Hotel - Mercure Niteroi Orizzonte Hotel
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Mercure Hotel

Mercure Niteroi Orizzonte Hotel

Rua Engenheiro Velasco 321  Gragoata 
24.210-375 NITEROI
BRAZIL

602 reviews
TripAdvisor Rating Based on 602 reviews
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Select your dates 319.00 BRL

Mercure Niteroi Orizzonte Hotel

Mid-scale hotel for business trips or leisure

The Mercure Niterói Orizzonte hotel is in Gragoatá, a prime location in Niterói, looking over the Bay of Guanabara, with a superb view of Sugar Loaf Mountain and the statue of Christ the Redeemer. Close to Rio Niterói Bridge, it is 219 yards, 200 meters,from the Museum of Contemporary Art, MAC, and is within easy reach of the famous Icarai beach, the city center and the best bars and restaurants in Niterói.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • Suite Room with a double bed and sofa bed
    Suite Room with a double bed and sofa bed

    Room measuring 1055 sq. ft. (98 m²) with 2 integrated spaces, hallway, bedroom and kitchen, 1 double bed, sofa bed, closet, separate balconies, cable TV, telephone and microwave.

  • Classic Room with 1 double bed and sofa
    Classic Room with 1 double bed and sofa

    474 sq. ft., 44 m2, apartment with integrated spaces, bedroom and kitchen, with one double bed, sofa, wardrobe, balcony, cable TV, telephone and microwave.

  • Classic Room with twin beds and sofa bed.
    Classic Room with twin beds and sofa bed.

    Apartment measuring 517 sq. ft. (48 m²) with integrated spaces, bedroom and kitchen, twin beds, sofa bed, closet, balcony, cable TV, telephone and microwave.

  • Standard Room with 1 double bed and sofa bed.
    Standard Room with 1 double bed and sofa bed.

    Apartment measuring 538 sq. ft. (50 m²) with integrated spaces, bedroom and kitchen, 1 double bed, sofa bed, closet, balcony, cable TV, telephone and microwave.

  • Superior Room with 1 double bed and sofa bed.
    Superior Room with 1 double bed and sofa bed.

    861-sq. ft. (80 m²) apartment with integrated spaces, hallway, bedroom and kitchen, one double bed, sofa, wardrobe, separate balconies, cable TV, telephone and microwave.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • Microwave in room
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANTE SAPORE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 06:30 - 12:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 12:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANTE SAPORE Type of cuisine: International


Restaurant Sapore offers delicious cuisine, created by our chef with the best Brazilian produce. The restaurant is open for breakfast, lunch and dinner. 24 hours room service is available.

Find out more and book
BAR DA PISCINA Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR DA PISCINA

See all our restaurants and bars

Your meetings and events

Mercure Niteroi Orizzonte Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 255 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 250

Our customer reviews for Mercure Niteroi Orizzonte Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 602 reviews

Patofu 2015/01/14
« Not great, overpriced, but best option in Niterói. »

Best value among other overpriced hotels in Niteroi, Orizzonte has large rooms, with a nice swimming pool with a great view. Outdated wall air conditioners guarantee a lot of noise in the room. Service is average, being hard to get any extra cooking items. Breakfast is not included and is overpriced.

Mercure N, Gerente de recepção at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, Dear Claudia Santos Ferreira: Thank you for sharing your experience about your stay at Mercure Niteroi. We will share your comments with our team. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to better serve you in the near future. Best Regards, Luana do Valle - Reception Manager

Daniele A 2014/10/22
« Great experience!! »

The hotel is just beautiful with a great view to Rio. The hotel staff is very kind, dinner and breakfast were very good. The swimming pool area is pleasant and so is the sauna/spa area. Free wifi and parking available.

