Hotel - Pullman Oceanview Sanya Bay Resort & Spa
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Pullman Hotel

Pullman Oceanview Sanya Bay Resort & Spa Hotel

No 158 Sanya Bay Road  Hainan 
572000  Sanya
CHINA

424 reviews
TripAdvisor Rating Based on 424 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Airport shuttle
    • SANYA PHOENIX (Paying)
    • SANYA PHOENIX INTL (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying)
    • Jet skiing (Paying)
    • Kayaking (Paying)
    • Parasailing (Paying)
    • Private beach
    • Rafting (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Volley ball facilities

Catering

  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 467 rooms
  • 114 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 29 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Automatic temperature control
    • Air conditionning with individual remote
    • Telephone
    • Telephone in bathroom
    • Crib on request
    • TV room service ordering
    • Phone with 2 handsets in room
    • High speed transmission line
    • Computer
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Oceanview Sanya Bay Resort & Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 424 reviews

ceciliaedmond2003 2016/12/27
« Good stay »

With the platinum A plus card, the hotel upgrade to deluxe seaview suit, very impressed! I like to huge outdoor balcony, can see the whole sea view and star shinning! Tremendous Harbour view. Will definitely come again to the hotel!

Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Ceciliaedmond2003, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is really a great pleasure to receive positive feedback from our Accor loyalty guest. I will share your comments with our team. Thank you very much for the nice description of our Deluxe Seaview Suite. Your feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience,and we look forward to your return visit soon. Yours sincerely, Danny JC Yeo General Manager

102mariepaulen 2015/10/10
« Great »

Spacious room. Staff very friendly. Good suggestions places to visit. Generous buffets. Good singers in restaurant.The weather was so so but the stay was very pleasant. We're having a great time. Thank you !

Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Ms. Marie, Thank you for taking the time to review our hotel and the score, we are happy that you enjoyed your stay with us and look forward to welcoming you back to our hotel again in the future. Sincerely, Richard Rennie

rainman711 2014/07/19
« Good stay »

Hotel is not a beach front property but easily assessible with underpass from hotel to the beach. Front desk, conceirge and Chinese restaurant staff are excellent. Two hick ups. Room service breakfast order was not picked up (hanged on the door at 11pm) and no breakfast was delivered - of course. Another thing - booked non smoking room but was assigned smoking room on checking in. One room had to be changed as the occupants (my mother and sister) were not happy with the lingering cigarette smoke in the room.

PlanetTraveller616 2014/05/01
« Relaxing Stay »

We were pleasantly surprised by the excellent level of customer service we received throughout our stay. Commendable effort by the entire team of hotel staff from Check-in, House Keeping and the hotel's 2 restaurants and top level bar. The only time we were disappointed with the service was at check-out, when the staff did not recognize and refused to accept my Accor Reward voucher that I wanted to redeem. We asked for the manager and the problem was quickly resolved. As highlighted by previous reviewers, English is not widely spoken by hotel staff here. We could speak Mandarin so communication was not a problem. We liked the room for the large size and fantastic sea view though some of the furniture looked rather worn. We were puzzled as to why the 2 restaurants felt really warm as if the AC was not turned on throughout the 3 days we were there. We felt warm and sticky during our meals as a result. We told the restaurant staff about it, but nothing was done. There seems to be a mosquito problem in the hotel, which is disappointing for a hotel like Pullman. There were mosquitoes in our room (despite not opening the balcony doors much and closing it promptly), in the restaurants, in the common restroom shared by the 2 restaurants. We applied insect repellent every 4 hours (including bedtime) and that really helped. There was a bottle of electric insect repellent in the room, but we decided against using it as we were unsure of the strength of chemicals in it. We were also annoyed by the behavior of random Chinese guests who were smoking as they walked along the hotel lobby corridors and elevators. It was really unpleasant to be trapped in an elevator with heavy cigarette smoke. Overall, it was a pleasant and relaxing stay. We might return.

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