Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,475 reviews

Novotel Kolkata - Hotel & Residences - Image 1
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Description

Hotel extras

  • 293 Rooms & Suites, and 47 Residence Apartments, with 5 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa and bus lounge

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,475 reviews

TripAdvisor Rating  4.5/5  2,679 reviews

Certificate of excellence 2023

The front desk ladies are very well efficient and helpful specially Ankita and Amandip always smiling faces and genuine

TripAdvisor rating 5.0/5

Bhutia Dawa S Families - TripAdvisor review

It’s always best place to stay and enjoy the hospitality and care with wonderful services offered by the hotel best locations and very convenient to go around for shopping and enjoying the local food and culture of the city which is just amazing

Memorable stay

TripAdvisor rating 5.0/5

SandipR134 TripAdvisor review

The booked date was our tenth marriage anniversary. This auspicious incident was coupled with an immensely pleasing hospitality and efforts of Pinky Ghosh in the booking desk. She decked and spiced our precious moments that will turn into cherish able memories.

Got some serious cooling issues

Customer review rating 0.5/5

Samriddha S. Couples - Confirmed reviews ALL

Have been to Novotel for numerous times now for office meet ups, dates and all that. But this has been the first stay of mine at Novotel and it was sheer disappointment. Be it the air conditioning for which we complained the entire day and even got a technician visited us twice but unfortunately it couldn't be fixed and they kept on saying it's fine. However it was an awful stay.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your overall experience not meeting your expectations in certain areas. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Arjun Kaggallu General Manager

Extremely Good

Customer review rating 5.0/5

Tarun S. Solo - Confirmed reviews ALL

Very Good Hotel , Good and big rooms , amazing view from windows, Very good Breakfast and dinner.

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Okay

Customer review rating 3.5/5

Santosh K. Business - Confirmed reviews ALL

Okay

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. However, we have noted your remarks on maintenance part which is well noted and will be taken care at the earliest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

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Other web-users rate our hotel

  • 819 reviews 9.6/10 Location
  • 2,766 reviews 8.9/10 Room
  • 7,881 reviews 9.3/10 Service
  • 59 reviews 8.5/10 WiFi
  • 3,403 reviews 8.9/10 Food
  • 1,541 reviews 9.7/10 Vibe
  • 1,142 reviews 8.7/10 Cleanliness
  • 868 reviews 8.7/10 Breakfast

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ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 4.0/5 (492 reviews)

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