Hotel - Pullman Putrajaya Lakeside
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Pullman Hotel

Pullman Putrajaya Lakeside hotel

No 2  Jalan P5/5  Presint 5 
62200 PUTRAJAYA
MALAYSIA

1,475 reviews
TripAdvisor Rating Based on 1,475 reviews
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Hotel Pullman Putrajaya Lakeside

Hotels combining lifestyle and design, for business and leisure

This 5-star Hotel is ideally located in the heart of the City of Putrajaya. 281 remarkable guestrooms uniquely styled in 4 different wings to represent impressions and ambiences of the distinctive ethnicity of Malay, Chinese, Indian and the Borneo continent. With 21 flexible meeting spaces and events space catering up to 2500 guests, Conferencing & Events experts are dedicated to offer you that inspiration and deliver your precise requirements.

Hotel extras
  • Admire the view or step outside and enjoy Lake Putrajaya
  • The design is a mix of Malay, Chinese, Indian and Bornean
  • Take your meeting or seminar to the open-air amphitheatre
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • KUALA LUMPUR INTL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions (Nearby)
    • Kayaking (Paying)
    • Parasailing (Paying)
    • Pedal boat (Paying)
    • Private beach
    • Water skiing
  • Other sports activities
    • Bicycle hire facilities
    • Archery
    • Billiards/Snooker
    • Bowling (Nearby)
    • Darts
    • Horse riding (Nearby)
    • Jogging track
    • Karting facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-01:00
    • Opening hours : Week-end 06:00-01:00

Business services

  • 19 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Putrajaya Lakeside

No 2
Jalan P5/5
Presint 5
62200
PUTRAJAYA
MALAYSIA

Tel: (+60)3/88900000
Fax: (+60)3/88900001

Check-in from 14h00
Check out up to 11h00
Access and transport
  • SIRI INDAH JAYA : 868, PUTRAJAYA
  • KLIA At 25.1km / 15.6 miles
  • KLIA At 25.1km / 15.6 miles
  • KUALA LUMPUR INTL At 20km / 12.43 miles  - Shuttle paying
  • PUTRAJAYA SENTRAL At 7.3km / 4.54 miles

GPS : 2.900225, 101.669600

Our rooms

In our beautifully appointed, spacious guestrooms you will find complimentary high speed wireless broadband, modern workspace facilities, exquisite bathrooms, 24-hour in-room dining as well as international television channels.Our 281 remarkable guestrooms are uniquely styled in 4 different wings to represent impressions and ambiences of the distinctive ethnicity of Malay, Chinese, Indian and the Borneo continent.

  • PREMIUM DELUXE, 1 King Size bed, Spa Concept
    PREMIUM DELUXE, 1 King Size bed, Spa Concept

    King Bed Room with park or courtyard view at Lotus wing. LCD TV, 15 inch safe deposit box, and free minibar. King Spa concept room size ranges from 32-37sqm. Private features including jacuzzi in the rooms.

  • Apartment with 1 Bedroom King Size
    Apartment with 1 Bedroom King Size

    Choose from greenery courtyard or extensive park view. Equipped with LCD TV, free internet access, 15 inch safe deposit box, minibar, tea and coffee making facilities, electric stove, kitchenette and utensils. Room sizes range from 52-66sqm.

  • Deluxe Room with 1 kingsize bed
    Deluxe Room with 1 kingsize bed

    Rooms with views of Clock Tower, courtyard or park view. Room sizes range from 32-37sqm. Rooms are equipped with either standing shower or bathtub, LCD TV, free internet access, 15 inch safe deposit box, minibar, tea and coffee making facilities.

  • Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds

    Rooms with views of Clock Tower, courtyard or park view. Room sizes range from 32-37sqm. Rooms are equipped with either standing shower or bathtub, LCD TV, free internet access, 15 inch safe deposit box, minibar, tea and coffee making facilities.

