ibis Kassel Melsungen

Customer review rating (ALL Rating) 4.0/5 192 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Snacks and drinks served in the bistro 24 hours a day

  • 50 free parking spaces at the hotel

  • Free WIFI in all rooms and public areas

  • Only 0.6 miles (1 km) from highway A7

  • Cycling and hiking trails right next to the hotel

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Hotel location

ibis Kassel Melsungen

Am Buerstoss 2a
34212 MELSUNGEN
Germany

GPS:51.131545, 9.522808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  192 reviews

TripAdvisor Rating  3.5/5  346 reviews

surprisingly good

Customer review rating 4.5/5

W. Business - Confirmed reviews ALL

This was somehow an unexpected nice stay at this hotel. Although the hotel level is mean, the atmosphere and the service was gentle and very kind. I felt very well hosted during this stay. Room large and clean, parking area huge and easy access.breakfast is okay.

Dear Guest, thank you for taking the time to share your experience at our hotel. It's gratifying to hear that our service left a positive impression and that you appreciated the spaciousness and cleanliness of our rooms, as well as the convenience of our parking facilities. We're also delighted to know you found our breakfast selection satisfactory. We take note of your comment regarding the breakfast options and would like to mention that our hotel strives to cater to a variety of tastes, though we understand there is always room for improvement. Please rest assured that we are continuously working on enhancing our guest experience, and your feedback is invaluable in this process. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Dagmar Weigand, General Manager

Good transit hotel

Customer review rating 4.5/5

Philip Couples - Confirmed reviews ALL

Fully satisfactory for our needs as transit hotel. Close to the highway at the entrance to Melsungen town. The twin bed rooms are large with the usual good Ibis chain beds. Several entrances along the hotel so you can place your car close to your room. Satisfactory breakfast which ks served from 6.30 hrs. Take your time to visit the cozy city center with its half timbered houses.

Dear Philip, Thank you for taking the time to share your feedback. We're delighted to hear that our proximity to the highway and the charm of Melsungen's city center contributed positively to your transit stay. It's wonderful to know you found our twin bedrooms spacious and the Ibis beds comfortable. We also appreciate your recognition of our breakfast service, which we strive to make enjoyable for our guests. We take note of your feedback regarding the room placement in relation to parking, and we're glad it added convenience to your stay. As for the city center, its half-timbered houses indeed make for a lovely visit, and we're happy you had the opportunity to explore. We look forward to welcoming you back. Kind regards, Dagmar Weigand, General Manager

Super stay

Customer review rating 5.0/5

Jackie L. Couples - Confirmed reviews ALL

Fine Roms and very good breakfast

Dear Jackie, We appreciate receiving your opinion concerning your recent stay. We're delighted to hear you enjoyed our comfortable rooms and the quality of our breakfast offerings. It's always rewarding for our team to receive such positive feedback. We would like to apologize if you encountered any difficulties with the WiFi connection. Our goal is to provide a seamless experience, and we regret any inconvenience this may have caused. Rest assured, we appreciate your input and continuously strive to enhance all aspects of our service. We hope to welcome you again. All the best, Dagmar Weigand, General Manager

very bad

TripAdvisor rating 1.0/5

Ove H TripAdvisor review

My wife and I were very disappointed with this Hotel. The room did not smell clean as if smokers had been there before. In the evening and early morning outside in the parking area a group of people were hanging around making noice and smoking so that it was impossible to have a window open which was not very nice since this hotel does not have airconditioning. And internet was virtually nonexistent, 3mb down and 1mb up. Not at all what we are used to from Ibis Hotels who have all been wonderful up to now. Summing up, I cannot not recommend this hotel to anybody, but the town Melsungen its very pretty and nice to visit

Dear Guest, Thank you for taking the time to provide us with your review. We appreciate your kind words about the beautiful town of Melsungen and are glad you enjoyed your visit there. However, we are sorry to hear that your stay at our hotel did not meet your expectations. Our hotel is a 100% non-smoking property, and we take this policy very seriously. We will investigate the issue you mentioned regarding the smell in your room and take appropriate action to ensure this does not happen again. As for the noise outside, we apologize for any inconvenience it may have caused. Our hotel does not have air conditioning, but we do provide fans upon request to ensure a comfortable stay for our guests. We understand that a stable internet connection is important, and we apologize for the weak WiFi signal you experienced. We are continuously working to improve our services, and your feedback is valuable in helping us achieve that. We hope to welcome you back on future occasions. Best regards, Dagmar Weigand h7002-gm@accor.com +49 5661 739100, General Manager

Good for transit

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Close to the motorway and Melsungen. But the surrounding is not very charming

Dear Svend, Thank you for your review. We are glad to hear that you had a pleasant stay and found our hotel convenient for transit and appreciated its proximity to the motorway and Melsungen. We understand that the surrounding area may not be to everyone's taste, but we hope that our location served your needs well during your stay. We look forward to welcoming you back in the future. Best wishes, Dagmar Weigand h7… +4…, General Manager

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Other web-users rate our hotel

  • 120 reviews 9.1/10 Location
  • 254 reviews 4.6/10 Room
  • 187 reviews 8.4/10 Service
  • 19 reviews 2.5/10 WiFi
  • 152 reviews 8.3/10 Breakfast
  • 133 reviews 3/10 Cleanliness
  • 55 reviews 3.8/10 Vibe
  • 35 reviews 5.1/10 Food

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