Hotel - Mercure Resort Hunter Valley Gardens
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Mercure Hotel

Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road 
2320 POKOLBIN
AUSTRALIA

785 reviews
TripAdvisor Rating Based on 785 reviews
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Select your dates 199.00 AUD

Mercure Resort Hunter Valley Gardens

Mid-scale hotel for business trips or leisure

Mercure Resort Hunter Valley Gardens is a premium 4.5 star property boasting the prime Hunter Valley central location. Walk to Hunter Valley Gardens, 5 cellar doors, restaurants, cafes and shops all from the convenience of your hotel room. The Resort features elements bar & dining, 72 well appointed rooms, a pool, sauna, spa, tennis courts and function space for conference and weddings. Take a break in the Hunter Valley to enjoy fine food and wine with Mercure Resort Hunter Valley Gardens.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 9 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Hotel - Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320
POKOLBIN
AUSTRALIA

Tel: (+61)2/49982000
Fax: (+61)2/49987710

Check-in from 14h00
Check out up to 10h00
Access and transport
  • NEWCASTLE At 63km / 39.15 miles

GPS : -32.772691, 151.300447

Our rooms

72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath

  • Studio 2 Double Beds
    Studio 2 Double Beds

    Studio Room with 2 double beds opening to balcony or private courtyard and ensuite with shower and faciltiies

  • Deluxe 1 King Bed and Spa
    Deluxe 1 King Bed and Spa

    Deluxe King room with 1 king bed opening to a private courtyard and ensuite with spa bath and separate shower and facilties

  • Studio 1 King Bed
    Studio 1 King Bed

    Studio Room with 1 king bed (some with double sofa bed) opening to balcony or private courtyard and ensuite with shower and facilities

  • Superior 1 King Bed
    Superior 1 King Bed

    Superior King room with 1 king bed opening to a private courtyard and ensuite with deep sunken bath below a glass atrium ceiling and separate shower and facilties

  • 72 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

ELEMENTS BAR & DINING Restaurant
Photo non contractuelle / Strictly non binding
Lunch 00:00 - 04:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 05:30 - 10:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ELEMENTS BAR & DINING Type of cuisine: French


The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Find out more and book
LODGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LODGE BAR

See all our restaurants and bars

Your meetings and events

Mercure Resort Hunter Valley Gardens Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 264 m2
  • Maximum capacity: 350
  • Maximum banquet capacity: 170

Our customer reviews for Mercure Resort Hunter Valley Gardens

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 785 reviews

deservepampering 2016/08/04
« Good location »

Well placed in the Hunter not sure if price of reflects quality bulbs out to n lamps dark for ladies and make up curtains not on track early sun beds and pillows very firm paint chipped but very clean staff very friendly good choice breakfast but tables not cleared self serve breakfast but lids missing on some items so ie bacon cold

Suzz72 2015/07/29
« My home away from home amongst the vines »

I absolutely love staying at the Mercure Hunter Valley Gardens. It's position is definitely one of the reasons. My partner and I go there each year for our anniversary and as it is only the two of us (and we both love wine), it is great to be able to walk to two of our favorite wineries - Tempus Two and McGuigans

MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Dear Suzz72, We do love to hear from our return guests!! Thank you for taking the time to write a review on Trip Advisor. We love that you return to our property and we are so glad you are able to enjoy the surrounds - have you used our walking winery tour? It is a little something we have come up with incorporating the wineries within walking distance (McGuigans, Brokenwood, Small Wine Makers Centre and Tempus Two and Meerea Park)which includes discounts at the winery for our guests. We do look forward to welcoming you at your next stay. Kind regrads, Lauren J Operations Mercure Resort HVG

84Carla 2015/07/23
« Great location »

Loved that it is walking distance to some of my favourite wineries, plus the on site village means you can walk to get your choice of breaky instead of the hotel standard... Having said that, the hotel restaurant dinner was AMAZING! You do need a reservation though. A group of friends booking the rooms near the pool would be awesome summer fun I reckon!

chelle1608 2015/07/22
« Best in every way »

This is a great hotel. The location in the Hunter Valley is the best there is. The staff are friendly and helpful, the rooms comfortable and clean and the food is always great. Definitely one of the best hotels I have stayed in.

joe90186574 2015/07/12
« Breakfast not the best ! »

Overall a good stay, however the breakfast was poor especially considering the cost of 32 per peep. it was unimaginative, cold and poorly presented. However rooms were well presented. cleanliness not great, food crumbs left lying on chair and floor had not been vacuumed for a while behind furniture.

MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

thank you for sharing your experience with us on our TA feed. I was disappointed to here your Housekeeping feedback it is certainly something we pride ourselves on normally so this is very unusual. Thank you for mentioning it. Regarding our Breakfast, I have given this a try myself and have added a few more interesting elements to the buffet based on your feedback, however I was disappointed it was cold. That certainly is not normally the case or acceptable. I do also encourage you to book your breakfast with your package it does save you when it's all inclusive. Thank you again. Lauren Johns Operations Manager

k L 2015/05/24
« Not what I expected from a Mercure »

The hotel is ideally located in the Hunter Valley. It makes an aged impression. Someone from the Management should walk through the place with open eyes. Our room was on the top floor and directly accessible. It is autumn, and of course there are leaves on the ground. But in the four days of tour stay the stair was obviously not clean. In front to each room door is a lamp, but not all were in operation. Our room had a balcony, but I would not want to sit there. Cobwebs everywhere and the tabletop was cracked. The bathroom was poorly lit, in the shower was no light. The tile in front of the fridge were bailed out and the carpet has seen better years. Wi-Fi for a fee in my opinion is ridiculous today. At all Mercure where I have been (Italy) Wireless internet is free. But the worst sight was the tennis court. There are two spaces right next to the road and one of them is in an indescribable state. When booking a Mercurehotel I imagine something else.

MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Dear kL, Thank you for taking the time to review us online. Thank you for contacting our hotel directly on reservations@mercurehuntervalley.com.au. As i mentioned we have recently been effected by a superstorm where we are waiting on insurance assistance to assist with fixing a few things at the hotel including the tennis court fence. We do also have complimentary wi-fi in our hotel reception and library area. Kind regards, Lauren J Operations Mercure HVG

2015/05/20
« Comfortable and country feel »

Great bathroom facilities. Clean and tidy and very country feel, as expected considering the location. The bed wasn't very comfortable compared to other hotels. Didn't use the services around the premises so can't comment on those except went to have dinner at the restaurant but the menu didn't appeal to us.

MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Thank you for your review! We do hope you will be able to join us again in the future. We will also look at replacing the bed if you would like to contact the hotel directly at reservations@mercurehuntervalley.com.au to let us know your room number. Thank you again. Lauren J Operations Mercure Hunter Valley

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