Hotel - Sofitel Rabat Jardin des Roses
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Sofitel Hotel

Sofitel Rabat Jardin des Roses Hotel

BP 450 Souissi 
10000  RABAT
MOROCCO

1,282 reviews
TripAdvisor Rating Based on 1,282 reviews
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Select your dates 1920.00 MAD
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • RABAT- SALE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Jet skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

229 rooms including 37 suites have been given the French touch by designer Didier Gomez, keeping to the spirit and design of the Moroccan palace. They offer the ultimate in luxury and are graced with views over the imperial city or the Andalusian gardens.

  • 229 rooms
  • 78 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 37 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • 220/240 V AC
    • Safe deposit box in room
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • RJ 11 outlet
    • RJ 45 outlet
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Rabat Jardin des Roses

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,282 reviews
JulesTangier 2016/09/11
« Fantastic! »

We've stayed here 30 times and always an excellent experience. We arrived very late, but the reception staff was efficient and got us into our room within 10 minutes of arriving. The room was great, with nice view of the pool, Club also served a wonderful breakfast. We'll keep coming back!

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Jules, Thank you very much for your kind comment posted on Tripadvisor following the experience you spent with us at the Sofitel Rabat Jardin des Roses. We all hope to have the pleasure of welcoming you for a future stay. Sincerely

sandra d 2016/01/24
« nice hotel »

Nice hotel and i have stayed many time But if new hotels are coming to rabat, they need to spend some money on this hotel are Some area's are now a bit out of date Internet was very slow for such a large hotel

Guillermo M 2015/03/09
« Disappointing Visit »

Recently, I stayed two nights at the Sofitel for business. I was never acknowledged by name, in the room there was a ripped night curtain, a non-working light and the heating/cooling system that was inadequate when I complained the light was fixed, but nothing else. I didn't realize the night curtain was not fixed until the dawn sun woke me for the second day in a row. When I left the Sofitel by cab I asked the bellboy if my luggage was in the trunk only to find upon arrival at the train station my baggage was left at the hotel. I have written the general manager with my complaint, but four days later and still no response for the actions of his staff. I will never stay in the Sofitel Jardine des Roses again. This rose has lost its bloom.

Walid Z 2014/12/01
« Sofitel »

Good Hotel but needs some improvement in Housekeeping services. The response on the requirements little slow. The prices are higher than the market price comparing the same level of service. No much restaurants inside the hotel.

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Walid Z, Thanks for you time writing this review about your recent stay at Sofitel Rabat Jardin des Roses Hotel. We are happy that you have enjoyed your stay at our hotel. And we want to assure you that your notes will be transferred to the proper department to take the necessary actions. Thanks again and we are looking forward to welcoming you back soon. Best Regards,

Desanka S 2014/08/25
« Unprofessional reception staff »

I consider my experience average due specifically to the fact that the I was treated in a mocking manner by the people at the reception. I requested a romm with garden view and was told that I could change 2 days after my arrival. It seems that between shifts the staff does not communicate to each other and therefore my room was never changed despite the confirmation on 17 August that on the 18th I would be changed. This happend 3 times. No excuses were given, on the contrary I was mocked.

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Cher hôte, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour au Sofitel Rabat Jardin Des Roses!! Nous regrettons sincèrement de ne pas avoir pu vous satisfaire et vous présentons nos plus humbles excuses !! Vous comprendrez que tout cela nous est également fort désagréable. Soyez assuré que nous avons étudié vos remarques avec la plus grande attention afin d'éviter ce genre de désagrément la prochaine fois et vous fournir un service sans faille, digne d'un 5 étoile de luxe . Nous espèrons avoir bientôt le privilège de vous accueillir de nouveau parmi nous afin de vous faire vivre une expérience inoubliable et dans les meilleures conditions... ! Sincèrement, Hassan Bargach,

Slim G 2014/07/13
« Sofitel Rabat »

I always enjoy my stay in Sofitel Rabat. I have experienced one of the best quality of services, food and the sleep even during Ramadan. Personally I think it's the best Hotel Hotel in Rabat for Business trip.

HVLAHC 2014/04/08
« Expectations vs reality »

This is a perfectly good hotel, but those expecting five-star quality will be disappointed. First, the pluses: the beds were great, the bathroom was nice (though my colleagues were uniformly dissatisfied with theirs); the pool and gym facilities were pretty good. The problems were: - The wifi was patchy and unreliable - The service, except at Reception, was fairly indifferent. For example, I asked Housekeeping for an iron and ironing board three times; the first time, they said they could not deliver one after hours; I rang back to see if I could have it in the morning, they said yes, and it never arrived. I had to ask a third time to get this simple request actioned. Similarly, I made an inquiry at the front door about taxis, and was airily waved off to a bunch of cars sitting in a patch of dirt about 150m away. No advice on price, no sense of apology that they could not at least make an effort at procurement. - The breakfast, which was not included in my room rate, was phenomenally overpriced. I have never stayed in a hotel with a breakfast so expensive -- at least not in one where it was at the same time so average. There's also a problem they can't do anything about: their poor location. But they could consider having a shuttle bus of some kind, or at least being more helpful with taxis.

