Hotel - Grand Mercure Bangalore
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Grand Mercure Hotel

Grand Mercure Bangalore

12th Main Koramangala  3rd Block 
560034 BENGALURU
INDIA

409 reviews
TripAdvisor Rating Based on 409 reviews
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Grand Mercure Bangalore

Upscale hotel for business and leisure

Grand Mercure Bangalore is located in the upmarket Koramangala area and only 5km from multinational companies and IT parks at the business district. Besides being located close to the city center, the hotel is only 45km from the airport. Highlights of this all-suite hotel are built-in kitchenettes and private balconies. First class facilities ranging from Business Centre, WiFi, Gym, Pool, Spa, Travel Desk, Restaurants and Bar makes the hotel ideal for business, leisure as well as extended stays.

The Contemporary Grand Mercure Bangalore is located in Koramangala, amidst a plush locale close to the heart of the city. Several software companies are located in Koramangala and also it is home to many educational & medical institutions. The hotel is ideally located and easily accessible from business locations, notably Embassy Golf Links Domlur, Hosur Road, Electronics City, Sarjapur Outer Ring Road, Bannerghatta, Old Airport Road and MG Road at the center of Bangalore.

Hotel extras
  • Best-in-class WIFI in the entire hotel.
  • Comfortable beds and home theatre system for a superb TV and gaming experience.
  • Close proximity to all major business/financial districts and entertainment hubs.
  • Apartment styled rooms, with state of the art modular kitchenette and private balcony
  • Many Food & Beverage options, All-day diner, In-room dining & an inspired Indian restaurant.
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • BENGALURU INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Grand Mercure Bangalore

12th Main Koramangala
3rd Block
560034
BENGALURU
INDIA

Tel: (+91)80/45121212
Fax: (+91)80/45121213

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BENGALURU INTL APT At 45km / 27.96 miles  - Shuttle paying
  • BENGALURU CANTONMENT At 9.5km / 5.9 miles
  • BENGALURU CITY ST At 15km / 9.32 miles
  • YESHWANTHPUR At 18km / 11.19 miles

GPS : 12.928873, 77.627443

Our rooms

  • 2-bedroom suite with balcony and kitchenette
    2-bedroom suite with balcony and kitchenette

    Relax in this stylish suite (904 sq. ft.) with 2 bedrooms, separate living room, king-size bed + twin beds, 2 showers, minibar, dining table, USB port, work desk, music system, WIFI, day bed, iron + ironing board. Max. 4 adults and 2 children.

  • Studio, king-size bed, balcony and kitchenette
    Studio, king-size bed, balcony and kitchenette

    This contemporary Studio (431 sq. ft.) features a king bed, kitchenette, refrigerator with minibar, balcony, rain shower, LCD TV, work desk, USB port, dining table, music system, free WiFi, iron and ironing board. Max. 2 adults and 1 child.

  • 1 bedroom suite, king-size bed, balcony and kitchenette
    1 bedroom suite, king-size bed, balcony and kitchenette

    Our modern spacious suite (624 sq. ft.) with king-size bed, separate living room, kitchenette, balcony, minibar, rain shower, LCD TV, work desk, dining table, USB port, free WIFI, music system, day bed, iron and ironing board. Max. 2 adults and 2 children

  • 126 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BY THE BLUE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BY THE BLUE Type of cuisine: Regional


This Poolside RestoBar offers Indian specialty cuisine and grills makes for the perfect dining experience with its great ambience. This ideal location at the poolside is a feature that enhances the food and beverage experience.

Find out more and book
12TH MAIN Restaurant
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

12TH MAIN Type of cuisine: International


12th Main provides a unique dining experience offering global gourmet cuisine. An exquisite selection of breakfast, lunch and dinner buffets. An à la carte menu is available which serves the signature dishes of 12th Main restaurant.

Find out more and book
See all our restaurants
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


The 12th Main and By the Blue Restaurants offer a great selection of regional and international beverages.

See all our restaurants and bars

Your meetings and events

Grand Mercure Bangalore Meeting Room

Our meeting rooms


  • Number of meeting rooms: 2
  • Maximum size: 148 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 40

Our customer reviews for Grand Mercure Bangalore

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 409 reviews

SWOT R 2016/01/01
« Perfect Staff and good service »

I really enjoyed my stay in bangalore and especially love the grand mercure hotel.. good staff treatment.. very helpful ..love the place is in the centre.. the internet speed is so fast .. room service is perfect ...

GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Abdulla A, Thank you for choosing us as your accommodation choice for your stay in Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of the Grand Mercure experience at our hotel, especially on the location, room service, internet and the staff. I shall share your positive comments with my team. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. Thank you once again and we look forward to welcoming you once more. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore

RandeepG99 2015/05/28
« Outstanding Stay »

Rooms are quite BIG with homely furniture & effects Service is was also good especially Pool side restaurant is Awesome. Location of hotel is good Hospitality of the staff in regards to service & information is commendable.

GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear RandeepG99, Thank you for choosing Grand Mercure Bangalore as your accommodation choice during your recent stay in Bangalore and also for taking the time to review us on TripAdvisor. I am glad that you enjoyed your stay at the hotel, and I am pleased to hear your appreciation of our services, restaurant and staff. Allow me to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore

Aamarr P 2015/01/10
« Amazing Hotel »

I had a wonderful stay for a night, the staff was exceptionally hospitable and made me feel at home. I only wish the in room dining could be a bit better. Breakfast was good and had many options. All in all it was a great experience, clean rooms and very spaciously designed.

GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Amarr, Thank you very much for your review on TripAdvisor.com We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. We regret that our In room dining experience did not meet your expectations. Your suggestion has been carefully noted by our Food & Beverage Manager and will be taken into account. May I end by saying that it was a pleasure to serve you at Grand Mercure, Bangalore and we look forward to welcoming you back very soon. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore.

Chandra R 2014/08/06
« Not for Business Travellers! »

Far away from the city centre. It takes around 40 minutes from MG Road during peak traffic time. In the middle of residential apartments, it is not ideal for business travellers. Quality of food is terrible and items are over priced.

GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Chandra R, We appreciate your concern, interest and the time taken to bring these matters to our attention.On behalf of Grand Mercre Bangalore, please accept our deepest apologies for the inconvenience you were caused during your stay with us. Our location is suitable to many guests who work in micromarkets of Sarjapur- Outer ring road, Whitefield, Electronic city and Koramangla. Whilst the CBD area of MG road is not too far, the notorious traffic conjestion in Bangalore is quite widespread. Our suite style rooms nesled in an upmarket suburb of Koramangala is appreciated by many guests, lending peace and quiet to our serene environs which is one of our unique selling propositions. Its unfortunate that these features failed to impress you. I have noted your feedback on food quality and I have spoken with my Executive Chef who is using this as an example to train his team to offer superlative food quality. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We look forward to welcoming you back in the very near future and in the meantime, if I may be of any further assistance, please do not hesitate to contact me. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore.

Jagadish Kumar C 2014/07/16
« Very good »

It was nice experience.The bed room and living room was done well.The bedding was comfortable.It felt being in a small apartment.The best part was the cooking area with water purifier and other equipments.But the lighting could be improved in certain areas.The work bench was not having good lighting.The small balcony experience was nice to enjoy the Bangalore weather. The breakfast quality was nice.A few staff could haven been little more courteous.But there were some really good service staff in all restaurants. The restaurant near pool was also having wonderful service. Ckeck in & Check out were really good .I was given a free upgrade which I liked.It this had been a 24 hr check in check out system it would be really convenient for people arriving by train from another city in the morning . My wife also very much liked the experience.While I was to office she really felt people helpful and felt safe being in the place.the location is at nice residential area which adds to it.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Jagadish Kumar C, Thank you for taking out time and reviewing us on TripAdvisor.com I am pleased to note that you enjoyed your stay at the hotel and were happy with our services. Comments such as yours, motivate my team to walk that extra mile to ensure the expectations of discerning guests are met and exceeded. I am glad you appreciated the design of the suite, cooking area and small touches like water purifier, balcony and breakfast, which is appreciated by many of our guests. We have taken into account your feedback on lighting at the work bench and would also like to let you know that it works on a dimmer control. Having said that I will personally re-evaluate and address this. Thank you again for the sharing the candid feedback on some of my team members courtesy and I have taken this as a training need and will work on it with my training manager. We would have loved to re look into the check in and check out timings but our current business dynamics do not allow us to do that. I am also happy that you enjoyed the experience at our Indian restaurant "By The Blue" located at the poolside. I am happy that you enjoyed the free upgrade and that your wife felt safe and secure in the hotel. We also have a princess floor at our hotel, dedicated to single lady travelers- should your wife decide to travel to Bangalore next time on business or leisure. I shall share your positives impressions with my team. Thank you once again and looking forward to welcoming you back on your next visit to Bangalore. Regards, Tejus Jose. General Manager Grand Mercure Bangalore.

KaushikGandhi 2014/06/17
« Stay At Grand Mercure Bengalaru »

We Four Stayed In Grand Mercure Bengalaru In June 2014.I would Like to Mention That We had Very Good Experience.Property Is Good,Location Good,Breakfast too Very Good.All In All It Was very Good.Only Lighting Was Very Poor In 1 Bedroom Which Was not Master Bedroom

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear KaushikGandhi, Thank you for taking out time and posting a wonderful feedback of our Hotel. We are very pleased to read that you appreciated the Room, Location, Breakfast and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. However we noted your comment on the Poor Lighting in the room. Our sincere apologies for the same. I have shared your positive impressions with my team. We all look forward to welcoming you again on your next visit to Bangalore. Warm Regards, Tejus Jose, General Manager, Grand Mercure Bangalore.

Sydneydip 2014/06/14
« Nice short stay »

Very pleasant stay - nice and friendly staff. Rooms are great with a private balcony. The food and the restaurant staff were very pleasant and helpful. The front desk staff were extremely helpful. Overall a very good experience at this Mercure property.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Sydneydip, Thank you for taking out time and posting a wonderful feedback of our Hotel. We are very pleased to read that you appreciated the Room, Food, Friendliness and Assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I have shared your positive impressions with my team. We all look forward to welcoming you again on your next visit to Bangalore. Warm Regards, Tejus Jose, General Manager, Grand Mercure Bangalore.

