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all seasons Paris 15 Lecourbe (futur ibis Styles) - hotel reviews in Paris
Hotel code: 7308
Accorhotels.com customer reviews in partnership with TripAdvisor
"Very disappointing arrival at the hotel"
18th September 2011, Padua, Italy
At our arrival at the hotel we were not given the type of room (with two single beds) that we had booked. Instead the first night we were given a room with a king size bed. For me and my 14-year old son it was a big disappointment. The gentelman at the reception kept on saying that he could not find our reservation but was not convincing at all. He did not want to look at all at our booking and payment confirmation that I was showing to him. He was even telling me that I should have contacted the hotel specifying the room we wanted (as if the whole thing was my fault) although I had booked the room via internet and everything had been clear enough. We did not like his behaviour, not very kind and polite. The first night we were given a small room with a horrible view. The second night we were given a nicer, bigger room with two single beds that we had booked. We obtained no explanation for this error. If it had not not happened it would have been a very pleasant stay as we enjoyed the "new" room, the breakfast was nice(although the lady who serves the breakfast could smile sometimes), other reception staff very kind, quick check-out, etc. Only for the first night experience I would not recommend this hotel to a friend.
Hotel address
192 rue de La Croix Nivert75015 PARIS
FRANCE
How to reach the hotel
GPS :N 48° 50' 19.35'' E 2° 17' 22.02''
Contact the hotel
- Tel. (+33)1/45581608
- Fax. (+33)1/40601904
- H7308@accor.com
