Hotel - ibis Merida
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Ibis Hotel Hotel

ibis Merida Hotel

Calle 58 A 495  Colonia Centro 
97000  MERIDA
MEXICO

503 reviews
TripAdvisor Rating Based on 503 reviews
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From 732.86 MXN Non member rate
From 696.22 MXN Member's rate Members’ Rate, join while you book
5.00P
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Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 120 family rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Merida

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 503 reviews

jaspblue 2016/02/15
« Almost Perfect Basic Comfort »

We like Ibis Merida for the price, the comfortable beds, the plentiful hot water and good shower pressure, and the conveniently well-designed rooms. We've staying many times. One complaint I have this time, however, is the lack of a bathmat. On our arrival, we found a soaking wet towel in the shower presumably to keep water from seeping onto the bathroom floor. Stepping out of the shower onto a bar tile floor is not safe or pleasant. I went and bought a small towel from the local Wal-mart myself to deal with this slippery problem. Another thing missing in my view is a second pillow for the second person. How do 2 people share 3 pillows? We like the buffet breakfast, especially the addition of the coffee machine, for cappuccinos. It would be healthy to have more drink choices than sodas at the bar. Sugary sodas are contributing to poor health in Mexico.

GerenteG_13, General Manager at Hotel Ibis Merida, responded to this review

Dear Customer, Thank you very much for having taken the time to tell us about your experience at the Ibis Merida. Sorry that your experience has not matched their expectations and so let me offer my sincere apologies. Ibis work to deliver a superior experience to every customer. So your feedback is very important to us. We assure you that we are taking all necessary measures for the solution of the problem and prevent it from recurring in the future. We are grateful for sharing their views with us and we hope that in the near future, will give us the opportunity to serve you better. Sincerely, Thierry Pouzargues

crandieberry 2015/06/20
« Clean, good location, basic, good breakfast at sofitel chain »

It is good, I am not going to rave about it. It is absolutely basic, we like to stay at sofitel hotels and this was the only one in the town so we knew that it wouldn't be luxurious or anything but just a basic clean place for sleeping before going to the pyramids, etc. Recommend it. The hotel is in a good location, internet was good, breakfast was good, bed was a little hard and the rooms are tinny but we were there to sleep not to lounge or hang out.

GerenteG_13, General Manager at Hotel Ibis Merida, responded to this review

Dear Clients, Thank you so much for your comments . We are looking forward to see you again . Best regards Thierry Pouzargues

villamca 2014/09/06
« Good Place to Stay »

Perfect for the US Consulate Interview. Best place for the money that you can get around the area. You can be sure of having cover the basics: service, cleanliness, sleep quality (good AC). In summary: Very Good Value for your money.

B B 2014/03/16
« Great Accommodation in Merida »

My trip to Merida was totally enhanced by staying at the Ibis Merida due to the quality of the accommodation, the great access to the metro bus system, Chedria super store, ease of walking into the downtown and back on a shady side of 60 Ave depending on the time of day and the super help by people at reception in facilitating tours and of course, the Ibis breakfast which propelled me into my day and kept me going for hours.

Tiger810 2014/01/02
« Good Property/Breakfast »

Good property and breakfast and close to a major street. Four stars for this. Unsatisfied: front desk used a lower rate to calculate my Accor voucher and asked me to pay the rest with peso when I checked in, but the voucher value was shown with higher rate in the statement and front desk did not return the pesos I paid more, i.e. I paid more money than it should be.

GerenteG_13, Gerente at Hotel Ibis Merida, responded to this review

Estimado cliente, Mucho le agradecemos los comentarios referentes a su estadía en el Ibis Merida. Siempre es muy placentero recibir un feedback favorable. Voy a compartir sus observaciones con nuestro equipo. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Thierry Pouzargues

avidtrvlr2000 2013/10/21
« value for money »

recently stayed here for 4 days. it's near monumento de la bandera and is well connected by the collectivos plying in the city. staff speak fluent english and were polite and helpful. i had a pleasant stay

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