Mercure Amiens Cathedrale Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,677 reviews

Mercure Amiens Cathedrale Hotel - Image 1
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Description

Hotel extras

  • In the heart of the downtown area, all the tourist sites are within walking distance

  • 109 yards (100 m) from the world's largest Gothic cathedral.

  • Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.

  • Family rooms and suites with crib available.

  • Ideal as a starting point for visiting the World War I memorial sites.

Our accommodation(s)

Hotel location

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000 AMIENS
France

GPS:49.895899, 2.299715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Echanson

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,677 reviews

TripAdvisor Rating  4.0/5  1,579 reviews

Certificate of excellence 2023

Very good stay

Customer review rating 4.5/5

Cedric Families - Confirmed reviews ALL

Friendly staff and amazing room

Dear CEDRIC O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the front desk.

Steps from the cathedral

TripAdvisor rating 5.0/5

Mark N TripAdvisor review

Excellent location a block away from the cathedral, close to the city center and a short walk across the river to scenic neighborhoods. Friendly, helpful staff. Hotel restaurant was much better than expected. Atmosphere and food was one of the best.

Expected Better / Not Up to Mercure Standards

Customer review rating 2.0/5

Shimajiro Families - Confirmed reviews ALL

Hotel is in fabulous location right in the centre of Amiens and this did not disappoint. Lack of staff committment was a key issue througout. No replies to emails about our stay in advance. Room booked for three people had only two of most things, apart from towels which had the full complement. Staff member who swore (the "m" word) when asked for an additional item for our room to fix the missing items problem. Breakfast is served to 11 each day, but food run out and not restocked by 10. Staff clearing away breakfast food whilst we were still eating on our second day, an hour before scheduled finish time. No dirty crockery collected from our table throughout breakfast (usually expect something finished to be swished away within a minute or two). Room only had heating, not cooling, and was unbearably hot. Window that only opened into the room, not the usual continental dual-mode mechanism so unable to leave it open to cool things down. Flaking paint in the toilet. Mouldy sealant in the bathroom and damaged plaster around the ceiling lights. Brilliant assistance when we had a medical emergency though. Charged more than quoted for when booking, without a word of explanation. Wouldn't stay here again. Disappointed.

Water pressure in the 2nd Level Room was low

Customer review rating 3.5/5

Mk Business - Confirmed reviews ALL

Wasserdruck in der Dusche im Hotelzimmer im 2. Stockwerk war gering. Water pressure at the shower in the 2nd Level Room was low respectively poor.

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the front desk.

Lovely View

Customer review rating 4.5/5

D>f. Business - Confirmed reviews ALL

I had a lovely "privilege" room with a view of the cathedral. The staff were all friendly and the breakfast was varied and tasty.

Hello ! We are glad to know that you had a good stay at Mercure Amiens Cathédrale and that you were able to enjoy the view of beautiful Amiens' Cathedrale. We are also glad that you enjoyed the breakfast and the staff ! Your well-being during your stay, matters to us, therefore, such a comment gives a feeling of mission accomplished ! We hope to welcome you again soon, Have a great day, the front desk

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Other web-users rate our hotel

  • 822 reviews 9/10 Location
  • 1,020 reviews 7.4/10 Room
  • 872 reviews 8.8/10 Service
  • 15 reviews 7.6/10 WiFi
  • 449 reviews 8.4/10 Breakfast
  • 250 reviews 8/10 Cleanliness

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