ibis Abu Dhabi Gate 3 stars

Customer review rating (ALL Rating) 4.2/5 1,325 reviews

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ibis Abu Dhabi Gate - Image 1
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222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.396112, 54.51755

Telephone
Fax +971 2 509 0990

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,325 reviews

TripAdvisor Rating  4.5/5  1,315 reviews

Certificate of excellence 2023

Ibis hotel gate abu dhabi

TripAdvisor rating 5.0/5

Adam K TripAdvisor review

Thats to Soufian and Irushi in reception for there approachable processes that needed in reception as well as mr. philips nightshirt duty they were helpful ready and really all time ready to assist the guest thank u guys—————————————————

Dear valued guest, Thank you for taking the time to share your positive experience at Ibis Hotel Gate Abu Dhabi. We are delighted to hear that our reception team, Soufian and Irushi, as well as Mr. Philips, were able to assist you and make your stay a memorable one. We will be sure to pass on your kind words to them. We hope to welcome you back again soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Good stay and we'll located

Customer review rating 5.0/5

Shreya Families - Confirmed reviews ALL

It was great .

Dear Shreya, We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Average experience

TripAdvisor rating 3.0/5

Climber38878642879 TripAdvisor review

Location is out of the city...............service is average............employees are not much bothered to welcome you it seems they are not interested to talk to any of their guest....Rooms are too small and congested & even does not match what they are advertising on their website.

Dear valued guest, Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations. We appreciate your comments and will use them to improve our services and amenities. We strive to create a welcoming and accommodating environments for all of our guests, and it is disheartening to hear that you did not feel that way during your stay. We will address your concerns with our team to ensure that improvements are made. Thank you for bringing this to our attention. Sincerely, Sushanth Nambiar, Cluster General Manager

Very good stay

Customer review rating 5.0/5

Dedi Solo - Confirmed reviews ALL

All staff soo honestly,room very cleaning,all of part very good

Dear Dedi, We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Satisfied but receptionist could use a proper training

Customer review rating 3.5/5

Paula Friends - Confirmed reviews ALL

I'm satisfied with my stay, rooms are clean, the whole place was nice and food was amazing, just one thing if I can mention wasn't right but i belive is easy to fix. I mean the proper training for the guys in reception, was a bit messy and they didn't know the answers for the questions been asked, as well when I was trying to get an extra day, after pay and sign to making sure everything was okay, me and my friend was still bother with phone calls from reception to sign or pay something, similar things when we was checking in, our stay wasn't paid on time which was a problem from the hotel side but the finicial manager wasn't in that day so it takes 3h to came to any conclusion and got a key to the room. Not sure if there is a lack if communication or something else but is not so good to leave a guests waiting 3h in the reception to resolve this kinda problems. Other then that our stay was pleasant.

Dear Paula, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay overall and found the rooms, facilities, and food to be to your satisfaction. We apologize for any inconvenience you may have experienced. In the case of delayed payment from booking agencies, our hotel policy requires a security deposit to be made before check-in. Rest assured that we take your comments seriously and will address this issue promptly to ensure that our team is properly trained and able to provide excellent service to our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless and enjoyable experience in the future. Thank you for choosing to stay with us. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 706 reviews 8/10 Location
  • 1,804 reviews 7.7/10 Room
  • 2,835 reviews 9.1/10 Service
  • 43 reviews 5.1/10 WiFi
  • 1,028 reviews 9.1/10 Cleanliness
  • 485 reviews 9/10 Breakfast
  • 314 reviews 7.1/10 Amenities
  • 167 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.