Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,449 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,449 reviews

TripAdvisor Rating  4.5/5  1,518 reviews

Certificate of excellence 2023

Perfect location!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Had a meeting @ IATA, it was the perfect location 5mins from the offices. they offer online check-in/out. For sure I will stay here next time as well :)

Dear Guest, Thank you for positively reviewing your recent stay. We're delighted to hear that the online check-in and check-out process added convenience to your stay, and it's great to know our location was ideal for your meeting at IATA. Our team at the front desk and bar sincerely appreciates your kind words, and we're glad that their friendliness contributed to a memorable experience. We look forward to your next visit. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Well located

Customer review rating 3.5/5

Amit A. Business - Confirmed reviews ALL

The overall experience was satisfactory and could have been much better if the breakfast offering had more options. Examples include, Omlette was not on the menu for both days of my stay. The yogurt did not have any flavored options available, and the freshly squeezed juice option was not there. These options used to be there and they made the stay much more enjoyable. Also, the soap in the toilets could be of better quality. The room space was excellent.

Dear Amit A., Thank you for your feedback. We're delighted to hear that you found the room space to be excellent. Our team takes pride in offering well-appointed accommodations that allow our guests to relax and enjoy their stay. We appreciate your observations regarding the breakfast selection and toiletries, and we're always looking for ways to enhance our offerings. While we offer a varied breakfast menu, we understand the importance of having options like omelettes and flavored yogurts for a satisfying start to the day. We're also committed to maintaining high standards for all our products and your feedback is valuable in this pursuit. Please feel free to reach out to us directly with any significant concerns, so we can find a suitable solution together. We look forward to welcoming you back in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Had an 'executive' room, there is no difference to a standard room - not worth the extra money. First night there was a bathrobe available but it was taken away and never returned.

Dear Guest, Thanks for sharing the impressions of your stay with us. It's great to hear that you chose one of our executive rooms for your stay. We're sorry to hear about the bathrobe not being returned; please rest assured that this is not the standard of service we aim to provide. Our executive rooms are designed to offer additional amenities and we regret if this was not made clear during your stay. We encourage guests to contact us directly with any significant issues so that we can find an appropriate solution. We all hope we have the pleasure of seeing you in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

clean, well located.

Customer review rating 5.0/5

Heriberto Business - Confirmed reviews ALL

Smell and quality of the Shampoo and shower gel were excellente for the first time in my traveling life (20 years). Many thanks H.

Dear Heriberto, Thank you for this positive review of your stay with us. We're delighted to hear that the quality and fragrance of our toiletries made a notable impression during your travels. Our team is also pleased that you appreciated our hotel's convenient location. Should you encounter any significant issues in the future, please don't hesitate to contact us directly so we may assist in finding a resolution. We hope to welcome you back in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

.

Dear Guest, Thank you for reviewing your recent experience. We're delighted to hear you had a good stay. It’s heartening to receive positive feedback, and we’re proud to offer an environment that reflects our commitment to sustainability and guest satisfaction. We all hope that we'll be able to welcome you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 1,394 reviews 8.7/10 Location
  • 1,777 reviews 7.4/10 Room
  • 1,823 reviews 7.4/10 Service
  • 28 reviews 7.7/10 WiFi
  • 889 reviews 8.4/10 Breakfast
  • 803 reviews 7.1/10 Cleanliness
  • 470 reviews 9.5/10 Vibe
  • 423 reviews 8.2/10 Amenities

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