Sofitel Marrakech Palais Imperial Hotel
Rue Harroun Errachid
Rue Harroun Errachid
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2015.- Paid access during special events and weekends - Paid access on December 31
GPS : 31.621750, -8.002805
Comfortably settle into your luxurious room or suite with views over the Atlas Mountains and pool, enjoy the Eastern refinement and Moorish luxury of your bathroom, and continue this exquisite dream curled up in the softness of the"MyBedTM" bed.
323 sq. ft. (30 m2) room with Moroccan decor, balcony overlooking the ramparts and Koutoubia, marble bathroom with tub, Lanvin complimentary items, hairdryer, WIFI, satellite/cable TV, minibar, safe, Bose radio/CD player and air conditioning.
323 sq. ft. (30 m2) room with Moroccan decor, balcony overlooking the Atlas Mountains, marble bathroom with tub, Lanvin complimentary items, hairdryer, WIFI, satellite/cable TV, minibar, safe, Bose radio/CD player and air conditioning.
323 sq. ft. (30 m2) room with stylish Moroccan decor, balcony overlooking the garden, marble bathroom with tub, Lanvin complimentary items, hairdryer, WIFI, satellite/cable TV, minibar, safe, Bose radio/CD player and air conditioning.
323 sq. ft. (30 m2) room with Moroccan decor, balcony overlooking the gardens and pools, marble bathroom with tub, Lanvin complimentary items, hairdryer, WIFI, satellite/cable TV, minibar, safe, Bose radio/CD player and air conditioning.
474 sq. ft. (44 m2) suite with Moroccan decor, view of the Hivernage district. Lounge area, marble bathroom with tub, Lanvin complimentary items, hairdryer, satellite/cable TV, WIFI, minibar, safe, Bose radio/CD player, air conditioning.
474 sq. ft. (44 m2) suite with balcony overlooking the pool, gardens and Atlas Mountains. Lounge area, marble bathroom with tub, Lanvin complimentary items, hairdryer, satellite/cable TV, WIFI, minibar, safe, Bose radio/CD player, air conditioning.
732 sq. ft. (68 m2) suite with terrace overlooking the mountains, pool and gardens. Separate lounge, marble bathroom with tub, Hermes complimentary items, hairdryer, satellite/cable TV, WIFI, minibar, safe, Bose radio/CD player and air conditioning.
Luxurious 872 sq. ft. (81 m2) suite with two bedrooms, terrace and separate lounge. Bathroom with whirlpool bath, hairdryer, satellite/cable TV, WIFI, minibar, safe, Bose radio/CD player and air conditioning. Ideal for family vacations.
Fragrant herbs and Moroccan spices infuse the buffet tables of Le Jardin, a relaxed breakfast spot or lunch restaurant in Marrakech. The whole family can indulge in dishes as diverse as tagine, rôtisserie or sushi.
Amidst lush gardens and in an avant-garde atmosphere, the brilliant white So Lounge combines oriental flavors with contemporary French touches. The So Night Lounge will be reserved during the Marrakech International Film Festival.
Savor authentic French cuisine by Dominique Oudin in our gourmet Marrakech restaurant: foie gras with berries, bouillabaisse... or try harira, tagine or a couscous dish by Ahmed Ed-Defaa. Culinary heights - matched by magnificent mountain views.
The best extra virgin olive oil is the secret behind the delicious Mediterranean menu of L'Oasis, a relaxed Marrakech restaurant on a poolside terrace. Feast on lobster marrakchi or healthy salade niçoise with a platter of French cheeses.
Settle on the terrace of this cosmopolitan Marrakech bar and watch the sun drop over the edge of your glass... priceless. Fresh juices feature local fruits, while the drinks menu ranges from Veuve Cliquot to local Moroccan beers and bubbles.
Taste afternoon tea with a delicious twist in this refined Marrakech bar. Tea rituals span the orient, with mint plucked fresh from the Jardin des Senteurs and almond cakes hot from the patisserie chef's oven.
This Marrakech resort is dedicated to pleasure and the poolside bar makes it easy to relax. Cool off with a swim, then emerge to a refreshing cocktail or freshly squeezed fruit juice, immaculately served and perfectly chilled.
