Hotel addressPrinces Parade
CT21 6AE HYTHE
How to reach the hotelGPS :N 51° 4' 5.74'' E 1° 5' 45.19''
Contact the hotel
- Tel. (+44)01303/267441
- Fax. (+44)01303/264610
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Mercure Hythe Imperial Hotel & Spa - hotel reviews in Hythe
Hotel code: 6862
Accorhotels.com customer reviews in partnership with TripAdvisor
"Old fashioned quality"
8th September 2013, Harry G, Muscat, Oman
Hotel is in a magnificent location. Staff are very friendly. Spa facilities very good. Rooms a bit old fashioned. E.g. diameter of the TV set insufficient to comfortably watch TV in bed.Otherwise very happy with what we recieved . P.S. we did not take breakfast or other meals in the hotel. Hence no verdict on this aspect.
"Great location, but not much else...."
6th September 2013, UK_Farley_UK, High Wycombe, United Kingdom
The hotel is right on the seafront, so it has a fantastic location plus use of the pool and gym is handy........but that's about it. The decor is looking very very tired, the food I had was pretty bad (leading me to feel very ill during my business meeting the next day and through the night!), the TV and trouser press in my room didn't work, and the people reception were meant to send to fix it never showed. As well as that, the shower was terrible, with a trickle of water coming out.I want to recommend it, but I really can't - I certainly wouldn't book here again!
"Return to Hythe"
4th September 2013, BozeatTraveller, Northampton England
A useful stopover if using the Channel Tunnel - ask for directions for the shortcut route.Staff are welcoming; food is good and great views of the sea from the bedroom. But room decor is tired and desparately needs renovation.
11th August 2013, Alexandra229, Canterbury, United Kingdom
Love the Hythe Imperial. But it is looking tired for it's age. Worn carpets, very soft mattresses that I could not sleep. the hotel needs an update. Last year my room was much the name, the fan didn't work in the room, I complained, but nothing was done.
22nd July 2013, PaulineHarpenden, Harpenden
We stayed for one night, the room had superb views of the sea and coastline over the golf course. Room was cool and sitting area very pleasant. We were warned that there was a large coach party in , so the service was a little slow ( but we had been warned) Food very good if a little pricey. Staff all very pleasant
"Superb location for a relaxing getaway"
11th July 2013, MCTERM, Stevenage, United Kingdom
Went there for the weekend. Timed it perfect with the summer sun heat wave we are having at the mo. The reviews I've read said the hotel was tired and out dated..i think it makes the place..it suits the building that way. yes it could do with some paint here and there..I'm sure they will be redecorating soon as all the Mecure's seem to be one by one. The food was superb. i recommend the fillet steak. Drinks proportionately priced as hotels go. The spa was great and the sea view just perfect. I recommend a visit here when you feel like getting away from it all..and if your a golfer..its got an awesome course right next door.
"A little disappointing"
13th February 2013, Janoz1950, Maidstone, United Kingdom
This was third stay to celebrate my husband's birthday, but sadly we have decided it will be the last. Room was very average and really in need of upgrading, floor tiles all cracked in bathroom, cheap fittings including thin plastic toilet seat. Towels were nice and white and fluffy. Room was large but really lacking any style, although beautiful sea view (paid extra for). Comfortable bed but ridiculously flat pillows, wonder where they find such things! Just avoided injury in bed as the headboard was not attached, just propped on small piece of wooden beading! When reported staff not very interested. Good breakfast.View management response »
Management responseThank you very much for taking the time to write a review, I can assure you that we have taken your comments very seriously. I am very disappointed to hear that your stay did not meet your expectations – Please accept my sincerest apologies for this. I can assure you that your comments regarding the headboard were treated with the utmost respect by our staff and the matter has now been fixed. Kind Regards, Fran Ruano, General Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.