Mercure Pontianak City Center 4 stars

Customer review rating (ALL Rating) 4.8/5 968 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

Our accommodation(s)

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Hotel location

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.055007, 109.348544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  968 reviews

TripAdvisor Rating  4.5/5  1,549 reviews

Nice

Customer review rating 4.0/5

Agus Business - Confirmed reviews ALL

Ok

Dear Agus Wijaya , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

nice stay, good environment

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

not bad so far, breakfast was fine, hope for more flavor and experience (more variety, but good enough to put local menus from pontianak). everything is clean enough and the bed was okay. sadly the gym is way too far located.

Dear Kalvin Halim , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Located is in the center on the city … the staff is nice serve … it’s the best in Pontianak

Customer review rating 4.5/5

Deri R. Business - Confirmed reviews ALL

Good serve while chech in and check out, godd food and wll serve in breakfast, the room is quite clean … but please more space for parking area.

Dear Mr. Deri Ridhanif , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

good stay

Customer review rating 4.5/5

R R. Business - Confirmed reviews ALL

it was a great stay. my first time coming to pontianak. the hotel was located in a good spot. close to anywhere. room is big spacious and clean feedback: - room is not really soundproof - no charger socket near bed

Dear Rumaisa R. , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good experience

Customer review rating 4.0/5

Rizfie Business - Confirmed reviews ALL

I alway like to try local food, and i foud it here. Its a great way to reduce plastic waste at hotel for not serve mineral water botle. And replace with water dispenser in alley. It would be better to put 2 or more water dispenser in each alley Thanks

Dear Muh. Dala Rizfie , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 129 reviews 8.8/10 Location
  • 616 reviews 8.6/10 Room
  • 1,082 reviews 9.2/10 Service
  • 18 reviews 7.9/10 WiFi
  • 591 reviews 9.1/10 Food
  • 362 reviews 9/10 Cleanliness
  • 278 reviews 9/10 Breakfast
  • 259 reviews 9.1/10 Amenities

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ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 (697 reviews)

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