Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,421 reviews

Best price
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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,421 reviews

TripAdvisor Rating  4.5/5  1,526 reviews

Certificate of excellence 2024

Disappointed!

Customer review rating 0.5/5

Ahsan A. Business - Confirmed reviews ALL

Bed and pillows were substandard. I had not been able to sleep and it induced back and neck pain! Due to restless nights, I forgot my iPhone charger in the lobby when having coffee and returned back to find out it’s lost. The food was mediocre, cold and tasteless…

Dear Ahsan, Thank you for taking the time to share your feedback. We are truly disheartened to hear that your stay did not meet the high standards we strive to uphold. While we are proud of our commitment to sustainability and cleanliness, we regret that aspects such as bed comfort and room temperature fell short of your expectations. We are also concerned to learn of your experience with our food offerings and service times. Please rest assured that we are continually seeking to enhance our guest experience and your comments are valuable in that process. We regret any inconvenience you faced and hope you will consider us again, so we may have the chance to leave you with a more favorable impression. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Excellent!

Customer review rating 5.0/5

Jill N. Families - Confirmed reviews ALL

Lovely stay. Hotel staff were very friendly and helpful. Room was clean, comfortable and well maintained. Breakfasts were excellent and dinners were good although menu could have been a little more extensive. The trains and buses were a very short safe walk away.

Dear Jill, We would like to thank you for this review about your recent experience in our hotel. It is truly rewarding to know that our staff's friendliness contributed positively to your experience. We take pride in the cleanliness and comfort of our rooms and are glad that these aspects met your expectations. While our breakfast offerings were to your liking, we are taking note of your feedback regarding the dinner menu variety. Our restaurant team is always exploring ways to enhance our menu's diversity, balancing it with our commitment to quality and sustainability. We also appreciate your positive remarks on the hotel's convenient access to public transportation, making it easy for our guests to explore the area. Thank you for choosing Novotel Amsterdam Schiphol Airport, and we hope to welcome you back in the near future. We hope to welcome you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Great staff and accommodation

Customer review rating 5.0/5

Barbara Business - Confirmed reviews ALL

The hotel is very spacious and brand new. Cleanness and staff members' readiness to support- the above standard

Dear Barbara, Thank you for such a positive review. It is delightful to learn that our efforts to maintain a clean and welcoming environment have met with your approval. We take pride in our commitment to sustainable development, and although you did not comment on this aspect, we hope it enhanced the comfort of your experience. Your recognition of our attentive staff and the spacious quality of our hotel brings us great joy. We also appreciate your endorsement of the ALL – Accor Live Limitless loyalty programme and are pleased to know that it adds value to your stays. Being a preferred choice for travelers like yourself motivates us to maintain the high standards that earned us your recommendation. Should you have any suggestions or need assistance in the future, please do not hesitate to reach out to us directly. It would be our pleasure to have you return on another occasion. Very best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Well located and good stay - very friendly staff

Customer review rating 4.5/5

Ralph V. D. B. Business - Confirmed reviews ALL

Pleasant experience, very efficient check in and check out.

Dear Ralph, Thank you for such a great review. Your positive remarks on our friendly staff and the efficiency of both check-in and check-out processes are truly gratifying. It is delightful to know that these aspects of your stay made a lasting impression. We are also proud that our commitment to sustainable development resonated well with you, as we strive to maintain our Green Key Gold certification and ensure a positive impact on our environment. Your recommendation of Novotel Amsterdam Schiphol Airport to others is the highest compliment we can receive, and for that, we are deeply appreciative. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Great professional team, great hospitality, makes me feel like home!

Customer review rating 5.0/5

Vitorio S. Business - Confirmed reviews ALL

Always keeping up with the customer continually growing expectations. Great job everyone!

Dear Vitorio S., Thank you for such a great review. It is heartening to learn of your Diamond status with our ALL – Accor Live Limitless loyalty programme and that our commitment to cleanliness and sustainability measures has resonated with you. Your recognition of Nikki's exceptional service fills us with pride, and we are delighted to have made such a positive impact on your stay. It is always our intent to surpass guest expectations and provide a feeling of home, no matter how far you've traveled from Canada. Thank you for being a cherished guest and for your high praise of our professional team and hospitality. Rest assured, we will continue to strive for excellence in all that we do at Novotel Amsterdam Schiphol Airport. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 1,383 reviews 8.6/10 Location
  • 1,760 reviews 7.3/10 Room
  • 1,801 reviews 7.3/10 Service
  • 30 reviews 7.9/10 WiFi
  • 854 reviews 8.4/10 Breakfast
  • 788 reviews 7/10 Cleanliness
  • 459 reviews 9.5/10 Vibe
  • 415 reviews 8.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.