Abdulrhaman S 2014/03/16
« shiekh »

Beautiful location close to national park , service , rooms , spa , cleanliness . i liked the hotel , food is great. staff are great and helpful .......... Sleep Quality is nice rooms are very luxury .

tberm1 2014/01/31
« Upset and Disappointed »

I had to shower in my room the dark. I had to shave in my room in the dark. I had to pack my luggage in my room in the dark. I lost electricity in my room number 307. My cab had to wait over 30 minutes for me because of this inconvenience. My cab charged me more money because of it. I am not happy. The only thing I was happy with is the service at Restaurant Al Warda.

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Cher hôte, Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au Sofitel Rabat Jardin des Roses. Nous vous présentons nos sincères excuses suite au problème d’électricité rencontré dans la chambre que vous avez occupé. En effet nous avions eu un souci technique mais qui a été réparé suite à votre commentaire. Au plaisir de vous accueillir de nouveau. Sincèrement, Hassan Bargach

chezwylde 2014/01/16
« Lovely hotel but not for the budget friendly »

Lovely first impression, really nice looking hotel in quiet area. Its about a 15min walk to the nearest tram stop into town but there are plenty of taxis outside. We got a good deal on the room rate but be warned once inside everything is very expensive. For one evening meal & two breakfasts for a couple, our bill came to almost £150!. But it is a luxury branded hotel. Staff were very helpful and friendly. The only downside was that if you had a bath, there wasn't a shower which seemed strange. But other than that, all good

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Cher hôte, Nous vous remercions d’avoir choisi le Sofitel Rabat Jardin Des roses ! Nous sommes très heureux de lire que votre séjour s'est agréablement déroulé et que vous avez été séduit par l'emplacement privilégié de notre hôtel, et la disponibilité de notre personnel. Nous espérons vous accueillir de nouveau au sein de notre hôtel très bientôt ! Sincèrement, Hassan Bargach

asyouseeit 2014/01/06
« Nothing Special »

We were looking for 2 things a good nights sleep and a hot shower. The hotel had no hot water. No one told us this when we checked in. The next day ...no hot water. The hotel responded we know we are working on it. At 5:30 am two trucks the loading area of the hotel were sounding their horns VERY LOUD HORNS obviously waiting for someone to receive them. This went on for 30 minutes when I called the front desk they told me it must be a wedding. No it was their negligence. After I told them it was 2 trucks in the loading area it stopped about 10 minutes later. I called for a taxi in the morning for 5 people to the airport. When we arrived it was as if I never called. I gave 3 stars because the hotels response to this was kind they took us to the airport then in their van. Otherwise it would have been 1 star!! Don’t be fooled by the fancy ambiance .....

Feras1313 2013/08/26
« Rabat Sofitel...remains the best hotel in Rabat »

If you are used to the international standard hotels this one is for you. Great location! Amazing view. Very nice pool and play areas. Nice gym. Food is good. Only area of improvement is the service at breakfast where you need to ask for everything yourself rather than the staff take the right initiatives. So you need to ask for butter, fork, salt and pepper, orange juice, coffee..... You get the point. But again apart from that greatly enjoyed the stay and the nespresso machine available for free.

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Cher Hôte, Nous vous remercions de votre commentaire! C'est avec grand plaisir que nous recevons vos compliments concernant notre établissement , notamment notre cuisine , piscine et fitness club ! Notre équipe met tout en oeuvre afin d'agrémenter votre séjour et vous procurer un service des plus attentioné ! Nous sommes nénanmoins navrés d'apprendre que le service au petit-déjeuner n'ait pas répondu à vos attentes et vous prions de nous en excuser . Nous espèrons avoir bientôt l'occasion de vous accueillir à nouveau au Sofitel Rabat Jardin Des Roses afin de regagner votre confiance ! Très sincèrement, Hassan Bargach,

2013TheSwede 2013/08/13
« Very nice hotel, great service but pricey »

Very nice hotel with attentive staff, a large and wonderful garden with outdoor pool and comfortable room. Access to free WiFi in the room and most of common areas. Only downsides are that the hotel not is near any other place, such as non-hotel restaurant or tourist areas, but taxis are inexpensive in Rabat and all taxi drivers know where to find the hotel. Another item is that some details in the common areas of the hotel show signs of wear and tear. Price for single room was also high, according to my experience, but I did not try to negotiate.

Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Cher hôte, Nous vous remercions de vos compliments et commentaires! Nous sommes heureux d'apprendre que vous avez passé un agréable séjour parmi et que notre établissement , dans l'ensemble vous ait plu. Nous ne manquerons pas de partager vos impressions et remarques avec l'ensemble des personnes concernées. Au plaisir de vous recevoir de nouveau au Sofitel Rabat Jardin Des Roses! Sincèrement, Hassan Bargach,

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