Hotel - ibis budget Luzern City
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Ibis Budget Hotel

ibis budget Luzern City

KELLERSTRASSE 6 
6005  LUZERN
SWITZERLAND

1,481 reviews
TripAdvisor Rating Based on 1,481 reviews
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Select your dates 106.00 CHF
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying WIFI in all the rooms
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying covered parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying WIFI in all the rooms
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying covered parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Automatic air control
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our customer reviews for ibis budget Luzern City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,481 reviews
_singhal87 2017/03/13
« Really budget hotel »

Rooms have very less privacy that makes it only suitable for couples and not for a family or friends who do not wish to see each other without clothes. I ordered a pizza expecting that it would be a fresh one but later I came to know that it was a frozen pizza (from Coop or Migro) that they prepared after my order. Reception staff is anyway friendly and helpful.

Manuel F, Geschäftsführer at ibis budget Luzern City, responded to this review

Dear _sinhal87, Thank you for taking the time to share your feedback. Yes, the Pizza we offer is kept frozen and prepared in our oven. It is available around the clock. We hope to welcome you back to our hotel very soon! Sincerely, Manuel Fajardo General Manager

Сия Г 2017/03/08
« Nice hotel »

We stayed for 1 night im March 2017. The room was small but clean. The breakfast was good. The staff is helpful. We received tickets for the public transport which was very convenient. The parking is 8 Fr. per night.

Manuel F, Team Front Office at ibis budget Luzern City, responded to this review

Dear Сия Г Thank you for taking the time to complete the review. We are very happy to hear that you have enjoyed your stay with us here at Ibis Budget Luzern City. We are looking forward to welcoming you again in the near future. Sincerely Vincent, Team Front Office

2016/11/01
« family trip »

Excellent value for money. Staff is very friendly and make sure about your comfort level. Very close to centre of the city and just outside the hotel there is a bus stop so commuting is not a hassle at all.

Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear Guest Thank you share your experience of your stay in our hotel. your praise is a good motivation for us to provide better service. Again, thank you for choosing ibis budget hotel Luzern, it was great for having you. Hope to see you again in the future. Yours Sincerely Thierry Lo - Team Front Office

David H 2016/11/01
« Close to station and city »

Very close to the station and city this budget hotel has everthing you could need. Clean comfortable rooms. Great buffet breakfast. Vending machines The staff are friendly and helpful. Just a 5 minute walk from the local music venue.

Manuel F, Team Front Office at ibis budget Luzern City, responded to this review

Dear David H Thank you for taking the time to review your stay with us. It is always our pleasure to receive positive feedback about our staff and our services and it is also the best reward for us. We are happy to having you in our hotel and hope to see you again. Sincerely, Veronika

HandH77 2016/06/27
« Exceeded our expectations! »

My husband and I recently visited Lucerne in order to attend the open day at Meiringen Air Base. We decided to stay at the Ibis as it seemed to be the most economic option! We were very pleasantly surprised. The hotel staff were very friendly and could not have been more helpful. The room was on the small side but for two days it was fine. It was clean and well decorated and we had an amazing view of the mountains (we stayed on the fifth floor at the back of the hotel). The bed was very comfortable. We didn't hear any noise from other guests. We did not have breakfast there so can't comment on that. There are no tea or coffee making facilities in the room but there is a hot water urn in reception and the hotel staff will always boil a kettle for you. You can also use the microwave in the reception/breakfast area. The hotel is very convenient for the main railway station- a five or six minute walk away. To cut down on the distance, there is a subway which takes you into the station via the platforms. There is a very good Coop supermarket at the station on the lower level and at the other end of the concourse there is s newly refurbished Migros supermarket. The lake itself is only a ten minute walk from the hotel. We loved Lucerne and had a great stay at the Ibis. If we were to go back, we would not hesitate to stay there again.

Manuel F, Geschäftsführer at ibis budget Luzern City, responded to this review

Dear HandH77 We very much appreciate your review regarding your visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Fajardo General Manager

adityabhatia 2016/06/02
« Budget hotel in every sense »

Wanted a room in Luzern for a single night hence went for a budget hotel. IBIS budget hotel stayed true to its name. The room was too compact and small, same was the case with bathrooms. Bathroom did not even had a lock, which made it awkward and uncomfortable to the person inside the bathroom as well as the person in the room. The room was clean. Can be a good stay for a single traveller exploring the city.

Manuel F, Geschäftsführer at ibis budget Luzern City, responded to this review

Dear adityabhatia, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Manuel Fajardo General Manager

Christine S 2016/06/02
« Good location for train travellers »

Typical Ibis budget so you know what you're getting. fast check-in, efficient staff. Didn't partake of the breakfast but the coffee and croissant to go seemed reasonable for Switzerland. Room very small but bed was large and comfortable. The hotel seemed very clean. Toilet separate to shower cubicle. Would only recommend this for couples as there is minimal privacy. Easy walk from train station.

Rasa_ae 2015/11/04
« Crampy! Congested ! »

Break fast was average.Employees were friendly. No space for luggage or to move. No wardrobes. Need to place the luggage on floor and pick clothes in & out of your suitcase. In simple nightmare for stay more than one night.

Manuel F, Geschäftsführer at ibis budget Luzern City, responded to this review

Dear CHOLONG PARK, Thank you for taking the time to tell us about your experience at the Ibis Budget Luzern City. I am sorry that your experience did not meet your expectations. Please allow me to express my apologies. It is true that our rooms are not the biggest. However, we as a budget hotel we offer basic comfort for a bargain price. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Fajardo General Manager

diegosV6958CG 2015/11/04
« Nice hotel well located »

Convenient hotel well located in Lucerne. Clean and comfortable room. Honest and various breakfast. The staff in reception was friendly and helped us a lot. Though rough and unprofessionnal team in the early morning for breakfast. I felt unwelcome....first time I got this kind of feeling.

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