Haresh S 2014/04/18
« Good stay »

The property is in a purely residential area very quiet & the upgraded suites were very nice & comfortable, overall a good place to be if you prefer solitude & homely atmosphere with all amenities, not a great place if you have to depend on public transport.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Haresh S Thank you for taking out time and reviewing us on TripAdvisor.com I am pleased to note that you enjoyed your stay at the hotel and were happy with our services. Comments such as yours, motivate my team to walk that extra mile to ensure the expectations of discerning guests are met and exceeded. I am glad you appreciated the location of the hotel and the room. Our close proximity to the CBD areas and IT corridor makes us a preferred hotel. Our one bedroom suites complete with a separate living room and kitchenette are extremely popular with our guests as many of our guests choose to stay with us for extended period of time. I shall share your positives impressions with my team. Thank you once again and looking forward to welcoming you back on your next visit to Bangalore. Regards, Tejus Jose. General Manager Grand Mercure Bangalore.

bcardoza1 2014/02/01
« Great place; have stayed there on two occasions and plan to stay there again in the future. »

The accommodations, food, and staff were excellent. Absolutely everything I would look for when traveling. I booked a "suite" during one stay and it was very luxurious, with a living room, a bedroom, kitchen, and deck. I stayed in a "regular room" on a subsequent visit and found it very comfortable.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear bcardoza1, Thank you for taking out time and posting a 5 star review for our 5 star hotel. We are very pleased to read that you appreciated the room, food, friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I have shared your positive impressions with my team. We all look forward to welcoming you again on your next visit to Bangalore. Warm Regards, Tejus Jose, General Manager, Grand Mercure Bangalore.

Bernard M 2014/01/29
« perfect for the discerning traveller »

US-style spacious rooms, outstanding beds and linens, scrupulously clean, great mix of foods with enough South Indian food on the breakfast menu for a full Indian breakfast, lovely, quiet, open-air restaurant terrace. A bit hard to find and not really within walking distance of anything, but that's the price to pay for peacefulness in a rather noisy big city. This was my second stay and I plan to stay there again whenever I am in Bangalore.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Bernard M, Thank you for taking out time and reviewing us on TripAdvisor.com I am pleased to note that you enjoyed your stay at the hotel and were happy with our services. Comments such as yours, motivate my team to walk that extra mile to ensure the expectations of discerning guests are met and exceeded. I shall share your positives impressions with my team. Thank you once again and looking forward to welcoming you back on your next visit to Bangalore. Regards, Tejus Jose. General Manager

ManjuPanjwani 2013/12/11
« Good stay but disappointed with the " advertised" baby sitting »

We had a good stay at the hotel . The hotel website mentions availability of baby sitting services. However when we enquired about it, the hotel staff was completely unaware of it and we're not able to accomodate our request. As such our evening plans fell flat and hubby had to attend the event alone. Very disappointed :-(

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear ManjuPanjwani, We would like to express our appreciation to you for sharing your feedback with us and reviewing us on TripAdvisor.com I am happy that you enjoyed your stay at our hotel. We sincerely regret that your requirement for baby sitting was not accommodated. Your comments have certainly raised an area of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. Rest assured that we have taken serious note of your comment and we will emphasize on training in these specific areas. This does not in any way reflect our usual level of service and we truly hope you will give us another chance to demonstrate our hospitality. Looking forward to welcoming you on your next visit to Bangalore. Regards, Tejus Jose, General Manager.

Christophe D 2013/11/12
« Excellent »

Excellent Service. Very comfortable room. Price quality ratio satisfying. Breakfast choice very good and quiet atmosphère. Dinner at both restaurants were excellent from service and food quality point of view.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Christophe D, Thank you for taking out time and posting a five star review for our five star hotel. I am pleased to note that you enjoyed your stay at the hotel and were happy with our services. Comments such as yours, motivate my team to walk that extra mile to ensure the expectations of discerning guests are met and exceeded. I shall share your positives impressions with my team. Thank you once again and looking forward to welcoming you back on your next visit to Bangalore. Regards, Tejus Jose. General Manager

ebethke 2013/07/22
« Great stay »

I've been staying for 3 nights at the Grand Mercure Hotel in Bangalore. During my complete stay I felt welcome and "pampered" - beginning with the pick up from the airport, moving on with welcome at the hotel, meals, service, the organisation of a doctor as we needed one and ending with a lift back to the airport. The only were small (adventurous) issues with the location - most of our autorickshaw drivers had no idea how to find the hotel, which led to a bit more sightseeing than originally intended. :) I really enjoyed my stay and am sure to be back in a while.

Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Bethke, Thank you very much for taking the time to share your feedback on Trip Advisor and choosing Grand Mercure Bangalore as your accommodation choice. We were delighted to know that you had an excellent stay with us. We are trying to arrange signage's around the nearby areas so that the accessibility to the hotel becomes easier. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you back. Kind Regards, Tejus Jose General Manager

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