Mercure N, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Daniele, Thank you for your review, it´s very important for us to receive our guest´s feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope to be always your choice here in Niteroi! Sincerely, Alejandro Irazábal Avila General Manager Mercure Niterói Orizzonte

André F 2014/08/02
« Nice view and service; bad conservation »

Mercure Niteroi has a very beautiful and inspiring view of Guanabara Bay, Sugar Loaf and Christ Redeemer. The service is cool and the crew is very competent. The problem is the room's conservation. At room: doors cracked and dirty walls were disgusting. This beautiful hotel really needs to conserve better the bedrooms

MercureNiteroi, Gerente de recepção at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Niteroi Orizzonte. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Luana do Valle - Reception Manager

Paul G 2014/07/29
« Beautiful views.. »

The Mercure Niteroi is a nice hotel located just on the waterside with beautiful views over Guarnabara Bay towards Rio centro, Pão do Açucar, and the Christo Redentor. Whilst the hotel is starting to look a little tired, the staff were all very friendly.

MercureNiteroi, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Paul, Thank you for taking the time to tell us about your experience at the Mercure Niteroi Orizzonte, it is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope to be your choice for every visit to Niteroi. Sincerely, Alejandro Irazábal Avila General Manager Mercure Niterói Orizzonte

Shahram F 2014/06/23
« Helpful Staff »

We booked this hotel for three nights during our stay in Rio for the world cup 2014 as we could not find any hotel in Copacabana neighborhood. It was a descent hotel close to Niteroi city center and you can get to city either by taxi or ferry. Ferry leaves every half an hour. So we saved a lot on room charge compare to the same service if we wanted to get a hotel in Rio. The hotel is a little bit old but functional. Breakfast is good. Reception staff are very helpful and they can speak English very well.

MercureNiteroi, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Shahram, Thank you for taking the time to tell us about your experience at the Mercure Niteroi Orizzonte, I am glad that your experience met your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you shared your review, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Alejandro Irazábal Avila General Manager Mercure Niterói Orizzonte

Isabella R 2014/05/01
« very good »

The hotel is very good. In the pool área there is a beautiful view of Guanabara`s bay, with na excelente área to drink and chat with friends and family. The rooms are very good too, beds are very comfortable, the cleanliness is also good, items from mini bar are good but nothing spetacular. The hotel staff is very polite and helpful, specially the recepcionist Ana Nascimento, she`s very nice and polite.. The hotel is very quiet, which we think is great.The breakfast is very tasty and is served in a very cozy área in the restaurant. Despite being in a more remote area of the city center, we had no trouble because all the time you can ask reception to call taxis.

MercureNiteroi, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, It´s a pleasure receive your positive feedback! I will share your comments with our team! Hope receive you again on your Hotel. Best regards, Alejandro Avila - General Manager

Luizgold 2014/04/24
« Very Good »

The Hotel offers a good range of facilities and the employees are completely efficient. I loved my stay in a room with an incredible view but the building needs some small repairs to be perfect! I totally recommend it!

MercureNiteroi, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Niteroi Orizzonte. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Avila - General Manager

Rodrigo C 2014/04/14
« Good hotel »

It is a good hotel and good reception The unique thing that I dont like is that gym is not working The food in restaurant is good also The price is not so high but can do better more cheaper it will be beetter

MercureNiteroi, Gerente geral at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Niteroi Orizzonte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Avila - General Manager

Rodrigo G 2013/10/17
« Amazing location, great rooms, terrible service! »

The hotel's location is really amazing, the rooms are good, but the tv´s weren´t working. But the real let down was the service, which is TERRIBLE! It felt like we even weren´t at a Mercure/Accor Hotel! Summary of the stay: Great hotel localtion and view, many brides taking photos Good rooms, comfortable and big TVs not working Microwave had to be improvised by the hotel staff Hotel staff didn´t recgonize the stay was already fully paid, really embarassed me and even with the receipt they tried to fool me! That was the worst experience i´ve ever had in any hotel in my whole life.

MercureNiteroi, Gerente de recepção at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, Dear Jeannine Krischke: Thank you for taking the time to tell us about your experience at the Mercure Niteroi Orizzonte. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luana do Valle Reception Manager

Rogerio A 2013/08/07
« Good, but could be lcheaper »

It is mainly for business, therefore, during a Friday, it could be less expensive. The rooms are nice and clean, however the location is at the top of a hill difficulting for those who goes by foot. This time the breakfast was improved in relation to the first time, as well as the checkout was quicker.

MercureNiteroi, Gerente at Mercure Niteroi Orizzonte, responded to this review

Dear Guest, Thank you to left your message of your stay with us. Your comments are very important to improve our service. We hope receive you again. Best Regards,

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