Novotel Tangerang hotel
Jl. jend sudirman no. 1
Jl. jend sudirman no. 1
Touch down in 4-star comfort at Novotel Tangerang, 40 minutes' drive from international airport and 45 minutes from Jakarta. Panorama windows let lots of light into your sleek contemporary room and show off the views. Rise and shine with a few laps of the rooftop garden pool and a delicious breakfast in the vibrant, airy restaurant at Novotel. The choice of menu at The Square Restaurant suits you best. In The lobby, a space designed for children with video game and a Mac corner for all guests.
The hotel is well located at the heart of Tangerang City. Enjoy shopping at the shopping mall attached to hotel and other biggest shopping mall in Serpong also near to the biggest convention hall in BSD. Whether visiting for business or holidays. Guest who stay in Novotel Tangerang will easy to reach location interesting destination at surrounding Tangerang: Jakarta, Serpong and Karawaci. Famouse location at Tangerang including Benteng Heritage, Golf Course & uniquely A Thousand Doors mosque
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Choose comfort and space. A spacious room with King bed or 2 Single beds, en-suite bath or shower, sofa bed, work area, TV with pay movies and Internet access, broadband connection, hairdryer, safe and tea/coffee. Up to 2 adults and 2 children.
All Executive Room features with added products and services: King bed or 2 Single beds, coffee machine, iPod docking station, extra bathroom amenities, bathrobe & slippers. Free Internet access, local calls and water. Up to 2 adults and 2 children.
Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, à-la-minute cooking... Stylish materials make you feel European and Asian influences.
The Lounge Bar is an intimate, friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available, making it the perfect place to catch up with friends or have informal business meetings.
Located at the podium floor, adjacent to the Health Club and Spa, the Pool Bar is a convenient spot to relax while enjoying the smoothies or light bar snacks.
Reviews collected from customers who booked on AccorHotels.com
i arrive at 14.30 and the staff give me room 508. i already mention in my booking for high floor and far from elevator to avoid noise sound. i was disappointed to know the room exactly next to the elevator and the 508 is not high enough to avoid cars sound from the road. i ask for another room and the staff tell me that the other room is not ready for check in,may be i have to wait for 30 minutes because there is some problem with the curtain, i said okay. the new room is 1010, when we enter the room at 15.30, the room is already opened and there is a technician fixing the curtain. he said he needs 10 minutes more, so i take the kids to the pool. the kids pool was dangerous. the sliding is broken with rusty metal. at 17.00 we go back to the room and the curtain is fixed. the problem came at 00.30 when we sleep, the curtain is fall down with a hard sound, my hand was injured with the screw that fell down on the carpet (the screw is so sharp!). i call the staff at the lobby to complain why you still give me this room if the curtain is in problem and he offered me whether a technician come and fix it right away. my kids already sleep. how can the technician fix it without a noise?? next horror is when the sun already come at 05.00 in the morning, without a curtain its really hard to not wake up. overall i think this is the worst stay at accor hotel. noisy room even on 10th floor (the car sound still reach you) and sleeping without a curtain is a big big problem.
Dear Mrs. Dora, Warm Gretings from Novotel Tangerang, Thank you for taking the time to share your experience with us at Novotel Tangerang through Tripadvisor. However we feel disappointed to read your expectations about your concern did not meet your satisfactions. Please accept our sincere apologies. Your feedback has been shared to our department concern to improve our quality of services. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and we look forward to have another chance to welcome you back to Novotel Tangerang in the near future. Sincerely, Windiarto General Manager
Good location, attached with shopping mall and restaurants outside of the hotel. Welcomed by friendly team, and free welcome drinks upon check in. Besides, I will never ever forget the excellent and efficiency customer service I experienced with Novotel Tangerang in helping me to find my lost belongings (due to my own clumsiness) and managed to pass it to me in the airport 5 mins before my boarding time. Greatly appreciate the team who are on duty on 27th & 28th October on the kind assistance and never ignore my annoying follow up calls for 2 days. Million thanks for the great experience I had with Novotel Tangerang. Definitely will come back and have the stay with Novotel when I am in Tangerang! Thank you!
Dear Jad T, Warm Greetings from Novotel Tangerang... Thank you for sharing your experience stay with us through Tripadvisor. We are delighted to read you enjoy the stay with us. Your valuable feedback about our team will be share throughout the hotel. We believe your feedback will encourage our team for always to exceed our guest satisfactions. Thank you again for your feedback and we look forward to welcome you back again in the near future to Novotel Tangerang. Sincerely, Windiarto General Manager
Very nice & modern hotel. 30 min distance from the airport. Excellent Service & very reasonable price. Rooms very modern & spacious. Breakfast was awesome concerning variety and quality. Also the SPA was very good and the price was also reasonable. Nice pool. Staff was very friendly
Dear Mr. Dimitri, Warm Greetings from Novotel Tangerang... Thank you for taking the time to share your experience with us through Tripadvisor. We are so happy to read you enjoy your stay with us. Your compliment about our staff will be share to our team. Your valuable feedback is very important for us to improve our quality of services. We look forward to welcome you back to Novotel Tangerang. Sincerely, Windiarto General Manager
Despite nice service and good rest, the surrounding area is not attractive, including TangCity Mall. Ask for a higher room facing Cisadane River. We enjoyed looking at the bridge of UNIS. You can park your car in B1 in front of its basement entrance.
Dear Valued Guest, Warm Greetings from Novotel Tangerang... Thank you for taking the time to share your feedback with us through Tripadvisor. We appreciate your kind feedback about your recent stay. Your feedback is very important for us to improve our quality of services. We look forward to welcome you back to Novotel Tangerang. Sincerely, Windiarto General Manager
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