Description
ALLSAFE approved hotel
Hotel extras
-
¤ Free WiFi
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¤ Private and free parking
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¤ 5 min. drive to the city centre
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¤ 12 miles from Cardiff Bay
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¤ Just off junction 26 M4
Our accommodation(s)
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Room
DOUBLE NEST - room with a large bed for 2 people
- 2 persons
- Bedding 1 x Double bed(s)
Room
TRIPLE - Room with a large bed and a bunk bed
- 3 persons
- Bedding 1 x Double bed(s)
Room
TWIN - Room with twin beds
- 2 persons
- Bedding 2 x Twin bed(s)
Room
DOUBLE - Room with large bed for 2 people
- 2 persons
- Bedding 1 x Double bed(s)
Room
Accessible room with double bed and convertible sofa bed
- 3 persons
- 13 m² / 139 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
- Accessible room
Room
Accessible room with double bed and convertible sofa bed
- 3 persons
- 13 m² / 139 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
- Accessible room
Hotel location
ibis budget Newport
164 Malpas Road
NP20 5PP NEWPORT
United Kingdom
GPS:51.602131, -3.005546
Access and transport
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NEWPORT TRAIN STN
Railway station
Access: 1.93 km / 1.2 mi 20 min walk / 5 min drive
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FRAICHE
Restaurant and cafe district
Access: 100 m / 0.06 mi
Hotel services
Check-in from - Check out up to
- Car park
- Wi-Fi
- Breakfast
- Bar
Non contractual photo
Breakfast
Our guest reviews
Good stay
Customer review rating 4.0/5
June Couples - Confirmed reviews ALL
Dear June, Thank you for taking the time to review your stay. It's heartening to hear you had an enjoyable stay with your husband and dog and appreciated our friendly staff. We're glad our team could contribute to making your overnight visit a positive one. We regret to hear about the inconvenience with the WiFi service. Please be assured that we are committed to providing reliable amenities, and we apologize for any disruption this may have caused during your stay. We all hope to be able to welcome you again. Best wishes, Noemi Alvarez, Ibis Budget Newport
Not so good stay
Customer review rating 1.5/5
Jane D. Couples - Confirmed reviews ALL
Dear Jane, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our guests' comfort is our priority, and we are sorry to learn that the room temperature and pillow firmness were not to your satisfaction. We have taken noted of your comment regarding the cleanliness in the room and we will pass it to our housekeeping department. I was also disappointed to hear that you felt that the standard of English amongst the night staff was hard to understand. The colleague in particular has been a dedicated member of our team for over a decade and has demonstrated good service to our guests during his time with us. We do encourage our guests to be respectful with rules and laws and also considerate of each other, though you will appreciate that it is not always possible to control the behaviour of others. As much as possible the team will take action if they are informed about any issues. I apologise if on this occasion, we could not help with the smell in the hallway. Once again, thank you for your review. Kind regards, Noemi Alvarez, Ibis Budget Newport
Stay at Ibis
Customer review rating 4.5/5
Paul A. Couples - Confirmed reviews ALL
Dear Paul, Thank you for commenting on your stay. We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. However, we have taken note of your comment which will be addressed with our housekeeping team. We hope to have the opportunity to welcome you back in the future. Best regards, Noemi Alvarez, Ibis Budget Newport
Simple accomodation but ticks all boxes!
Customer review rating 4.0/5
Vikki R. Solo - Confirmed reviews ALL
Dear Vikki, Thank you for reviewing your recent stay with us. We are delighted to hear you found our staff welcoming and helpful, and it's great to know our location was convenient for your needs. Your compliments on our room's cleanliness, soundproofing, and amenities like the kettle and TV are greatly appreciated. We are glad that the blackout blinds and thick fluffy towels contributed to a comfortable stay and that you would recommend our hotel for a safe, clean, and convenient visit. We hope to welcome you back in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport
Great customer service
Customer review rating 5.0/5
Julie-anne T. Friends - Confirmed reviews ALL
Dear Julie-Anne, We thank you for taking the time to share your feedback. We are thrilled to hear that our staff made a positive impact during your stay, particularly with their friendly welcome and thoughtful gesture for your son. It's wonderful to know that our cleanliness standards met your expectations, ensuring a comfortable and spotless environment for your visit. We acknowledge your comments regarding the room size and lack of a separate bathroom area. While our design is indeed optimized for space efficiency and budget-friendliness, we understand that this can affect the level of privacy some guests prefer. We hope to welcome you back in the future. Regards, Noemi Alvarez, Ibis Budget Newport
In partnership with TripAdvisor
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