Hotel - Novotel Toronto Vaughan
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Novotel Hotel

Novotel Toronto Vaughan hotel

200 Bass Pro Mills Drive 
L4K 0B9 Vaughan
CANADA

393 reviews
TripAdvisor Rating Based on 393 reviews
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Select your dates 129.00 CAD

Hotel Novotel Toronto Vaughan

Mid-scale hotel for business or family trips

Novotel Toronto Vaughan is a family-friendly 3-star hotel ideal for both, business and leisure travel. Adjacent to Vaughan Mills Shopping Mall and LEGOLAND Discovery Centre, it is one of the closest hotels to Canada's Wonderland. Contemporary accommodations, modern amenities, such as complimentary Wi-Fi and parking, indoor salt water pool and fitness centre. Enjoy the seasonal outdoor patio, or the sophisticated Trio Restaurant & Lounge with floor-to-ceiling windows and an award-winning culinary team.

Hotel extras
  • Shopping at Vaughan Mills, free parking
  • Free WiFi, large work space, 32-inch LCD TV
  • Airy, stylish restaurant and bar with patio
  • Indoor pool, fitness center, kids' play area
  • Wonderland 10 minutes' drive, 35 to Toronto
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Number
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9
Vaughan
CANADA

Tel: (+1)905 660 0212
Fax: (+1)905 695 1750

Check-in from 15h00
Check out up to 12h00
Access and transport
  • AUTUMN HILL ROUTE : 87, Vaughan Mills Mall
  • MAPLE LOCAL ROUTE : 26, Vaughan Mills Mall
  • PINE VALLEY ROUTE : 12, Vaughan Mills Mall
  • RUTHERFORD ROUTE : 85, Vaughan Mills Mall
  • TORONTO PEARSON APT At 24km / 14.91 miles
  • Union Stattion At 32km / 19.89 miles

GPS : 43.822082, -79.539375

Our rooms

  • Suite
    Suite

    Large well-designed full suite includes one bedroom, separate living room and two bathrooms. It offers 1 king bed plus sofa bed in a living room and two 42"LCD TV's. Suite includes all our Executive room features. Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    A modern spacious room with 1 King bed or 2 Queen Beds, en suite bath/shower,sofa bed,large ergonomic work area, 32" LCD TV, complimentary wireless and wired hi-speed internet access,hair dryer,beverage cooler,tea/coffee. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    Includes all our Superior room features with added products and services: Ipod docking station, extra bathroom amenities, bathrobe & slippers. Complimentary local calls, bottled water & full buffet breakfast also included. Up to 2 adults and 2 children

  • Executive Floor
    Executive Floor
  • 149 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 60 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Crib on request
    • Pay per view channel(s)
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

NOVOTEL TRIO Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVOTEL TRIO Type of cuisine: International


At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Find out more and book
TRIO LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TRIO LOUNGE


Raising Expectations in Vaughan - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

See all our restaurants and bars

Your meetings and events

Novotel Toronto Vaughan Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 250 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 220

Our customer reviews for Novotel Toronto Vaughan

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 393 reviews
meribethv 2016/11/15
« Shopping trip to Vaughan Mills Outlet »

Great Location, clean and modern hotel, and great service, offered extra towels at check in, one comment there was an overpowering perfume smell in the foyer, anytime we were walking through this area -it smelled like Calvin Klein Eternity- can believe this has not been an issue - many public places are fragrance free..

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear meribethv Thank you taking the time to share the comments on your stay at Novotel Vaughan. I am very happy to see that your overall stay was pleasant and you experienced a great service. We always welcome feedback, as it allows us to continuously improve the experience we create for our guests. Please note that the scent was exclusively crafted for the Novotel brand to create an inviting atmosphere for all our guests. I understand that some people might be more susceptible to the scent than others, so will I make sure to communicate your feedback. We look forward to see you again and hope that this inconvenience will not deter you from coming back. Sincerely Eugene Vinogradov

kjstead 2016/10/05
« WARNING »

