Hotel - Novotel Dammam Business Park
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Novotel Hotel

Novotel Dammam Business Park hotel

Al Khobar Dammam Highway  P.O.Box 5138 Dammam 31422  Eastern Province 
31422 DAMMAM
SAUDI ARABIA

191 reviews
TripAdvisor Rating Based on 191 reviews
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Select your dates 375.00 SAR

Hotel Novotel Dammam Business Park

Mid-scale hotel for business or family trips

The Novotel Dammam Business Park is strategically located in the heart of a business hub, with convenient access to Al Khobar on the coast of the Arabian Gulf. This 4-star hotel is ideal for both business and leisure with its indoor heated pool, sauna and steam room. You are guaranteed a warm welcome and flawless service at Novotel.

The modern commercial hub of Dammam connects Saudi Arabia to the world via the King Abdul Aziz Sea Port, the largest on the Arabian Gulf, and King Fahd International Airport, a 30-minute drive from Novotel Dammam Business Park hotel.Thanks to the mix of ethnicities present in Dammam, the city's restaurants offer traditional local specialties as well as Lebanese, Syrian and Turkish delicacies. East Asian cuisines are also well-represented, from Indian and Pakistani foods, to Japanese dishes.

Hotel extras
  • Free WIFI
  • Indoor swimming pool
  • Private indoor parking
  • Spa and fitness facilities
  • 10 fully equipped meeting rooms
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Buffet Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Dammam Business Park

Al Khobar Dammam Highway
P.O.Box 5138 Dammam 31422
Eastern Province
31422
DAMMAM
SAUDI ARABIA

Tel: (+966)13/8458888
Fax: (+966)13/8143551

Check-in from 12h00
Check out up to 12h00
Access and transport
  • KING FAHAD AIRPORT At 35km / 21.75 miles
  • DAMMAM CITY CENTER At 5km / 3.11 miles
  • DAMMAM RAILWAY At 2km / 1.24 miles

GPS : 26.407222, 50.138055

Our rooms

  • Suite
    Suite
  • Standard Room
    Standard Room
  • Superior Room
    Superior Room
  • 159 rooms
  • 80 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

THE SQUARE Restaurant
Lunch 06:30 - 10:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 22:30 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SQUARE Type of cuisine: International


Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Find out more and book
CAFÉ LA MAUDE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ LA MAUDE


Lobby Bar: The hotel bar serves cool long drinks from 10 am to 24 pm, varying cocktail creations with iced coffees and chocotates and delicious snacks in a modern atmosphere- a beautiful place to work, relax or enjoy great conversation.

See all our restaurants and bars

Your meetings and events

Novotel Dammam Business Park Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 128 m2
  • Maximum capacity: 80
  • Maximum banquet capacity: 50

Our customer reviews for Novotel Dammam Business Park

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 191 reviews
diogenesb496 2016/11/08
« Excellent Service »

I forgot my Sony digital camera RX100 inside the vault upon check-out on November 4, 2016. I called the receptionist the next day and I was advised that the camera was held in reserve at the Lost and Found department for retrieval.

Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear diogenesb496: Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our service in regards to your lost & found camera. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

bhattsha 2016/02/17
« Not at All happy »

Novotel in Dammam is not following the Accor Novotel Standards, 1. No remote control of Air Conditioner and hence temp cant be controlled. 2. Food Quality detoriated. 3. No bathroom sleepers, bathrobe, shoe shine, dental kit, shaving kit, body lotion in the room. you have to ask then only they will provide which is quite insulting to the guests. 4. Tea they have shifted to only one variety of Lipton tea Bags from Twinings earl grey, english breakfast & green tea. 5. Plastic spoon in room for tea , which is not acceptable in novotel standard

Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear bhattsha, Greetings from Novotel Dammam, we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again. Regards,

v_thiagarajan_v 2015/05/18
« Very Good Value for money »

Nice, clean, well maintained hotel; value for money. Very good for business stay. The location is good and peaceful stay. A bit of vegetarian variety in food would be much appreciable. A comfortable stay otherwise.

Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear V_thiagar Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, Our chef will take into consideration your comment about increasing the vegetarian food choices. We look forward to welcoming you again at Novotel Dammam Regards Yousef Al Nahi

Yaser E 2015/03/08
« Good »

Nice hotels, new rooms , good food , prices are ok , stuff are good , only one mistake I informed that I will stay extra night during the check in but the front office forget and one night before the asked my to change the room for another one or to pay a very high rate ( double ) to stay in the same room for one extra night even I inforned then in advance no one told me from the beginning so I can chose that was very bad really

Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Yaser E, Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. At Novotel Dammam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and we look forward to welcoming you again in the near future. Sincerely Yousef Al Nahi

Zoubeir S 2014/11/23
« Very far from being up to usual NOVOTEL standards »

Room (supposed to be a suite): old dirty carpet with stains here and there, ripped sofa, socket not well fixed in the wall and a bit dangerous. Service: poor, not helpful, room still not cleaned at 6:00 pm (had to call twice the reception to get it tidy at last), my flannel taken away by the room service boy (I had to kick up a fuss to get it back). Food / Restaurant: very ordinary, poor choice, poor service Bar / lobby: chilly, A/C very high, bar service poor (had to call the waiter twice, at the end I left without ordering...). CONCLUSION: if you can, spend some more money and chose another hotel.

Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr. Zoubeir: Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Dammam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yousef Al Nahi

A G 2014/08/31
« Concerned »

Staff are very pleasant & helpful. Concern with dinner buffet food quality/safety at The Square restaurant. Breakfasts are generally good but I don't eat lunches or dinners at the buffet............. Showers have design problem with bathroom floor soaked due to leaking glass shower wall/doors of many rooms I have stayed in. Pool being built should be a welcome addition if well designed. AG

rrogcc302 2014/05/31
« Business Hotel Nightmare »

Wifi worst I've experienced - dropped connections constantly often every 30 seconds or so - only solved on day 3 by using a wired connection. In-room entertainment needed technician 8 times in 3 days. A/C very bad and requests for help ignored (no less than 4 times). Ironing board collapsed onto my feet when in use due to it being the cheapest and nastiest item I've ever seen. Hotel decieves to flatter - looks really nice but seems to be managed by staff who once read a hotel operators manual.

Dubai1981 2014/04/21
« Worst hotel i have stayed in for a long time »

Lucky i only had a one night stay at this hotel. The location was good for my meetings but the service was the worst i have experienced for a long time. The internet didn't work at all in any part of the hotel and the room was dirty . The staff seemed uninterested in the guests and made you feel like you were causing them problems being there.They also didn't know anything about the local area. The airport pick up driver drove at double the speed limit and weaved in and out of traffic. The hotel drivers also charge over the top prices and turn up late.

Samer A 2014/03/25
« nice trip »

nice trip and good surviece , room was good, hotel hall was very nice and the rooms was clean ,,,,,,, if i plan to visit the area later , sure i will think to be back to the hotel ,,,,,,,,,,,,,,,,,,,,

weldan077 2013/11/15
« I came to relax here, but I lived a nightmare »

It’s around 20-30 min from King Fahad Causeway and 30-40 min from King Fahad international airport. On arrival I found The entrance was very spacious and welcoming, my check-in was smooth, same was check-out; the staffs were well trained, knowing their work and very helpful. The room was nice well-furnished and spacious with nice sofas, desk, flat TV screen, fridge and comfortable bedding, the water, coffee and tea were complimentary. A part of all of that I was Very Disappointed with the services: • Major Disappointment. o From their website and from the brochure, they mentioned that they have a swimming pool; I did not see it anywhere. o Limited internet connectivity and there was No laptop wire for the internet; I had to ask for one. o Some spotlights were not working in the room. o Lots of empty spaces should have been equipped by furniture or paintings. o Some hangers are broken; I don’t know why they are still hanged. o The toilet was small compare to the size of the room, and the shaving mirror was too high; though I was not a short person. • Most Shocking o The cupboard door had fallen on me; I would have DIED that day. o I found Hair almost everywhere, in the fridge, on the tables and on the bed covering; that was DISGUSTING. o The soap, the shower gel and the shampoo didn’t have the Novatel LOG; I don’t know what brand they were. o The gym was small yet well-equipped - it was basically a room converted to a gym - , with no water cooler or bottled water, yet there was an empty fridge! ; So if I die of dehydration WHO CARES. I addressed the manager through the front desk, but my attempt result with no respond. I came to relax here, but I lived a nightmare, not recommended if you are looking quality- time.

PPAR910 2013/09/16
« Evaluation by Pankaj Redkar, An Indian Marine Engineer »

Best Value for money.Rooms are designed by perfect architectural view.Furniture is placed at proper place.No error can be defined.Courteuos & warmhearted staff.Decor & Lighting is appropriate for all moods of travelller,opting for this range of hotel.Food is also catering for all tastes of globe.The overall design & decor sees the perfect balance between western & arabian & bit of oriental culture. Ideally located.closeer to Airport.

MOFEEDBHR 2013/08/20
« Good Place »

I have spent two night in the hotel and it is good place for stay. The only thing that I am not comfortable with was the sound of ear conditioning in the room which was very noisy and the place where is in industry area make it not attractive to open the windows to smell a fresh area .

tkubaisi110 2013/07/12
« Better service »

The hotel location was the best element for the selection, the service was not up to the normal, on arrival the reception was slow, not responsive and not as friendly as should be. Expected a much better service.

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