ibis budget Niort Est La Creche 2 stars

Customer review rating (ALL Rating) 3.9/5 754 reviews

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Description

Hotel extras

  • At ibis budget, you can arrive when you want. Our hotels are open 24/7

  • Vending machines selling snacks and hot and cold drinks are available 24/7

  • A stone's throw from the Mendès France Niort shopping area, close to the A83 and A10 highways

  • Located 10 minutes from Niort city center

  • Just a few miles from the Marais Poitevin, enjoy a boat trip on the canals of "Green Venice"

Our accommodation(s)

Hotel location

ibis budget Niort Est La Creche

2 RUE CHRISTOPHE COLOMB, Rue Christophe Colomb
79260 LA CRECHE
France

GPS:46.351104, -0.34549

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  754 reviews

TripAdvisor Rating  4.0/5  358 reviews

Comfortable room

Customer review rating 4.0/5

Alan P. Couples - Confirmed reviews ALL

The hotel is a bit remote in that there are no restaurants within easy walking distance but it’s reasonably priced and the beds are comfortable. The WiFi didn’t work in the room but the very helpful receptionist sorted it out. Breakfast was adequate and fresh.

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis budget Niort Est La Crèche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for those travelling North / South

Customer review rating 4.0/5

Chris J. Couples - Confirmed reviews ALL

Efficient check in. Friendly staff and special request remembered.

Dear CHRIS J., We very much appreciate your comments regarding your stay at the ibis budget Niort Est La Crèche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Cw Friends - Confirmed reviews ALL

Well located hotel for a one night stop when traveling from Hossegor to Paris. Friendly Helpful staff. Clean basic rooms.

Dear CRAIG W., We very much appreciate your comments regarding your stay at the ibis budget Niort Est La Crèche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not well maintained facility

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Very humide inside the room (black spots on the wall), windows shutter broken, and extra bed not made. As regular ACCOR, it was a disappointing experience

Dear JEAN-FRANCOIS B., Thank you for taking the time to tell us about your experience at the ibis budget Niort Est La Crèche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overcharged for a dirty room and pitiful breakfast, with no customer service

TripAdvisor rating 1.0/5

Naomi49 TripAdvisor review

I didn't expect much but this Ibis hotel massively avoided living up to even low expectations. Advanced rate wasn't honoured on arrival. I had an email saying there was no more to pay but the receptionist seemingly couldn't do anything about this and explained that the additional costs had already been put on our card. Then realised on looking at our invoice that we'd also been charged for 3 breakfasts when there were only 2 of us. Spoke to a different receptionist who noted this down in a book for the management. The room had clearly either not been cleaned or only had the sheets and towels replaced. There was dirt around the sink, in the shower tray and on the ladder of the bunk bed including some hairs, which fortunately, we didn't need to use. The radiator in our room had fallen off the wall and there were exposed wires - I wouldn't have felt safe staying there with children. Decided not to raise this as it was late when we arrived and our welcome experience had been so poor that we didn't have much faith anything would be resolved. Next morning, we headed down to breakfast at 9am. It was due to finish at 9:30am. There were women coming and going from the reception but no clear person working there after I'd spoken briefly to a receptionist about being overcharged. We just about managed to get a croissant each, an orange juice and a coffee - really not worth the 7,50 eur being charged and not great to basically have no choice despite arriving 30 minutes before breakfast was meant to have finished. I raised these issues via email with Accor, the day we left, and have also filled in the generic customer feedback form but have yet to receive any reply. Overall, an incredibly poor level of customer service - the lack of care for customers is blatant, it is like they've given up even trying. There are other hotels available in this area...avoid this one!

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Other web-users rate our hotel

  • 156 reviews 8.6/10 Location
  • 501 reviews 4.1/10 Room
  • 418 reviews 8.8/10 Service
  • 43 reviews 2.2/10 WiFi
  • 260 reviews 3.5/10 Cleanliness
  • 209 reviews 6/10 Breakfast
  • 56 reviews 3.6/10 Vibe
  • 43 reviews 2.6/10 Amenities

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