Hotel - ibis Juarez Consulado
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Ibis Hotel Hotel

ibis Juarez Consulado Hotel

Prol Ramon R Lara 8930 3 and  Av Paseo de la Victoria 
32500  Ciudad Juarez
MEXICO

160 reviews
TripAdvisor Rating Based on 160 reviews
Best price guarantee
From
From 923.53 MXN Non member rate
From 877.35 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 923.53 MXN
Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi connection
    • WIFI in the communal areas
    • Free WIFI
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi connection
    • WIFI in the communal areas
    • Free WIFI
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange

Leisure and activities

  • Other sports activities (Nearby)
    • Bike rack facilities (Nearby)
    • Athletics stadium (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our Standard Rooms are modern, spacious and cozy, with a comfortable bed, functional bathroom, satellite TV, free Internet access, desk, telephone, air conditioning and view over the main street and terrace.

  • 140 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Telephone
    • Free WIFI
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Juarez Consulado

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 160 reviews
692reynaldoc 2017/03/19
« The Place Is A Dump »

The place was a great disappointment. It resembles a cheap, run down 2nd class motel, that is used by Crack Dealers. The so called morning buffet is not ready at 6:30 am as advertised. The food is cold. Instead of being able serve yourself buffet style, a lady serves you rations. She will ask you for a ticket. So I have to jump out of line and go back to the front lobby to get a ticket. Then I have to get back into the kitchen line. It makes me feel like you are in grade school going to the cafeteria. You need to go to the Holiday Inn/Hampton Inn Guadalajara Airport and see how professional and well run their morning buffet is. It is very professional and an inviting place. The customer can come and go and serve themselves at their pleasure. The hotels there are not worried about rationing food. Also there they offer all day complimentary coffee. They don't charge 25 pesos for a rinky dink cup of coffee that taste like burnt metal. I guarantee you, if your hotel focused on maximizing good customer service, your profits will be maximized. Not the other way around. The morning breakfast should be included with the hotel rate. Charging 120 pesos for the garbage you serve is a slap in the face. Next, your computer/cyber service is pathetic. Your WiFi is cheap. For the rates you are charging you should have the best available WiFi for the consumer. That cheap starter/essential service you have is inexcusable and unacceptable. Only one computer was working and that is an embarrassment. People are there for their visas. So having access to working computers is that much more imperative for the customer. I was there 6 days and the broken computer never once got touched or fixed. Also you need to have a printer and fax machine handy for the customer. Again all people are there for business (visas) with the US Consulate. Another thing the computer should be always on and available. Having to go beg the front desk for a code every time is terrible customer service. Again you need to go observe Hampton/Holiday Inn Guadalajara Airport. Third, you advertise queen size beds. Your beds are nowhere near a queen size. At most on a good day, they are full size. They are hard as a slab of cement. Your pillows are more flat than an ironing board. Your towels feel like sand paper. Your shower heads should be at an angle, not straight above your head. It is really hard to scrub yourself with no room to move and

Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Estimado huésped, Agradecemos nos haya dedicado gran parte de su valioso tiempo para expresar su inconformidad con respecto a su pasada estancia en nuestras instalaciones. Para los hoteles Ibis su satisfacción es lo más importante . Una gran disculpa por no haber podido cumplir con sus expectativas de servicio aún cuando intentamos hacerlo sentir bienvenido, sin embargo haremos nuestro mayor esfuerzo por ofrecer siempre nuestra mejor sonrisa y alegrarnos en poder crear experiencias gratas en nuestros huéspedes. Lamentamos no ser el tipo de hotel que usted necesita. Reciba cordiales saludos.

1dsalinas 2015/08/11
« A/C COOLS TO THE MINIMUM »

room wasnt ready had to wait an extra 45 mins got there 2 hrs after check in room smelled like sewage and a/c wasnt cooling and wasnt able to get reimbused for one night out of 6 due too some clause in booking online

Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review

Estimado cliente le agradecemos sus comentarios, sus comentarios han sido compartidos con el equipo y hemos tomado cartas en el asunto, esperamos nos de la oportunidad de servirle como usted se merece en el futuro, le ofrecemos nuestra mas sincera disculpa por lo acontecido. Saludos Cordiales

salsca 2015/04/27
« a nice place to stay »

It was a nice place to stay, it was close to all the places I needed to go.the service was good. the food was good even though the waitress wouldn't acknowledge you.it had bad internet connection. it had a tv but no good channels, most of the time it would say searching for channels...the good thing it was very quite at night.......so I had a good night sleep .....

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Select your dates 923.53 MXN