Hotel - Mercure Goiania Hotel
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Mercure Hotel

Mercure Goiania Hotel

Av Republica do Libano 1613  Setor Oeste 
74125125  GOIANIA
BRAZIL

1,114 reviews
TripAdvisor Rating Based on 1,114 reviews
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From 185.00 BRL Non member rate
From 166.50 BRL Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 177 rooms
  • 151 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Full kitchen
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Goiania Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,114 reviews

nathalia-mn 2016/03/09
« Stay on Mercure Goiânia »

Excellent and atencious staff; Bedrooms and livingroom are very clean and organized; But the room service and breakfast are too expensive; The checkout should have at least two people on fridays at morning.

Rodrigo M, General Manager at Mercure Goiania, responded to this review

Ms. Nathalia, Dear Silvio Ricardo, We very much appreciate your comments regarding your stay at the Mercure Goiânia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Mangerotti Gerente Geral

Charles C 2015/10/20
« Disappointment »

The Mercure chain has been my first choice in Brasil. The Goiânia Mercure is a departure from the standard that I expect from the chain. That Goiânia is an unsophisticated interior city is no excuse. Mediocre café da manhã. Internet down for most of two days. Although I speak Portuguese, I need English competency at the front desk occasionally - this hotel rarely had it. And the front desk staff only have the terrible Portuguese of Goiânia - so, they didn't understand my Portuguese and made no effort to try to do so. Goiânia is hot. So, every top drawer hotel should have a piscina. This hotel doesn't.

Rodrigo M, General Manager at Mercure Goiania, responded to this review

Dear Charles, Thank you for taking the time to tell us about your experience at the Mercure Goiania Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Mangerotti General Manager

Eduardo D 2014/06/15
« The Best »

I've already been in Goiania and it is by far the best hotel in the city, as infrastructure and service quality. Amazed by awareness of employees at all areas. From front desk to bar. At the bar all my orders were attended even though they were not at the menu.

LiviaSoares, Gerente de relações com clientes at Mercure Goiania, responded to this review

First of all, we would like to thanks for your compliments regarding the hotel staff and structure. At Mercure Goiania our pleasure is to well receive our guests and promote a special hospitality experience. On your next trip to Goiania we hope you come stay with us again so you can verify our new menu and breakfast as well enjoy our still comfortable rooms. Best regards. Lívia Soares

EJ A 2013/11/18
« The very best hotel in Goiania »

Nice staff, good rooms, good breakfast and restaurant, everything pleasant. The real best hotel in Goiania, despite "others" with more famous. It's really hard to say anything bad about Mercure Goiania.

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