Hotel - ibis Hermosillo
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Ibis Hotel Hotel

ibis Hermosillo Hotel

Boulevard Cultura 48  Col Proyecto Rio Sonora 
83270  Hermosillo
MEXICO

255 reviews
TripAdvisor Rating Based on 255 reviews
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From 647.54 MXN Non member rate
From 615.16 MXN Member's rate Members’ Rate, join while you book
5.00P
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Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 144 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Hermosillo

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 255 reviews

David L 2017/03/23
« Dont bother to make a reservation unless you expect to receive what they want. »

I made the online reservation for Ibis, Hermosillo (1 Single bedroom, 1 double bedroom) for 3 days. I was on my way to meet the parents of my fiance along with my parents. Once I arrived to the desk, the Lady (Estephanya) told me to wait a few seconds in a rude way, then I shown her my reservation code and she told that the reservation was no for the days I choose and nor the rooms I select! I asked her If it was my fault somehow, and she told that was what the system says and nothing else... How this could happen ? had the reservation code IN MY HANDS!!!!! with a date and specific type of rooms. She didn't offer me any kind of solutions, nor even apologized, I just leaved the hotel. I had to pay more, but I really aprreciate the good service. Thanks

Antonio R, Manager at Hotel Ibis Hermosillo, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at the Ibis Hermosillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JOSÉ ANTONIO RANGEL

dbinkbug 2016/10/16
« Quality has dropped over time »

I have been staying at this hotel for 2 years now. First time it was perfect. Now some time has passed and I realize that management has a lot to keep up with but several points come to my mind. (1) Housekeeping laundry should check all towels and pull the ones that are frayed, stained or possibly might be repaired. It leaves a very bad impression with a guest who is offered torn, frayed towels and there are only 2 of them anyway. It reduces the quality of the hotel as a first class business hotel to that of a 2nd class cheaper hotel. (2) The Accord design team had ease of interior maintenance in mind as they chose carpet squares to carpet all the hallways on the guest floors. This makes it easy to pull up a square of carpet that is badly stained and replacement is immediate. This is not being done at this IBIS hotel and it reflects poorly on the management's assessment of the hotel as far as cleanliness is a concern. During my stay (2 nights at different days during the week) I did see that my hallway was about to be repainted but it seems strange that the large dark stains are overlooked. Very important, none of my friends with small pets were aware that they could stay at this IBIS for a small charge for their pet to stay with them.

Antonio R, Manager at Hotel Ibis Hermosillo, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at the Ibis Hermosillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JOSÉ ANTONIO RANGEL

78darrelw 2016/04/13
« My favorite chain hotel »

I stayed in a single room for one night and find this hotel perfectly satisfactory. The rooms are small at maybe 10X10 feet not including the shower/bathroom. It was very clean and this hotel sits far enough off the main road noise was not a problem. Good a/c and plenty of hot water in the shower with lots of water pressure. There is a shopping center nearby where you can pick up things at the grocery store although there is no refrigeration in the room. There is also a restaurant a short walk from the hotel that was good. I will be looking for these hotels in the future when I travel and don't need a lot of extras.

Antonio R, Manager at Hotel Ibis Hermosillo, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Hermosillo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JOSÉ ANTONIO RANGEL

María del mar G 2015/08/24
« Average stay »

I went on a business trip for three nights. The first night I found the bed was not made or cleaned and the bathroom left me wondering how deep they cleaned it. Service was fine and the fare was ok in consideration to what is being offered.

Antonio R, Gerente at Hotel Ibis Hermosillo, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Hermosillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JOSÉ ANTONIO RANGEL

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