Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 832 reviews

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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telephone
Fax +81 11-513-7575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  832 reviews

TripAdvisor Rating  4.5/5  1,554 reviews

Great location and room was nice

Customer review rating 5.0/5

Harue Couples - Confirmed reviews ALL

I stayed 3 days with my husband. This is second times to stay Mercure Sapporo . We love the location and hotel quality. They have a gym and close to the airport bas stop from the airport. We will stay the Mercure Sapporo again.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Satisfied customer

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Will come back. Nice location. Highly recommended

We would like to thank you for choosing Mercure Sapporo during your precious time here. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Fantastic reception sevice

Customer review rating 5.0/5

Edward T. Friends - Confirmed reviews ALL

We received fantastic reception service by Ria at the frontdesk.

Dear Edward T., We greatly appreciate your detailed comments regarding your stay at the Mercure Hotel Sapporo. We are happy to hear that our front desk staff have made you feel welcomed and at ease during your stay with us. We will continue to improve our services so that our customers will be satisfied. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Good stay

Customer review rating 4.5/5

Craig Families - Confirmed reviews ALL

Overall experience satisfying. I have stayed here many times and always return.

We very much appreciate your comments regarding your stay at the Mercure Sapporo as always. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Great location and service. Excellent breakfast

Customer review rating 3.5/5

Jc Families - Confirmed reviews ALL

Everything was great with the only exception being the smell of smoke in one of the lifts and the gym. I realise you cater to heavy smoking Chinese guests. Hard one to solve

Dear JC, Thank you very much for choosing Mercure Sapporo from many hotels. On your comment, we are so disappointed to hear that your stay did not reach your expectations. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Once again, we thank you for your feedback and we apologize for the inconvenience caused during your stay. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 822 reviews 9.6/10 Location
  • 760 reviews 8.2/10 Room
  • 613 reviews 8.4/10 Service
  • 18 reviews 6.2/10 WiFi
  • 279 reviews 8.6/10 Breakfast
  • 264 reviews 6.9/10 Cleanliness
  • 208 reviews 5.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.