Hotel address27 Soi Charoe Nakhon 17
Charoen Nakhon Rd
How to reach the hotelGPS :N 13° 43' 3.46'' E 100° 30' 35.00''
Contact the hotel
- Tel. (+66)2/6592888
- Fax. (+66)2/6592889
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ibis Bangkok Riverside - hotel reviews in Bangkok
Hotel code: 7026
Accorhotels.com customer reviews in partnership with TripAdvisor
16th September 2013, Darryn W
Everything was pretty decent. I love Accor hotels. Would have been a complete 5 star except the shuttle driver drove off as we asked what time the shuttle left and it was 1059. The girl and driver said 11 so we went outside and were waiting. Driver comes out and just takes off as we're standing there. Went inside and girl was clueless on why he left us standing there. But one person didn't ruin our hotel stay. Everything else was top notch as always. In revile pool, buffet, and cleanliness. I do have to say the woman who checked us out of the room at 3 am was amazing.View management response »
Management responseDear Darrin W,We appreciate your positive comment about your last stay at Ibis Bangkok Riverside.At ibis we aim to provide a superior service to all of our guests. Thank you for your feedback which provides encouragements in order to continue to improve.Our nightshift team will be congratulated for the friendly and efficient job they did.We are waiting for welcoming you soon.
"Good value hotel"
6th September 2013, Jakarta, Indonesia
I love the view of Chao Praya river and the swimming pool from my room. The staff was friendly, the room was comfortable and the location was good. The hotel provided a free shuttle to the nearest BTS, it would be better if a shuttle from BTS to the hotel was also provided. Overall it was an enjoyful stay.View management response »
Management responseDear Mariakculver,Thank you for sharing the pleasant stay you had with us at Ibis Bangkok Riverside. Your comment is encouraging and will reinforce our effort to provide satisfactory service.We look forward to your next stay and hope to welcome you again.
"Under par service"
5th September 2013, ahkow777, Kuala Lumpur, Malaysia
Your check-in staff wasn't sure regarding the promotional rates. There's a problem understanding English.Shower area was mouldy. Sound proofing in room was poor. Your outsourced travel desk seems not to know what's happening. Also poor English command.Overall, I felt the service was poor. This wasn't my first time staying in Bangkok and it seems this was the worst experience.View management response »
Management responseDear ahkow777,Thank you for staying at Ibis Bangkok Riverside during your last visit in Bangkok.Our apologies for the bad experience you had at while staying with us. We always aim to ensure that our guests are satisfied with the level of service we provide. Your feedback will be used as a constructive feedback in order to avoid this reoccurring. Thank you once more for your feedback and hope that you will give us another chance to better serve you.
31st August 2013, monkeybb68, hk
Large room but small toilet. The shower was weak. There was Xbox game for children to play in room, but we didn't try it. Far away from BTS, we need to walk for 20 mins. Shuttle tuktuk only takes the guests from hotel to BTS only with 30mins /headway.View management response »
Management responseDear monkeybb68,Thank you for staying in ibis Bangkok Riverside for your last family travel in Bangkok.Our family rooms are very large and designed for families. They provide a Double bed, two bunk beds, and an entertainment system for children.Thank you for sharing your feedback on tripadvisor.We hope to see you for your next travel in Bangkok.
28th August 2013, terry57_12, Perth, Australia
This hotel is a screaming bargain if you book outside peak times. Directly on the river with a really nice pool and location. Easy to get to and a quick jaunt across the river to connect with the Sky train to reach inner Bangkok . Ibis hotels in Bangkok are extremely good value.View management response »
Management responseDear terry57_12,Thank you for giving us a five stars mark, it is very positive and encouraging. Thank you also for giving booking tips to our tripadvisors visitors.The ibis Bangkok Riverside team is waiting to hear from you soon.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.