Adelaide Rockford 4 stars

Customer review rating (ALL Rating) 4.5/5 1,176 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

Our accommodation(s)

Hotel location

Adelaide Rockford

164, Hindley St
5000 ADELAIDE
Australia

GPS:-34.923305, 138.593414

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Rockford Restaurant and Lounge

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,176 reviews

TripAdvisor Rating  4.0/5  1,156 reviews

Great location

Customer review rating 5.0/5

Erica O. Solo - Confirmed reviews ALL

This hotel was great! Staff was very friendly, hotel food was actually really good and the room was perfect. They also have a great happy hour selection. The only minor suggestion I have is if there could be an outlet on the nightstand to charge a phone. Other than that, I would definitely recommend staying here and I most likely will when I return to Adelaide.

Dear Erica, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Emery

Good spot

Customer review rating 4.5/5

Jase Couples - Confirmed reviews ALL

Great stay in a great location

Dear Jase, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Emery

Adelaides hidden gem

Customer review rating 4.5/5

Colin Families - Confirmed reviews ALL

The property boasts an exceptional location, conveniently situated within walking distance to the vibrant city center, yet nestled in the quieter end of Hindley St in close proximity to the Universities and the RAH. The generously sized and tastefully appointed room, coupled with a well-proportioned bathroom, enhances the overall comfort of the accommodation. The question of revisiting is paramount in evaluating the overall experience, and in this regard, the resounding affirmative response underscores the satisfaction derived from the stay. Gratitude is extended to the entire staff for their contributions to a memorable experience.

Dear Colin, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It's incredibly gratifying to hear that you're considering revisiting us, and the resounding affirmative response speaks volumes about the satisfaction you derived from your time with us. Your kind words about our staff are greatly appreciated, and we'll be sure to pass on your gratitude to the entire team. Sincerely, Peter Emery

I’ve been going to this beautiful hotel for over 10 years and always treated amazingly

Customer review rating 5.0/5

Desley C. Couples - Confirmed reviews ALL

The staff are happy and friendly and greet me with such provision, ism and kindness. I am so well looked after

Dear Desley C., Thank you so much for your wonderful feedback and for being a loyal patron of our hotel for over a decade! It brings us immense joy to hear about your positive experiences with us over the years. Our team takes great pride in providing exceptional service, and we're delighted that you've consistently felt welcomed and well taken care of during your visits. Your kind words about our staff's happiness, friendliness, and provision are truly heartwarming and serve as a testament to our commitment to excellence. We appreciate your continued support and look forward to many more years of providing you with memorable stays filled with warmth and kindness. Sincerely, Peter Emery

Adequate

Customer review rating 3.0/5

Raymond W. Solo - Confirmed reviews ALL

Excellent bedrooms Very nice rooftop pool However, this is not a 4 star hotel as claimed. I had a 3 nights stay over a holiday period in Adelaide. Although a pre arrival email outlined this, the restaurant was never open while I was staying, apart from breakfast each day. The bar was closed at 9pm on the Friday, closed all Saturday and Sunday. However, for some reason it then decided to open the bar Sunday evening. There is obviously a staff shortage, and just one lift is inadequate. It should not be necessary to pay extra for a fried egg at breakfast as an alternative to scrambled. Also a barista coffee should not be extra. So altogether an underwhelming stay.

Dear Raymond W., Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Emery

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Other web-users rate our hotel

  • 559 reviews 9.4/10 Location
  • 833 reviews 8.3/10 Room
  • 703 reviews 8.7/10 Service
  • 9 reviews 9.2/10 WiFi
  • 330 reviews 7.9/10 Cleanliness
  • 261 reviews 8/10 Breakfast
  • 141 reviews 9.2/10 Pool
  • 6 reviews 9.2/10 Sustainability

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