Hotel - ibis Phuket Kata
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Ibis Hotel Hotel

ibis Phuket Kata Hotel

88 8 Kata Road  Tumbon Karon  Amphur Muang Phuket 
83100  PHUKET
THAILAND

623 reviews
TripAdvisor Rating Based on 623 reviews
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From 845.50 THB Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • PHUKET INTL APT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 258 rooms
  • 258 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Phuket Kata

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 623 reviews

269rodgerl 2016/04/17
« Holiday Trip »

Overall very good but the breakfast spread is a bit limited. Kata beach nice but not very thrilling or exciting, Karon beach is better which is not far away. Good place to rest as it is not so crowded as compare to Patong beach area.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear 269rodgerl, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Sincerely,

treeabac 2015/10/04
« BAD INTERNET CONNECTION »

Could not use internet via wifi even after informed staff and already fixed hence I used my own cellphone to share as Hotspot. I asked to staff to inform me about this problem matter if it's already fixed but no one call me back.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear treeabac, Thank you for taking your time to feedback on your stay. It is disappointing to hear that you encountered issues with wi-fi during your stay. Please accept my sincere apologies if the issue was not handled properly at the time. Rest assured that your comments have been communicated to our IT team and I am pleased to confirm that our wi-fi connection is stable and working. It is my hope that despite this difficulty, you had an otherwise comfortable stay with us. We would be delighted to welcome you back in the near future so that we have an opportunity to better serve you. Sincerely,

gcplsing 2015/07/29
« Weekend stay at Kata »

The room was ideal for a short stay and within budget. The breakfast was of poor quality and not freshly cooked. This aspect of the hotel service needs attention. All other services were satisfactory and the staff pleasant and welcoming.

thecherry9 2015/07/23
« Clean hotel, good location »

The hotel itself is okay. However, for some reasons, the hotel required a deposit of 500THB during check-in, the amount was returned when checked-out. A bit different from other ibis i stayed with before.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear thecherry9, Thank you for this review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raphael

haris12345 2015/07/21
« Good in average range hotels »

I found a good hotel in average range of budget but they do not know how to give privilege to the accor group silver member. They must have to update their customer information everywhere (Bar, restaurants) there is inclusion of payment which can give more discount to members.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear haris12345, Thank you for taking the time to tell us about your experience at the Ibis Phuket Patong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Be assure that we will refresh our Team about LeClub benefit and privilege. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael

Dzinkstet 2014/12/06
« Full of Russians »

I can't reccomend Ibis Kata due it's very poor equipment, really old furniture, noisy neighbours etc. They even didn't deliver dinner in the room! Be ready to go down to pick it up. No need to mention that Wi-Fi connection is low.

Annj_bobe 2014/10/21
« Great value, great holiday destination »

Excellent value for money and well placed. Ten minute stroll to the shops and best end of the beach, or you can take the hotel free shuttle if you prefer. The staff are very friendly and although the rooms are small everything works well.

Donna C 2014/09/15
« Review from D and D Conroy New Zealand »

We have stayed 4 years in a row and we find this accommodation suits all our needs. Staff are fantastic go out of their way to be pleasant and accommodate all our needs. Pool is great as is the pool furniture. Food is lovely. Rooms are a little small however because the hotel has so many areas to lounge in we were never in our room. Massages on site are wonderful as is their staff.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Donna C, Thank you very much for staying 4 years in a row at the Ibis Phuket Kata. We really appreciate that your share this experience with us. I'm happy that you enjoyed the accomodation and our Fantastic staff Thank you for the great pool and on site wonderfull massage. I do hope it's not too long before we have the pleasure of welcoming you back again for the fifht time. Regards, Raphael

poss1968 2014/07/19
« Basic accomadation »

An OK stay. Family of 4 being 2Ad & 2Ch we had interconnecting rooms so as to have 2bathrooms, 2 TVs etc. Rooms are small in general. We did ask about family room which is a good size area and has a playstation but be aware you need to take your own games/disks with you from home. Breakfast is ok but the same every day. Nice & affordable restaurants close to hotel. Terrible internet especially in rooms.

