Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,687 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

  • ALLSAFE-certified: health and safety guaranteed

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Frame Restaurant & Bar

Chic & relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri & Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,687 reviews

TripAdvisor Rating  4.0/5  3,950 reviews

Certificate of excellence 2023

Outstanding and remarkable experience

TripAdvisor rating 5.0/5

cint301979 Families - TripAdvisor review

Staying at the Pullman Paris Eiffel Tower hotel was undoubtedly the highlight of my trip. This hotel is simply fantastic. I travel extensively and have stayed in excellent hotels around the world, but this one stands out as the best I've ever experienced. The balcony with its breathtaking view of the Eiffel Tower, the suite that felt like a luxurious apartment, and the attention to detail were all incredible. The bed was extremely comfortable, and having a mini stove with a mini dishwasher, along with all the utensils for daily use like plates, cutlery, and glasses, was a wonderful touch. Additionally, having a coffee machine with coffee capsules in the room was a nice perk. We were delighted to find some treats waiting for us in the room, and the bathroom was fantastic, with not one but two bathrooms in the suite – one full-sized with hot tub and shower , Clarins products , Dyson hairdryer . And the other smaller bathroom . There's also a large table for dining if you choose to have meals in the room. We opted for room service breakfast, and it was a delightful experience. This hotel will remain etched in my memory forever. While the price may be high, it's absolutely worth every penny. Furthermore, all the staff members were incredibly friendly, super attentive, and always eager to assist and provide top-notch service. The check-in and check-out process was swift and efficient, adding to the overall positive experience at the Pullman Paris Eiffel Tower hotel.

Dante’s Latest Circle: The Inferno of Parisian Hospitality

TripAdvisor rating 1.0/5

edan291 Business - TripAdvisor review

Imagine, if you will, a new circle in Dante's Inferno, specifically designed for unsuspecting travelers lured into what is ostensibly a four-star hotel in Paris. This was my reality during a recent stay that promised luxury but delivered an experience so dismal it could only have been concocted in the deepest recesses of hospitality hell. The saga began with an unwelcome twist: a reservation mishap that seemed a mere hiccup but was, in fact, an omen of the chaos to ensue. The first night, spent in a room that bore the stark aura of neglect, was a prelude to the farce that awaited me. Charged a princely sum of £600 per night, I expected a haven, only to be greeted by a space where cleanliness was evidently not a priority, and comfort was a concept as foreign as a quiet night in this establishment. The morning brought no respite, as I was evicted from my temporary cell at 11 AM, with the promise of a better room—a promise as hollow as the hotel's claim to four stars. Thus began a purgatorial exile, wandering Paris with my belongings in tow, a displaced soul awaiting salvation at 4 PM. When at last I was granted entry to my new quarters, any flicker of hope that this room might redeem my stay was swiftly extinguished. The layout changed, but the essence remained—a testament to despair, with a bathroom so cramped, using it with the door closed became a feat of contortionism. The stench of chemicals hung heavy, a failed attempt to mask other, less identifiable odors. The view from this urban abyss offered but a teasing glimpse of the Eiffel Tower, obscured by the grim facade of the city's less picturesque reality. It was a view that captured the essence of the hotel itself: a promise unfulfilled, a facade masking decay. This hotel, masquerading as a beacon of Parisian luxury, was more akin to a stage for a tragicomedy, where the guests are unwitting actors in a play of dashed expectations and despair. In a city that sings odes to beauty and romance, this establishment hits a discordant note, a reminder that not all that is advertised shines in reality. Reflecting on my experience, it's clear that this hotel does not just occupy a physical location in Paris; it holds a place in a metaphorical circle of hell, reserved for those who deceive travelers with promises as empty as the hotel's soul. In an act of magnanimity, I award this establishment a single star, not as a token of what it is, but as a reminder of what it could never be. May future travelers heed this warning: in Paris, a city of light and love, darkness lurks in the guise of a four-star hotel that would be more at home in the depths of Dante's imagination.

Great stay

Customer review rating 5.0/5

G L. Couples - Confirmed reviews ALL

I really enjoyed my stay at Pullman. Everything met my expectations upon arrival from the service, the location, and the amenities. I’d definitely recommend it.

Dear Sir, We are thrilled to hear that you enjoyed your stay at Pullman Paris Tour Eiffel. It is fantastic to know that everything exceeded your expectations, from the service to the location and amenities. Thank you for recommending us. We hope to welcome you back soon. Séverine - Guest Experience Manager

The view was incredible

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The overall experience was fine. I think this hotel needs updating in the guest rooms. In our room the carpet had stains and the chair had a rip in it and the rooms needed to be redone for the price we paid. The concierge was never available and we needed help with our stay. The concierge needs to be available from 7am until 7pm. The location is great for Eiffel tower. Thank you.

Dear Madam, Thank you for sharing your experience at Pullman Paris Tour Eiffel. We are delighted to hear that you enjoyed the incredible view of the Eiffel Tower. We appreciate your feedback regarding the room condition and concierge availability. Rest assured, we will address the issues you mentioned to enhance the overall guest experience. Your satisfaction is our top priority, and we value your input to help us improve. We look forward to welcoming you back soon. Séverine - Guest Experience Manager

Great location - overpriced - barebones

Customer review rating 1.5/5

Ema Solo - Confirmed reviews ALL

Extremely disappointing stay for price.

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