My husband and I wanted the "shop and stay" package since the whole point of our trip to Vaughan was to shop. I called the hotel directly to book the package and was told it had to be booked online. I followed the instructions that the person at the hotel had given me to book the package. When we arrived, we were told that we had not booked the package even though I had followed the specific directions from the hotel employee. Needless to say I was livid!! My husband and I do not have a lot of money and had saved for this trip for our tenth anniversary. There went our perks including the complimentary breakfast. We did not get any apologies but the employee at check in was very clear and loud about the fact that we booked the lowest of the low rooms. This was rather embarrassing as other guests at the main desk were clearly able to hear him. We accepted the loss and went on with our weekend. The restaurant was visible through the front window and was not busy. If I had to guess, I would say that the items in the hot buffet sat there all morning as there was not much turnover. Tim Hortons had a great breakfast! The bed was terrible. My back hurt so bad the second night that the floor was more comfortable than the bed. I don't know if we had a bad experience because we booked the lowest of the low rooms or if the entire hotel is that way. WARNING : if you don't have a lot of money and are looking for a package deal - be very cautious.

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear kjstead Thank you for sharing your feedback and I apologize for the negative experience during your stay. Your feedback is very important to us. The Shop and Stay hotel package is available directly at the hotel as well as on our website along with other rate options and are subject to availability. I have shared your comments with the team and coached them to better handle this reservation package request and ensure a smoother and more pleasant reservation and hotel arrival experience for our guests. Should you be making another trip to Vaughan in the near or far future please contact me directly and I will personally handle your booking. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Eugene Vinogradov

will741 2016/07/11
« Great Stay »

Very Helpful Staff and pleasant accomodations. Plan to stay again during next trip. I would recommend this hotel for business or pleasure Plenty of restaurants nearby and convenient to highways. Restaurant in hotel is reasonable and good

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear will741 Thank you for taking the time to share your experience at the hotel. I am glad to hear that your stay was pleasant and you found our location convenient. We look forward to welcome you back on your next trip to Vaughan. Sincerely Eugene Vinogradov

davidm2016m 2016/06/29
« Exceeded expectationd »

A great experience. Friendly staff. Clean upgraded rooms with lovely decor and fixtures. Delicious complimentary breakfast. Close to Vaughn mills and we had a lovely view from our room. Easy to access wifi. My only objection would be the a/c unit that had a slightly loud hum when running, made sleep a little difficult.

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear davidm2016m Thank you for taking the time to review Novotel Vaughan. It is a pleasure to learn you have enjoyed your stay with us and we exceeded your expectations. Please accept my apologies for the A/C unit. My engineering team is constantly working on improving the hotel’s condition and I really wish you told us about your problem before you checked out. At this point I can only hope you will come back to us for the same exceptional service and even better night sleep. Sincerely Eugene Vinogradov General Manager

Jean O 2015/11/13
« Good place to stay »

Good typical Novotel set up with friendly staff ready to help. Located near a large shopping centre and with easy access. Good buffet breakfast although if you come towards the end you may not find your expected croissant.

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Jean O Thank you for sharing the feedback about your stay at Novotel Vaughan. I’m glad you enjoyed your stay with us and hope to accommodate you again in the future. Sincerely Eugene Vinogradov

bekiranac 2015/11/11
« Very nice Hotel »

I stayed in Novotel Toronto Vaughan Centre for business purpose. The location is good, in walking distance to Vaughan Mills Outlet Center and Legoland Discovery Center. The room was quite spacious and clean with a big shower. Breakfast was good with many options. Can suggest this hotel.