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear poss1968, I appreciate you taking the time to complete a review after your stay. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences and I am truly sorry your experience was not all it could be. The Ibis room size is part of Ibis International standard, Thank you for the good comment about our Family room size. The family room PlayStation could be used by our guest as any other DVD or VCD player. I took good note about the wifi comment and will work to offer a better connectivity. Dear poss1968 and 68_poss, despite your negative impression, I hope that you could change your mind. I am sure that we could change your negative impression into something more positive and have you experience the hospitality that we are often praise for. Sincerely, Raphael

Tsang T 2014/06/07
« Nice environment »

Nice environment with a lot of open space. Swimming pool is near by the lobby. It is really nice and clean in the lobby and pool side. One thing in my mind is that there are lots of flies in the open area. I think there should be equiped with some machine to get away with those flies. This hotel is in Kata. It is quit not convenient for shopping or eating although there are two restaurant nearby. It is quite far from patong and phuket town. However, the cheap price with nice environment are worthy to stay in this hotel. BTW, there is a nice message nearby.

poshcat 2014/05/19
« Excellent value for money »

I booked this hotel via a 40% off email I received. I booked a week thinking I would look for other accommodation for the second week. Myself and friend booked a twin room. We arrived at midnight and wanted to email or contact home via the free wifi available but unfortunately was told all the codes had been given out to the party of Chinese tourists that had arrived before us. This was disappointing as it is always important to let family at home know you arrived safely. After this the rest of the stay was very pleasant. The beds were very comfortable, the air conditioning was excellent and there was a small balcony. The rooms are a bit on the small side but big enough for two. We had clean towels every day and free beach towels every day which were changed daily at our request. We hadn't booked breakfast but ate the continental breakfast most mornings which cost 150THB, which was plenty for us, and consisted of fruit, toast, cereals, croissants. cake, juices and tea/coffee, and you could have as much as you wanted. You also got two bottles of complimentary water in your room every day and tea/coffee sachets. The rooms were cleaned daily and there was also soap dispensers in the shower and hand basin, however, they gave me sore hands when I used them, so I must have had an allergy to them. The hotel runs a complimentary bus to the beach daily at various times, which is handy when it is so hot. Overall the hotel and facilities were fantastic and we couldn't have asked for much more, plus we paid a low rate because of the low season which meant all round we received and excellent deal. We enjoyed our stay so much and having looked at other accommodation in the area, we couldn't find anything better for the price we paid. There was also two nice pools with sun beds if you didn't want to go to the beach, however I found the sunbeds really uncomfortable. The facilities nearby were also excellent. Great massages on site and across the road. Also across the road was a small shop and a money exchange which had the best rate I found around. The staff and manager of the hotel were all friendly and any issues were dealt with promptly. It is a budget hotel but I would certainly put it well above budget to an excellent 3 star plus, as I cant think of anything else we needed. We spent little time in our room and spent many evenings on the balcony having a drink form our fridge which we stocked with our little night caps! Will definitely return

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear poshcat, Thank you so much for choosing our property and taking the time to share your comments with us and the rest of the World... I am delighted to note you and your family had such a great time with us! I will pass on your kindest regards to our morning team at the restaurant and the front office officers. Just would like to say sorry about the wifi coupon during your arrival, be sure that this issue had been fix since. Please let us know if you do plan a trip back to Kata anytime soon, we will be very happy to assist through the process... Many thanks once again! Raphael

Adrian B 2014/05/13
« Holiday »

I went with my girlfriend just for one week first we look for money exchange and for surprise the one right next to hotel was best price same with food we eat in several restos on our last. Day we had dinner in ibist taster menu ans wow. Best food ever and super cheap it's 300 bat for 4 tasting dishies . Great location close to beach and restos shops staff good and friendly verry clean . I recommend to every one .

Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Adrian B, Thank you so much for such a wonderful review of our property. I am very pleased to note you enjoyed ou great location, close to the beach and appreciated both comfort of our rooms and quality of our restaurant. It will be a pleasure to welcome you back anytime soon. with Grand regards, Raphael

Connie C 2013/10/06
« Good value for money »

I enjoyed my stay. A big thank you to Su and Oui who assisted with sorting out my booking. The website said airport shuttle service available which was confusing. A table and chair in the room would be nice.

AlexandreH773, General Manager at ibis Phuket Kata, responded to this review

Dear Connie C, May I offer a personal thank you for sending a review of our hotel to Trip advisor. Your kind words have been passed on to our team and in particular Su and Oui who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. As for the shuttle service, we do provide a complimentary ride to Kata beach; I however could not find any information regarding an airport shuttle on our website. We do provide a balcony in resort destination; the chair and desk are dedicated to our city hotels. We look forward seeing you again in the near future. Thank you, Best regards, Alexandre H General Manager

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