ibis budget Verdun 2 stars

Customer review rating (ALL Rating) 3.8/5 608 reviews

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Rue Jean Norton-Cru, ZAC Sud Actipôle, 55100 VERDUN, France

Description

Our accommodation(s)

Hotel location

ibis budget Verdun

Rue Jean Norton-Cru, ZAC Sud Actipôle
55100 VERDUN
France

GPS:49.147819, 5.409608

Telephone
Fax +33 3 29 80 18 59

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  608 reviews

TripAdvisor Rating  3.5/5  615 reviews

First Visit

Customer review rating 3.5/5

Prendetgady P. Business - Confirmed reviews ALL

Clean room Air Conditioning not working breakfast was a little poor but enough for our short stay.

Dust Mites

Customer review rating 0.5/5

Joe S. Families - Confirmed reviews ALL

The room had a lot of dust everywhere, especially the crevasses on the bunk bed. My daughter and I have dust allergies. My daughter has severe dust allergies (including dust mites) and she was unable to sleep. Now she is sick. She has a runny nose, headache, cough, sore throat, and she does not want to go to Disney Paris. We have been planning the Disney trip for 1 year.

Dear FAREED S., Thank you for taking the time to tell us about your experience at the ibis budget Verdun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margot.

Good stay

Customer review rating 3.5/5

Bgs Families - Confirmed reviews ALL

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Dear Customer, Thank you for taking the time to leave us a review following your visit to our IBIS BUDGET VERDUN establishment. We are delighted to see that the services and services we offer made your stay pleasant. We hope to be able to welcome you again during your next visit to Verdun. Sincerely Sabrina

I'm awaiting refund for my room, air conditioning wasn't working, staff are very rude and do not care

TripAdvisor rating 1.0/5

Bev C TripAdvisor review

I'm pregnant, Room 127 the air conditioning was not working, it was 32 degrees outside and the room was boiling as at the front of hotel. I set it on 15 degrees on cool and after 3 hours it was still nearly 26 degrees! I complained to reception to move rooms, but was told the hotel was full and there was no spare rooms. The lady on reception was rude and said she could not check the air conditioning in my room (which I had paid for in booking and needed it) She told me to message Celine the director which I did, the message I got back from her was next time you stay at Verdun budget you will receive a commercial gesture? Well, I'm not planning on coming back, i would like some compensation back for this room ASAP.. I have asked for this but my message on booking.com has been ignored. I had to sleep in my friends room as air conditioning was working in theirs. Absolutely disgusting way to treat customers. I am still awaiting a refund!!!!!!

Well located, very clean

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good value

Dear PAM M., We very much appreciate your comments regarding your stay at the ibis budget Verdun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 193 reviews 8.3/10 Location
  • 544 reviews 4.7/10 Room
  • 391 reviews 5.9/10 Service
  • 12 reviews 7.4/10 WiFi
  • 252 reviews 5.5/10 Cleanliness
  • 243 reviews 4.5/10 Breakfast
  • 47 reviews 2.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.