¤ The So Lounge will be for private use only during the Marrakech International Film Festival¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events
Reviews collected from customers who booked on AccorHotels.com
We stayed for 6 nights and had a great time as the hotel is in a great location and the onsite bars are great. The only issue we had for 4-5 of the nights is the noise from 8am to 11am. I think it may be the people cleaning the rooms but this did impact our sleep. We like to sleep in but we could not because of all the moving and at times shaking of the room. We thought one bad night | morning but it was a daily loud noise for over 3 hours. We were in a jr suite on the 5th floor. The hotel is great and the only reason I would think about it twice is the noise. Most of the staff is friendly and I can see the impact of the other reviews and how the hotel is trying to address them.
I've not stayed in this hotel for a few years but must admit I was a little disappointed having looked forward to coming back. Staff were as you'd expect for a Sofitel but the rooms was looked old and dated and in general I didn't think the price was good value for money. Certainly better on offer in Marrakech these days
I stayed in this property twice so far, the perfect art de vivre in a sumptuous setting. I would highly recommend this hotel due to the amazing setting, a true Imperial Palace with an oasis of traquility, exceptional tailor made service, attention to detail, fine dining and nevertheless a peaceful sleep in a luxorious bed giving you the feeling of floating in the clouds. Hermes and Lanvin amneties, Yves Delorme bathrobes and impressive design. One of the best properties I have stayed in. I would like to thank the general manager, Mr. Benkirane for his impressive 'art de recevoir' and leadership in creating an experience truly magnifique! Dragos C
Dear guest, Thank for sharing with us your satsiafaction regarding your staty at the sofitel marrakech. Your satisfaction encourage us to do more, to encrease our effort in other to better serve your during yur next stay. Best regards Ahmed Benkirane Hotel Manager
People were very friendly but sometimes ther was a lack of efficiency in the morning (breakfast) and in the evening (drinks). Logistics could be better. Also it is no use to have a wellness if the first massage can be booked two days later at 20.00 in the evening. It is part of the offer but practically it is of no use.
Beautiful and big hotel, many rooms but few staff to attend the hosts....when I needed somenting, I had to say 3 or 4 times in order to have my request satisfied... The impression I had they simple did not pay attention what I was requesting....frustrated !!!
Dear Mr Henrick Thank you for taking the time to tell us about your experience at Sofitel Marrakech Imperial Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Benkirane Hotel Manager
The property itself is relatively nice, especially the pool area. Elevators in the hotel are slow. We stayed in a junior suite facing the main entrance and it was spacious but a little worn out. Unfortunately the service at the hotel is horrible! You order a mojito and you get a pina colada. You order a burger and 40 mins later when you ask for it you are told that they forgot about it. Room service was ok but the food was cold when it arrived (burger, pizza and caesar salad). Being a platinum member with Accor, we didn't get any benefits. No upgrade, no newspaper delivered to the room, no gift, no late check-out before the very last moment..Also, Marrakech is pretty warm and all we got in our room was two small bottles of water per day. I hope to find an alternative hotel in Marrakech for my future stays. There's a Suite Novotel accross the street. Maybe it's better value for money?
Dear M.Mikko, We very much appreciate your comments regarding your stay at Sofitel Marrakech Imperial Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that such services did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Benkirane, Hotel Manager
after much discussion including there losing the original e mail confirmation of our visit we were given not the room we had confirmed .on the outeredge of a large hotel . Told it was peak tourist season 60%. Finally printed out another email and got an upgrade as a result. Lots of construction and noisy. The bellman concierge excellent.
We booked a delux pool view room ( paid extra) in the Imperial Palace. The room allocated had a view of the main road. We were moved to the Lounge and Spa hotel. The rooms here are cheaper but we were not offered a refund. The room we eventually had was very tired and the décor shabby. The bathroom tiles were cracked and there was mould ( I took pictures). The sound system didn't work. We reported it but it was never fixed and no one even came to look at it ( it was just a missing connextion). Pity it used to be a great hotel- and the rooms are noisy as the staff do maintenance at night
Having stayed at the Sofitel in Rabat on a number of occasions over the last year, I was expecting the same quality and service in Marrakech. But this hotel far exceeded my expectations! Other than some issues with room service (one order just never arrived, and the other order came all wrong - and the server had no intention to fix the problem), the service was great. The kids club was great! Pool is amazing. Food was good. Front desk and concierge service was fantastic. All of the recommended activities were excellent (camel ride in desert, Chez Ali show, medina tour, horse carriage tour). I highly recommend this hotel - my family had an excellent time!
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