Mercure George Hotel Reading

"Not Bad"

27th April 2012, john0522, Wexford, Ireland

I stay here frequently for business, the Hotel itself is quite old but has a charm that drags me back to stay there whenever I am in Reading. the staff are friendly and helpful and the rooms are a good standard and generally pretty clean although a little worse for ware in areas.the main set back with this hotel is the breakfast/dining area which is just off the reception area, it can be dark and dingy and in need to refurbishment and it would not entice me to eat more then cereal whenever I stay, so this is definately an area that they need to work on.having said that the George is in a great location in the centre of town so if you are not driving this is a great place to stay if you wnat to be in the middle of town, Reading is a pretty expensive place anyway so this hotel rates pretty average on a value for money scale.will probably stay again for convenience.

"Nice rooms"

19th March 2012, Reading, United Kingdom

Great location right in the centre of reading.Rooms are cheap compared to other leading hotels in the area.Nice deluxe rooms - good perk having the nespresso in the room.

Management responseHappy to see that you enjoyed your stay at Mercure George in Reading. I look forward to your next visit.Kind RegardsStuart HallGeneral Manager
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"Over priced"

9th February 2012, Thirsk, United Kingdom

Pretty poor quality room (a bit shabby) for the price of a hotel in a regional town. Lots of traffic in corridor and sound transfer from passing people. Service OK and pleasant enough but not topflight. Just very average or poor really really but with a price tag that ought to make it much better than just average.

Management responseThank you for taking the time to write a review about your recent visit to The Mercure George Hotel in Reading and i am sorry we did not meet your expectations this time.Kind RegardsStuart Hall
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"Good Quality, Central Location"

24th January 2012, Cambridge, United Kingdom

I travel regularly on business and recently stayed in this hotel. Overall quality is very good and the location at 5 minutes easy walk from Reading station make it good value / time-saving over more distant hotels. The location is central and next to the main shopping-social areas - so you have a choice of what to do outside the hotel. As it is listed as the oldest building in Reading - this explains the number of staircases leading to the higher floors and the rectangular-ish layout. Overall I fully reccommend this hotel.

Management responseThank you for posting your thoughts on here, we really do value your feedback. I look forward to welcoming you back to The Mercure George Hotel .Kind RegardsStuart Hall
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"New year break"

6th January 2012

We got the Charles Dickens rooms 'Oliver Twist', a very nice and spacious one. Checked-in at late hours after new year eve. The ambiance quickly helped in taking the tiredness. Had a very good sleep.Just simple and great!

Management responseThank you for your kind comments and i am delighted that you enjoyed your stay at The Mercure George Hotel Reading.I look forward to welcoming you back in the futureKind RegardsStuart Hall
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"Over priced with quality issues"

3rd October 2011, Coventry, United Kingdom

I paid £95 for a standard double room; I was allocated a twin room with two (2) single beds. I asked to be moved & was informed no capacity to do so. I was NOT impressed having to sleep in a single bed. Furtrhermore, there was a pool of water upon the bathroom floor which appeared to have be coming from a leak; I reported this however, it was NOT addressed within a timely manner. The corridors of the hotel were old fashioned & in poor decorative order. Redecoration is DEFINITELY required. In addition the corridors were littered with rom service trays & litter. The pricing of this room did NOT reflect the hotel facilities & quality. The Staff were pleasant although this didnt compensate for the wrong allocation of room type & facility issues.

Management responsesorry to hear that you were disappointed with your stay at The Mercure George Reading.I treat all feedback with the utmost seriousness and will investigate the issues raised.Please feel free to contact me should you wish to discuss further.Kind RegardsStuart Hall
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"King George Rating"

15th June 2011, Wuerzburg

This was a pleasant stay with a warm and friendly welcome. This is a really old building - I was told the oldest hotel in Reading - so I felt really special to be accomodated here. I would stay here again if I am back in Reading.

Management responsehappy to hear that you enjoyed your stay at The Mercure George Hotel in Reading.I look forward to your next visitRegardsStuart Hall
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"Geroge Hotel Reading"

22nd April 2011, Hull

This was excellent value. The hotel is very handily placed for the railway station and all local amenities. I used it for a visit to Windsor which was very conveniently reached. The hotel had great character but offered all the modern facilities - a nice blend. Staff were super. I laccidentally eft a book in my room and staff were very prompt to post it to me which I was very impressed with.

"appalling"

4th February 2011, Cambridge

Don't imagine this is a normal standard accor hotel (which as a rule i really like and would recommend). Don't rely on the staff to get you to the right car park so you don't have to pay the huge overnight rates; don't expect the Ceasar salad to resemble one and don't expect the normal channels on TV. Other than that if you are desperate - use a Travel Lodge on the motorway

"Breakfast - how can you not know how to make porridge"

15th November 2010, Hastings

The value of this hotel is excellent for a city centre. The single rooms although small in nature are functional. I asked for porridge and was told that the staff and chef/cook had never heard of it, (was it Alpine with milk?).. The staff tried but why was it so difficult?