Hotel - ibis Balikpapan
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Ibis Hotel Hotel

ibis Balikpapan hotel

Jl Ery Suparjan No 2 
76112 BALIKPAPAN
INDONESIA

183 reviews
TripAdvisor Rating Based on 183 reviews
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Hotel ibis Balikpapan

Economy hotel for business and leisure

Located in the heart of the Balikpapan business district, ibis Balikpapan stands out as one of the leading business hotels in the city. Its close proximity to the shopping district and major transport services and the warm service provided by its attentive staff make it perfect for both business and leisure travelers alike. The hotel is just a 20-minute drive from Sepinggan Airport.

ibis Balikpapan is ideally located for business travel and leisure with close proximity to Sepinggan International Airport. ibis Hotel offers to explore the important landmarks of the city and tourist attractions.

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - ibis Balikpapan

Jl Ery Suparjan No 2
76112
BALIKPAPAN
INDONESIA

Tel: (+62)542/820821
Fax: (+62)542/820888

Check-in from 14h00
Check out up to 12h00
Access and transport
  • AIRPORT SEPINGGAN At 10km / 6.21 miles  - Shuttle free
  • SEPINGGAN AIRPORT At 10km / 6.21 miles  - Shuttle paying

GPS : -1.276074, 116.835041

Our rooms

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

  • Standard 1 Double Bed
    Standard 1 Double Bed

    Decorated in minimalist full-color and modern concept. These rooms feature one queen-size bed, flat-screen 32" TV, WIFI access, in-room safety box for your valuables, coffee maker and other standard features.

  • Standard Twin Beds
    Standard Twin Beds

    Decorated in minimalist full-color and modern concept. These rooms feature two singles beds, 32" flat-screenTV, WIFI access, in-room safety box for your valuables, coffee maker and other standard features.

  • 155 rooms
  • 78 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RENDEZVOUS Restaurant
Photo non contractuelle / Strictly non binding
Lunch 10:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RENDEZVOUS Type of cuisine: Regional


The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Find out more and book
RENDEZVOUS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RENDEZVOUS


Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

See all our restaurants and bars

Your meetings and events

ibis Balikpapan Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum capacity: 1,000
  • Maximum banquet capacity: 600

Our customer reviews for ibis Balikpapan

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 183 reviews
saliems2016 2016/04/12
« Nice Hotel »

Affordable Price, nice location , helpfull staff. The room is small , but clean. I recommended this place for business trip not for family holiday Facility like swiimming pool and gym is share with Novotel hotel beside Ibis hotel

Marcom B, Manager at Ibis Balikpapan, responded to this review

Dear Saliems2016, We very much appreciate your comments regarding your stay at Ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Gow General Manager

alfie_bgr 2016/03/12
« nice hotel »

The front desk service is good, room is ok, breakfast good but it would be better if there is an egg-station to get scramble eggs, etc. The employees are very helpfull and friendly. The location is good.

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear alfie_bgr, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. However we also noted on your suggestion regarding the egg station which actually during our buffet breakfast we already provide an offer for any choice of egg that guest would like to have, we had put the signage next to our egg counter, we are so sorry if this is not the impression that you had during your stay. I will instruct our F&B department to make this signage to be more visible to our guest. May I end by saying that it was a pleasure to serve you at Ibis Balikpapan and we look forward to welcoming you back very soon. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Usman801 2015/11/29
« Breakfast include or exclude ? »

My room is include breakfast, but restaurant officer always said me i must pay breakfast and 3rd day, force me to pay with give me a breakfast billing that I must sign it although I tell him before that my room include breakfast

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Usman801, I would like to start by thanking you for taking the time to write a review of Ibis Balikpapan on TripAdvisor. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. The experience you described causes us deep concern. It does not represent the quality of service we strive for at our hotel. We can find no record of this incident and take such matters seriously, If you could kindly contact me directly via H7443-om@accor.com with the exact details of your stay I will attend to the matter personally. At the time being I can assure you that the appropriate actions have been taken to avoid such inconvenience On behalf of the hotel team, once again we wish to thank you for your continuous support and hope that the unpleasant incident will not in any way prevent you from availing yourself of our services in the future. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

ChandraDwi 2015/07/28
« best budget hotel in Balikpapan »

Staff is very attentive, and helpful to cater our needs. Price of hotel is lower than another budget hotel in balikpapan, but you can use some facility from Novotel Balikpapan since Ibis to novotel just 1 minute walk, gym and pool etc. Good value for our budget :)

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear ChandraDwi, Thank you for sharing your review toward our hotel Ibis Balikpapan on Tripadvisor. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. We thank you for your continuous support and look forward to serving you again soon. Best regards, I Gede Pratama Hotel Manager H7443-OM@accor.com

Rofiqul_Rana 2015/01/07
« Good budget hotel at the center of Balikpapan »

Its a good and functional budget hotel in the center of Balikpapan. The hotel is close to good restaurants and main road, still sufficiently quiet and comfortable. The hotel service is good and we dont have any complain. The breakfast is good. The people helped us in arranging our day trip, very nice people. Finally this is a value for money hotel.