  • Superior Room with 2 single beds
    Superior Room with 2 single beds

    Our rooms are designed with immerse landscape of courtyard garden or park view. Relish yourself with standing shower or bathtub. 29sqm in size with LCD TV, free internet access, 15 inch safe deposit box, minibar, tea and coffee making facilities.

  • Superior Room with 1 King Size bed
    Superior Room with 1 King Size bed

    Our rooms are designed with immerse landscape of courtyard garden or park view. Relish yourself with standing shower or bathtub. 29sqm in size with LCD TV, free internet access, 15 inch safe deposit box, minibar, tea and coffee making facilities.

  • Executive  Room with 1 kingsize bed
    Executive Room with 1 kingsize bed

    Garden or park view at Bunga Tunjung wing. Access to Executive Lounge with complimentary fruit basket, breakfast, pre-dinner cocktail and 20% laundry discount. Rooms size from 29-50sqm . King and Twin preferences is subject to room availability

  • Apartment 2 Bedroom with 1 King and 1 Twin Size bed
    Apartment 2 Bedroom with 1 King and 1 Twin Size bed

    Privacy with separate shower in both rooms. Apartment with 1 King & 1 Twin room with courtyard view at Lotus wing, 32 inch LCD TV, 15 inch safe deposit box, fridge, electric stove, kitchenette and utensils. Apartment size ranges from 155-177sqm.

  • Deluxe Room with 1 kingsize bed, with Balcony
    Deluxe Room with 1 kingsize bed, with Balcony

    Impressive overlooking courtyard garden. Located at Jasmine, Rafflesia. Room sizes range from 32-37sqm with LCD TV, 15 inch safe deposit box, minibar, tea and coffee making facilities. King and Twin Room preferences subject to room availability.

  • Executive Suite with 1 kingsize bed and Sofa
    Executive Suite with 1 kingsize bed and Sofa

    Comfortable Executive Suite King overlooking garden. Choice of Jasmine,Rafflesia wing. Access to Executive Lounge with complimentary fruit basket, breakfast, pre-dinner cocktail and 20% laundry discount. Free Minibar. Suites size from 65-70sqm.

  • Pullman Suite with 1 kingsize bed and sofa
    Pullman Suite with 1 kingsize bed and sofa

    Enjoy Pullman Suites located at Jasmine , Rafflesia With panoramic view of Putrajaya Lakeside , Bunga Tanjung with elegant courtyard Wing,which subject to room availability. Free Minibar. Room 74-96sqm,spacious living dining area and working table

  • Deluxe Room with 1 kingsize bed, with Balcony Lake view
    Deluxe Room with 1 kingsize bed, with Balcony Lake view

    Impressive overlooking the scenic Putrajaya Lakeside, at Rafflesia wing. Room sizes range from 32-37sqm with LCD TV, 15 inch safe deposit box, minibar, tea and coffee making facilities. King and Twin Room preferences subject to room availability

  • 281 rooms
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Trouser press in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Printer
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

B'S RESTAURANT Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

B'S RESTAURANT Type of cuisine: International


B's Restaurant offers food that blends the various flavours of South East Asia with harmony. The restaurant features live action stations with food cooked before the guests so they can interact with the chefs. They can choose between buffet or a la carte.

Find out more and book
CHINA BAR & LOUNGE Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CHINA BAR & LOUNGE Type of cuisine: Brasserie


The Deli provides freshly baked Pastry/ Tapastry / Snacks and beverages served both indoor and alfresco. Offering tasty and easy to eat choices for guests on the move.

Find out more and book
See all our restaurants
BAR ON THIRD Bar
Photo non contractuelle / Strictly non binding
Midday
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  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun
Evening
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  • Sat
  • Sun

BAR ON THIRD


The pool bar offers a selection of drinks and light snacks. It is also a perfect location for evening cocktail parties under the stars.

CHINA BAR AND LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CHINA BAR AND LOUNGE


The China Bar & Lounge is a funky all day bistro offering guests casual dining. Enjoy our selection of cocktails and mocktails with a variety of tapas to select from, as well as enjoying our live entertainment.

