ibis Styles Macon Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 557 reviews

ibis Styles Macon Centre - Image 1
ibis Styles Macon Centre - Image 2
ibis Styles Macon Centre - Image 3
ibis Styles Macon Centre - Image 4

Description

Hotel extras

  • Right in the downtown area, everything in walking distance!

  • Breakfast included and Family Room with loan of cot (on request)

  • Parking with 2 EV charging stations available (booking required)

  • Outdoor pool with view of the garden

  • Near Mâconnais and Beaujolais vineyards, Touroparc and Hameau du Vin

Our accommodation(s)

Hotel location

ibis Styles Macon Centre

91 rue Victor Hugo
71000 MACON
France

GPS:46.303623, 4.82718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

A relaxing break or an enjoyable working experience throughout the day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  557 reviews

TripAdvisor Rating  3.5/5  712 reviews

Central location, great value.

Customer review rating 5.0/5

A. A. Families - Confirmed reviews ALL

Warm welcome by the staff, copious and quality breakfast, room was brand new and clean, affordable parking, great choice of coffee and tea.

Thank you very much A. for taking the time to share your experience with us at the Ibis Styles Mâcon Centre! Providing a warm welcome, a quality breakfast and clean, brand new rooms are our main priorities, and it's fantastic to know that we meet your expectations. We're glad you enjoyed our affordable parking options and great selection of coffee and tea. It's feedback like yours that motivates our team to continue providing exceptional service. We look forward to welcoming you again in the future. Thank you again for choosing us and for your positive review. Cordialement Benoît Dupin - Directeur

Well located hotel with parking possibility.

Customer review rating 3.5/5

Vania Couples - Confirmed reviews ALL

We have had a nice reception. The hotel is good but the room is very small. We had to use the stairs because the elevator didn’t reach the room level.

Thank you for taking the time to share your feedback with Ibis Styles Mâcon Centre. We are pleased to hear that you found our hotel's location convenient and that you had a pleasant reception experience. However, we apologize for any inconvenience you experienced due to the size of the room and the issue with the elevator not reaching your room level. We understand that room size and accessibility are important factors in your overall comfort. We will certainly take your comments into consideration as we continue to work on improving our facilities and guest experiences. Your feedback is valuable to us, and we appreciate your patience and understanding. We hope that despite these issues, you would consider staying with us again in the future, and we will strive to provide you with a more comfortable and enjoyable stay." Cordialement Benoit DUPIN - Directeur

Cozy hotel with fine location.

Customer review rating 4.5/5

Tomasz Couples - Confirmed reviews ALL

It was very nice stay. Hotel is well located - 2 minutes walk from railway station, and 5 minutes from city center. Room was very clean and comfortable, bathroom with window. Air condition works (maybe bit too loud- but if You are tired after all day, it doesn’t bother You). Hotel has got very nice pool in the courtyard. Breakfasts were very good. Staff nice. And in the reception You have free of charge - tea, cofee and sparkling water. It’s very good place to stay in Macon.

Really poor for ibis Styles

Customer review rating 0.5/5

Aleksander P. Couples - Confirmed reviews ALL

Room was tiny at best. This hotel is more like ibis budget. Make sure to get larger rooms as regular one is just small. Not complaining about sipders web at the ceiling as it could be just one off, happens to everyone.

Well located - wasn’t informed about pool closure

Customer review rating 2.0/5

Mrs M. Families - Confirmed reviews ALL

The hotel is well located in the Center of Macon and within walking distance to some good restaurants. We were very disappointed when we arrived on Sunday evening to see a notice saying the pool was closed. We were still in the process of checking in and the receptionist had not mentioned it. I asked her if indeed the pool was closed and she said yes - a decision by the local council for drought reasons. There was no apology for the inconvenience this would cause us. I asked her when they had been informed to close the pool, she said on Friday. Two days before we arrived. If we had been told I could have looked for different accommodation without incurring a financial penalty. There was no remorse from the receptionist and when I asked if the manager was available she said only tomorrow. The next day I seeked out the manager who was quite distressed by the pool closure - but once again - no apology was offered and no financial reimbursement for loss of facilities. He was quite defensive and said he didn’t even know how long the pool would be closed for. I asked why they hadn’t called us to let us know - or perhaps emailed us, he said it would be too difficult to inform all of the guests! I would have expected to have been informed before our arrival and offered some compensation for the inconvenience. Free parking or free breakfast should have been offered - but nothing was suggested. This is really disappointing customer service by the hotel - who had a chance to make it right but couldn’t be bothered. I would not choose to stay at this hotel again as a result.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 357 reviews 8.4/10 Location
  • 509 reviews 5.9/10 Room
  • 389 reviews 9.3/10 Service
  • 354 reviews 7.7/10 Breakfast
  • 209 reviews 6.1/10 Cleanliness
  • 133 reviews 3.6/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Macon