Hotel address147 Soldiers Point Road
2317 SOLDIERS POINT
How to reach the hotelGPS :S 32° 42' 40.15'' E 152° 4' 16.69''
Contact the hotel
- Tel. (+61)2/49827210
- Fax. (+61)2/49827890
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ibis Styles Port Stephens Salamander Shores - hotel reviews in Soldiers Point
Hotel code: 7077
Accorhotels.com customer reviews in partnership with TripAdvisor
"Staying at Port Stephens Salamander Shores."
19th September 2013, Pether_13, Geelong
Great location, friendly staff and rooms with magnificent views. Just lacked a little polish, the main meals in the restaurant arrived before we finshed the entree, breakfast and the coffee machine had been broken for some time, plus the buffet ran out of items, tap in the room dripped all night and the bed was so soft it was uncomfortable. This is the list of complaints, but on the other side, the place had a lot going for it. On balance I would say average.
"Nice spot away from Nelson bay"
12th August 2013, HelloKittySYD, Sydney, Australia
Every staffs we meet at the hotel are very friendly. Quite location with a great Thai restaurant near by ( 3 mins drive ). The only down side is when next door have a shower you can hear this noise which I can't tell where is from. Then thru the whole night, I think is the fridge that is making the noise. Otherwise I will definatly stay there again next time I go to Port Stephen.View management response »
Management responseMany thanks for taking the time to review our property and for the feedback. If you could please email email@example.com with the room number you stayed in, I will look into the noisy fridge.We hope to see you again soon!
"Three day stay in mid July."
19th July 2013, castlephilip, Brisbane, Australia
We thoroughly enjoyed our stay and the staff were particularly friendly and helpful. The complex is looking a bit tired and the driveway/parking areas need to eb fixed. Also the rooms are in need of an upgrade to bring them in to 2013.We'd stay again and recommend it. Thanks.Philip and Carole castleView management response »
Management responseMany thanks for taking the time to review our property and for your feedback, I will certainly pass on your comments regarding the staff to the team. An upgrade of the property is currently being addressed, in particular with regard to the driveway and room features. We hope to see you again soon at Salamander Shores.
18th July 2013, traveller2640, Albury, Australia
We arrived about 6pm. Found a car park after dodging through the broken asphalt road. Receptionist was polite and organised. She advised she'd upgraded us to a higher level with a view. Also advised about restaurant which we'd planned to use. Noted decor of whole area very outdated. My husband used the toillet in near the bar. Advised me that it had the appearance of a moderately rough bar. Drove up to accommodation area.Used lift as advised. Lift had a very musty smell. Found our room on 2nd floor. Room clean but it too had musty smell but not as bad as the lft. Air con did not work. Not heating so we used extra blankets from cupboard. Bathroom exhaust fan did not work. Old TV. Basic selection of tea/coffee sachets. Restaurant menu did not look particularly appealing and as it was in the same small area as the bar we decided to use the Bowls club across the road. Next morning arose to enjoy the view. Some view certainly better than first floor but mainly obscured by trees. Rainbow lorikeets on balcony lovely. Grounds neat but kerbsold, painted and tired looking.Checked out. Noted bar/reception area by daylight. Guttering dirty, Overall a big disappountment.View management response »
Management responseMany thanks for the feedback on your recent experience. We have excellent service orientated staff at Salamander Shores and I will pass your comments on to our reception team. An upgrade of the property is being addressed, however specifically we are currently receiving quotes to update the driveway and the exterior painting of the property. I’m confident on your next visit you will notice some pleasant changes.
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