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Rofiqul_Rana, All of us at Ibis Balikpapan would like to offer our sincere thanks for your delightful review on Tripadvisor and thank you for choosing our hotel as your accommodation choice during your recent visit to Balikpapan. We are so happy you enjoyed your recent stay with us, It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. May I end by saying that it was a pleasure to serve you at Ibis Balikpapan and we look forward to welcoming you back very soon. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Baskoro P 2014/10/04
« Business Trip »

1st night was not ok, the bathroom exhouse fan was not working so i had to open the bathroom door when i go to shower. I have reported this to the front office but they take action after my third complain on the second day. The maintenance team said that they cannot fix the fan, therefore the front desk officer move me to another room. As fo the food, only 1 item in breakfast meal was change in the next morning (chicken soup to soto), overal the food was average.

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Baskoro P, I would like to start by thanking you for taking the time to write a review of Ibis Balikpapan on TripAdvisor. It is with sincere regret that we note your dissatisfaction with our service and facilities. Thank you for bring up this reminder, It is through feedback such as yours that we are able to maintain the quality of our service. I have taken appropriate measures over this matter to ensure it does not happen again. We hope the experience will not alter your confidence in Ibis Balikpapan and that you will give us the opportunity of welcoming you again in the near future. I Gede Pratama Hotel Manager H7443-OM@accor.com

legionnes 2014/07/20
« Still Comfort,simple,clean »

I stay at Ibis Balikpapan every time i come to there for business trip. When i arrived at July 2014,i was surprised when the front desk gave me the Rp.50k dinner voucher promo. My uncomfortable for this stayed was the soap dispenser wasn't working properly.

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Legionnes, Once again thank you for the review given toward our Hotel. we are so happy to hear Ibis Balikpapan always the choice for your stay during your visit in Balikpapan. i had personally take note on your review for the soap dispenser that not working properly, re assure that the corrective action was done to solve this matter. if somehow i could assist you in any other further assistance please do not hesitate to let me know as we only phone or email away. Best regards, I Gede Pratama H7443-om@accor.com

Ekabarman 2014/07/09
« Easy, simple, and cozy »

It's not first time to stay here. Again, I met hotel that I can enjoy my staying at all. Easy reservation, simple check in and check out, tidy and clean room and building. I got good sleep. Thanks Ibis

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Rully A, Thank you for your great review :) and it feels good to know you had another great stay with us. We Looking forward to welcoming you for your next visit. Best regards, I Gede Pratama Hotel Manager

leo170881 2014/06/18
« nice spot in balikpapan »

nice spot located in center of balikpapan city, walking distance for food and mall, but minus in cleanness of toilet, food is standard and i like the machine for cleaning shoes in the lobby. overall is good

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Leo170881 Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comment on our bathroom cleanliness will be noted as our high priority. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Gede Pratama Hotel Manager Ibis Balikpapan

erickchandra 2014/06/16
« Nice stay for business »

It is a perfect hotel for business purpose, location near to every where It's about 25 minutes from airport Sepinggan and within walking distance to Taman Bekapai and beach It's easy to find food and also near to many seafood restaurant

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Erickchandra, Thank you for sharing your stay experience at our hotel. I'm sure that this feedback will serve as an encouragement to all of our team as we strive to continuesly maintain the qulality of services. Thank you again for your precious comment and we are looking forward for your next visit to our Hotel soon Sincerely , I Gede Pratama Hotel Manager Ibis Balikpapan

legionnes 2014/06/08
« Nice Rest in Strategic Location »

nice business hotel,clean,simple and comfort place to relax and rest,internet connection in room,good breakfast even not to much choice,strategic location to find food,restaurant,ATM,5 minute walk to Plaza Balikpapan shopping center

IbisBalikpapan, General Manager at Ibis Balikpapan, responded to this review

Dear Legionnes, We appreciate the time you have taken to share your experience regarding your recent stay at Ibis Balikpapan. It was a great pleasure reading your post and I appreciate your trust towards of Ibis Balikpapan, your comments have been shared with the team and they were indeed pleased to hear that you had an enjoyable stay. We would like to thank you once again and look forward to welcoming you in the future. Should you need any further assistance or inquiry regarding your future stay, please do not hesitate to contact me at your convenience at H7443-OM@accor.com Best Regards, I Gede Pratama Hotel Manager

Helmy S 2014/03/26
« Simple and Nice Hotel in the center of Balikpapan City »

Very nice room and the interior is minimalis. Very good taste for the food when i was ate in the morning breakfast. Very nice location in the center of Balikpapan Easy to reach shooping center from Hotel and only by walk.

IbisBalikpapan, Hotel Manager at Ibis Balikpapan, responded to this review

Dear Mr. Helmy, Warm regards from Ibis Balikpapan We very much appreciate your comments regarding your stay at the Ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Pujiono Hotel Manager Ibis Balikpapan

Hani J 2014/01/18
« Central Location »

enjoy stay at this hotel, alot of hawker surround the hotel and near bakapai garden park. taxi just site of the hotel but i've got free transfer to the airport which make easy for me. the down site is you cann't access to the pool cuz under maintenance,will stay at this hotel when comeback to balikpapan

IbisBalikpapan, Hotel Manager at Ibis Balikpapan, responded to this review

Dear Mr.Hani J, Warm regards from Ibis Balikpapan, We very much appreciate your comments regarding your stay at the Ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Pujiono Hotel Manager Ibis Balikpapan

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