jakarta Gajah Mada

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 811 reviews

RyPutera 2017/02/01
« Hospitality at its Best »

The hotel location is very near with "KotaTua" area, just catch TransJakarta from Bus Station nearby, n in 10-15 min u will arrive the destination (Depend on traffic). The hotel area probably not the favorite for most tourist / local.... BUT... plenty of nearby historical sights here.. The hotel is not far from National Monument (Monas) Staff hotel is very friendly, warm, helpful and professional. F&B is delicious with a wide variety from Indonesian Cuisine, Chinese, Western, etc I feel comfort and safety during my stay. The room is very clean and modern also comfortable. Request a room with a view Jalan Gajah Mada, u will have picturesque of Jakarta

NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear RyPutera, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. We are all delighted that your stay was memorable and you enjoyed all of our services and hospitality including hotel location. We are fortunate to be located near by ''Kota Tua' yet just a short taxi ride or just catch Trans Jakarta in front of the hotel. Thank you again for sharing your experience on Trip Advisor and we all look forward to welcoming you back in the hopefully very near future. With personal regards, Christiaan JONES General Manager

Tommy K 2017/01/29
« Excellent Service »

I stayed at the Novotel Gajah Mada for 5 nights in January 2017 as a LeClub Gold member. I was upgraded to the Executive Floor with privileges (Breakfast and Evening Lounge access) included. I was extremely satisfied with this stay. The service provided by the staff here is exceptional across the board. I was especially impressed by Liyana and Darren who went above and beyond to assist me with the printing and scanning of critical and urgent documents. Their help at the business center was instrumental in ensuring I could complete my task. They are truly ambassadors for the Novotel and Accor brands. Chef Ricky was also mingling with guests every morning during breakfast- I've noticed this across some of my Accor stays and find it to be a great service gesture. Location is the only thing that keeps this property from being 5 stars. However, transportation in Jakarta is affordable and accessible even though traffic is backed up most of the time. This property provides great value for status guests with LeClub. I would not hesitate to recommend it to travelers looking for a place to stay in Jakarta that is not necessarily within or close to the city center.

NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Tommy K, I would like to sincerely thank you for staying with us and for sharing your wonderful experiences on Trip Advisor. It truly feels good to know our associates made the difference and created a memorable stay for you. Special praise to Liyana and Darren will be given as an appreciation for extending excellent guest services. We also appreciate your kind comments on the hotel facilities and it is great when guests comment how ‘homey’ the property and services feel. All of us hope to see you again soon. Best regards, Christiaan JONES General Manager

irsanb2017 2017/01/16
« Excellent for the service »

Good service, location,cleaning room,good service front deck. I like stay in this hotel. The location easy to find food and not dificult to find taxi. Not far go to mangga besar and pasar baru and pecenongan

NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Irsan2017, Thank you for your EXCELLENT review regarding your recent stay at Novotel Jakarta Gajah Mada. Thank you for sharing with the readers that our Hotel is strategically located, surrounded by culinary options with easy access, friendly staffs, good service, and good room. Please accept our sincere appreciation for your review and we do hope to serve you better in your future visits to Novotel Jakarta Gajah Mada. Sincerely Yours, Christiaan JONES General Manager

agustin-indra 2016/12/05
« Best and fast service »

Check in with warm welcome staff. I can use room exactly what I choose, non smoking, higher floor, far from elevator. Welcome drink is good and with compliment. Fast response when we need something. I can use sky lounge for relax with compliment. Breakfast with good choice. Dinner with nice taste and choice too. I can sleep well. Fast check out.

NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Agustin Indra, We would like to thank you for choosing Novotel Jakarta Gajah Mada as your accommodation choice during your recent visit to Jakarta. We are pleased to learn that you loved our Premiere lounge, breakfast variety and quick response of our staff to fulfill your request during your stay at Novotel Jakarta Gajah Mada. We thank you for your continued support and hope we will have the pleasure of serving you again soon. Sincerely Yours, Christiaan JONES General Manager

thelittleking16 2016/11/18
« Good services, good hotel »

Basically the hotel is located in some kind of China town area. Just next to it there is a mini mart and behind it there is a temple and lot of restaurants. You will also will find a lot of Chinese restaurant on walking distance. The check in process itself is fast and handled promptly. I forgot the lady who assisted me but she's very nice and serve with extra mile. The room itself is spacious and clean. I tried their room service at night, too bad the pasta was sold out so I choose another menu. To be honest the food was kinda so-so. For the breakfast, the choices is varies enough and the quality is ok. Overall it was a pleasant stay, all staffs from the FO, HK, F&B, security are friendly. The room is excellent, Wi-Fi speed is ok, the water pressure is good enough. My suggestion to the hotel is to improve the quality of the food and maybe add new menu like penne or mashed potato. Oh yeah they also choose me as "Guest of the day", thank you for that. Their services already ok, keep up the good work ! Will I come back here ? Definitely.

NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Thelittleking16, Thank you for rating Novotel Jakarta Gajah Mada with 5 points and for your encouraging comments especially on the overall value you experienced during your stay. One of the many benefits of staying at Novotel Jakarta Gajah Mada is the strategic location and it is good to know that you found the time to explore the hotel surroundings. Your kind remarks about our services and facilities have been shared with all my colleagues. Thank you for taking the time to share this review, which is much appreciated. Best regards, Christiaan JONES General Manager

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