EXECUTIVE LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE


The Executive Lounge offers a relaxing yet elegant setting in which executive guests can mingle and relax. Complimentary breakfast and pre dinner cocktails are served daily.

See all our bars
See all our restaurants and bars

Your meetings and events

Pullman Putrajaya Lakeside Meeting Room

Our meeting rooms


  • Number of meeting rooms: 19
  • Maximum size: 649 m2
  • Maximum capacity: 560
  • Maximum banquet capacity: 420

Our customer reviews for Pullman Putrajaya Lakeside

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,475 reviews
Gilda R 2016/11/03
« LAKESIDE TRANQUILITY »

Resort style hotel in very nice setting Luscious greenery - very well cared for Ideally located between International airport and KL Very helpful staff Exceptional hospitality by the young lady - i forget her name - in the executive lounge

Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Gilda R, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and for your most valuable feedback. I am thrilled to read that you enjoyed our perfect position between Kuala Lumpur airport and the city centre as well as our professional and friendly team of hospitality "connectors". Gilda R, i do hope we have the opportunity to welcome you back to the Pullman Putrajaya Lakeside in the very near future. Thank you once again. Kind Regards,

FaizalRazif 2016/08/04
« Not Meet Expectation »

It was my first time stay, some things about Pullman Putrajaya Hotel are good, some bad, some are awful. Starting with the good - Hotel is great and nice view. - Was upgraded to Executive rooms are spacious and classy. - Ernie, Staff in the executive lounge are wonderful, friendly and well versed in current world events. -Ain in the reception quick and breezy check-in and out. -Jeffrey a Asst Manager was great and helpful. - Najwa a Ge Manager did a great job attending my complaints - Door staff always greet you with a huge smile. The bad - Room has a hair and stain on bed sheet. Furthermore, remote TV, minibar & bulb not functioning well and blinking. - The food at Exec lounge is hit and miss, some is great, some is bad and not variety. Breakfast is plentiful, but items get stale. - Shamsul staff B's All Day Dinning restaurant. I were almost completely ignored by staff despite they were often just standing around playing phone. -At night time i cant sleep because noisy and annoy sound from staff kept their table and stuff weeding. The awful - I am a Plat member, when I checked in,entered the room nothing Welcome letter and fruit basket till checked out. I want to say huge thank you to all these people who did my stay here more than welcome; with hope to come again.

Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear FaizalRazif, Thank you for recently choosing to stay at our property and for your most valuable feedback. I am delighted to read that you found a great number of our team to be most friendly and helpful. I am also delighted to read that as you are a Platinum Member of Accor's loyalty program member you enjoyed your complimentary upgrade to one of our spacious Executive rooms FaizalRazif, thank you once again fro choosing to stay with us and I do hope we have an opportunity to welcome you back to our property in the very near future. Kind Regards,

casualbusinesstravel 2016/07/08
« bad experience »

check in was smooth, told got upgraded during check in due to status, however was given outdated room (i was here before and i think i was given renovated room even though no upgrade), room was smelly and dusty felt like havent been occupied for sometimes, no towels in the room, there was still some water left in the electric kettle (no idea how long its been there), aircon is loud and not cold even after we set the temperature to 18'C, its felt like 25'C. the shower section in the bathroom also got its own problem, the water cannot rinse when you take a bath and it become a small pond in the bathroom. loud chinese tourist throughout the hotel, even at around 10pm they still talk very loud and screaming to each other, and banging the door in the corridor. I receive complimentary welcome drink due to my status, however when i went to the bar at the lobby and ask the bartender what i can order, he said "just order" and i said" can i see the menu?" he said "no menu, just order." now how can i know what to order if you dont have a menu? ended up order a cappuccino and hot chocolate, by far the worst pullman hotel i have ever been, not even close to 4* stars hotel. we only stay for 1 nights for both stay for transiting, too tired to complain during our stay. The only good thing is the phone operator that was very attentive to my request when i said no towels, and request for drinking water.

Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Casualbusinesstravel, Thank you for taking the time to share your most valuable feedback with us. Firstly please accept my and the team's shortcomings for your stay with us. This is in no way the level of service we wish to provide our guests and i really am sorry for all of the service and product inconvenience you have experienced. Casualbusinesstravel, I would certainly welcome the opportunity to learn more details about your recent visit with us so at all possible I would welcome it if you could please be so kind as to send me an email with your details and then i can not only investigate your stay in greater detail but I can also ensure that I also look after yourself personally. Thank you once again for choosing to stay with us and I do hope to hear from you in the very near future. Kind Regards,

Hakhahna 2016/05/17
« Could be better »

Everything went fine except for the few issues. There wasn't an ash tray, and none came even after requesting. The room phone wasn't working, nut was replaced promptly. At B's all day dining, we ordered the vegetable focaccia was very small for its price The reception didnt take a deposit, hence having to pay cash at every amenities in the hotel we visited. Usually for my stays in Pullman Bangsar, the deposit will be requested and explained upon check in. I was served by Dhalia. Strawberry-banana smoothie at the bar was a joke. it didn't taste like banana, and the strawberry tasted artificial(like sauce). The ice wasnt blended properly and a small staw was given. The rule of thumb is to provide a wide diameter straw. The ice kept blocking the slow, hence an irritating experience. Also, the waiter at the bar( Vietnamese/Thai apperence) had poor communication skills, and poor English. He wasn't pleasant like other staff in your hotel. Every stay in accor in the past year (including Putrajaya) I'm given a fruit basket upon check in (presumably because of my paid Accor Plus membership). Not this time. And when i called to enquire, i was told that Accor Silver is not eligible - only Gold and above. Appalled At B's all day dining, we had ordered the tandoori chicken. As a Malaysian, we know what Tandoori taste like, and should be served with. Apart from the chicken not having much Tandoor flavour, there wasn't mint sauce or cut lime provided. When asked, the kitchen staff could only provide lime. Same time we also ordered the prawn fried rice. Thumbs up to the prawn supplier as it was fresh. however, i was absolutely dissapointed with the fried rice. It lacked flavour and didn't hit any taste notes. It was almost bland. Also, when i asked for it to be made spicy, it was served without chilli and it wasn't spicy. Now the room. Very comfortable bed, with high end amenities. Marble floor for a luxury feeling and the jacuzzi in the room is certainly pleasant. the high water pressure with accurate temp selection, the room is something i would experience again. Everything worked well in the room.

RobertsEjubs, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Hakhahna, Thank you for recently choosing to stay at our property and also for your most valued feedback. I was delighted to read that you enjoyed our very comfortable beds and our high end amenities. I am also delighted to read that you were able to also luxuriate in one of our beautiful in room spa baths. Hakhahna, please however accept my personal apologies for your experience in our restaurant. In the past few months we have significantly enhanced our buffets across breakfast, lunch and dinner and at the beginning of May we launched a brand, new ala carte menu and since then we have received significantly enhanced guest feedback. It is however most unfortunate that you did not receive the same. For this I am extremely sorry. I can assure you that you feedback has been taken on board and shared with both our Executive Chef as well as our Director Of Food and Beverage for further action. Hakhahna, I also do thank you for most valuable feedback in relation to our smoothies. I am again very sorry that you did not enjoy your China Bar experience and again we are reviewing our operation here. Should you wish to return to our hotel, I would really appreciate it if you could please be so kind as to make your reservation directly with myself as I would like to ensure that you are extremely well looked after. Thank you once again for choosing to stay with us and I do hope I have the opportunity to personally welcome you back to our hotel in the very near future. Kind Regards,

Lim H 2016/03/02
« Excellent Experience »

Pullman Putrajaya Lakeside is good place for a short weekend retreat. Besides, services from the hotel are great, got a surprise for the birthday celebration in the hotel. The hotel room is spacious and we enjoy the stay.

RobertsEjubs, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Guest, Nothing made my day besides having satisfied guest in-house! I will definitely share your short and sweet comment with your team. Again, many thanks for your time on the review. Regards Wahida

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