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear bekiranac Thank you for taking the time to share your comments about your stay at Novotel Vaughan. I’m glad you enjoyed our rooms, breakfast and found our location convenient for your business purposes. We look forward to welcome you back in the future. Sincerely Eugene Vinogradov

2015/07/31
« nice and clean »

Main thing I'm looking for is cleanliness and novotel was very clean, room was nice, view we got was of an office building but I didn't stay there for a view, loved the a/c unit in each room, very powerful, your own controls on wall, didn't like the shower in the bath, would have preferred a stand alone shower, pool was a little small for my hopes, but my youngest used it, it would be fine if there wasn't many using it, also its heated which would be fine if we weren't in a heat alert, didn't get breakfast with my reservation, was gonna cost 15 a person so we went to tims instead, never tried out the restaurant but it looked nice, would stay there again if I could get a room again for under 150

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Thank you for taking the time to share your feedback following your stay. I am pleased you have enjoyed your overall stay with us and we would love to have the opportunity to accommodate you again in the future. Please remember to request a room with a walk in shower since we have rooms with a tub or a large glass enclosed walk in shower with a rain shower head. Also please note for the future 2 kids under 16 years of age accompanied by a dinning adult for breakfast can enjoy the buffet free of charge. Sincerely Eugene Vinogradov

Travelforlife2013 2015/01/04
« Nice New Years stay »

We had a pleasant stay here for New Year's Eve. We weren't blown away by the room as it seemed somewhat empty due to it's size. The bathroom was nice and modern and the shower rain head was a nice treat. The reception was very courteous and polite. They were quick and seeing it was New Years I appreciated not being treated like a party animal. It was just my husband and I stayin

Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Travelforlife2013 Thank you for taking the time to rate and review the Hotel. At Novotel, we strive to provide exceptional service experience for every guest; I'm happy to see that our courteous service made you and your husband feel welcome during your stay with us. We hope to see you again in the future. Sincerely Eugene Vinogradov

GoalieMomOntario 2014/08/20
« Another Great Stay »

Another great stay at a great hotel! The staff is always so pleasant and helpful. We stayed with our two Bernese Mountain Dogs and the staff are so gentle and caring to make sure they also have the best of stay. The first night our air-conditioner wasn't working...we called the front desk and within minutes the maintenance worker was at our door to look into the situation. It was fixed within minutes. As it was our anniversary Saturday, we ordered room service (since we had the dogs) and the food from the Trio was spectacular! The presentation, flavour and cost was amazing. I recommend this hotel for the quality of the rooms and the friendliness of the staff. And for the shoppers, it's right across from the Vaughan Mall. :)))

Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear GoalieMomOntario, Happy Anniversary! We are happy to see that you selected us for your overnight accommodations. I am glad to see that our team was able to exceed your expectations. Looking forward to welcoming you back Kindest regards, Frank Russo

suze115 2014/07/29
« A good solid hotel stay »

I have stayed at this hotel a few times a year for the past few year and it has always been great. the staff are courteous and the rooms are clean. The food in the restaurant is not your typical hotel food and is as good as any stand alone restaurant-top quality. I have only once been booked on a floor full of hockey tournament families and that was rowdy but they quieted down when asked. All in all, this is a good solid hotel to stay at. Close to a giant mall, Canada's Wonderland, a drugstore, and HWYs 400 and 407. No complaints.

Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Suze115 Thank you very much for taking the time to review the Hotel. We appreciate the rating and happy to see that we continue meeting your expectations. Thank you for being a loyal guest of our hotel. We are looking forward to welcoming you back in the near future. Sincerely Eugene V

Mary Jane R 2014/07/24
« Great! »

Love Novatel!!! The cleaning staff was so very friendly! The rooms were fresh and immaculate and we were even able to check in early ...will be back for sure! Will recommend to anyone going to the area!

Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Mary Jane R Thank you very much for taking the time to share your experience at the Novotel Vaughan. We are delighted that you have enjoyed your stay and thankful that you will recommend our hotel to others. Your feedback is also very motivating for our staff that take great pride in their work and welcoming guests to our property. We look forward to accommodating you again in the future. Sincerely, Eugene V

JSD_Stuart 2014/06/03
« Great Place »

We stayed for two nights on a visit to Canada's Wonderland. From check-in to check-out the experience was excellent. Staff were pleasant, helpful, and attentive. Room was spotless, beds were great, pool area was very nice and not a sauna like some hotel pool areas. We we definitely recommend.

Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear JSD _Stuar... Thank you for the excellent rating and review. We are happy to see that we exceeded your expectations and look forward to welcoming you back. Kindest regards, Frank Russo

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