Hotel - Mercure Thalassa Port Fréjus Hotel
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Mercure Hotel

Mercure Thalassa Port Fréjus Hotel

16 Quai dei Caravello  Port-Fréjus Ouest 
83600  FREJUS
FRANCE

846 reviews
TripAdvisor Rating Based on 846 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • NICE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 117 rooms. Choose the Standard (overlooking the town, port or sea) or Superior Room (overlooking the sea).In your room: direct telephone line, minibar, safe, hairdryer, separate toilet. 4 rooms for people with reduced mobility.

  • 117 rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Thalassa Port Fréjus Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 846 reviews

Nic1810 2016/09/08
« Interesting location »

Hotel's position between Marina and beach means there is a variety of attractions and access to restaurants. Very busy traffic arriving sunday afternoon in early September, hotel garage full despite request for a space, difficult to find a spot in the alternative parking 100m away. Privilege rooms have a nice balcony overlooking the Marina, but room rather small. Breakfast very nice. Unfortunate confusion on checkout meant that we were charged again for breakfast, despite having paid in advance......

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. Please allow me to express my sincerest apologies, for the trouble on check out with the bill. Hope welcome you again, Regards

david_cushion 2016/07/01
« Another enjoyable stay »

This was our 4th stay at this hotel and as ever it was very enjoyable. The hotel is very comfortable with very good facilities. There is a spa and beauty treatments available although we didn't use them. The staff were very friendly and helpful. Frejus / St Raphael is a lovely, unspoilt part of the Riviera in easy reach of St Tropez and Cannes.

Claire B, Assistante Responsable Hébergement at Mercure Thalassa Port Frejus, responded to this review

Dear david_cushion, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pandora Nattier

anniekis 2016/04/16
« Restful stay in a beautiful location at Mercure Thalassa Port Fréjus »

My daughter and I spent a very pleasant stay at this hotel. It is conveniently situated overlooking the picturesque harbour in Fréjus, directly opposite the beach and within walking distance of a multitude of restaurants at the Port. Our room was quiet and comfortable, with lovely harbour views. The fridge and kettle were much appreciated. It was a very pleasant surprise to find the beautiful outdoor pool and terrace open mid-April and the indoor heated salt-water pool is heavenly - as was our spa treatment. You are spoilt for choice at breakfast with a wide variety of fresh fruit, cereals, breads and pastries, as well as freshly-prepared cooked dishes. A very enjoyable and relaxing stay.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nicholasd41899 2016/03/26
« Best Run Hotel in France »

Front desk team, restaurant team, bar team, housekeeping team, pool team and the management are the best in France. Our welcome after coming back again over 8 years was superb. Our room could not have been more comfortable. Best sea view, best beds, and great amenities as well. Food was great and the up-keep and room servicing of this hotel is just wonderful. Cannot wait for our next visit. The area around both towns is most fun and very exceptional. Many things to discover when away from the hotel.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope welcome you for your next stay on the French Riviera ! Sincerely,

Keith S 2015/11/08
« An hour from Nice Airport »

The hotel is in a great position for the beach and the port. There are some restaurants nearby but in late Oct. many not open. Despite signs street parking is free OUT OF SEASON. Breakfast very good. Small bed. Great balcony.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2015/08/21
« The perfect location »

I stayed at this hotel back in the 1990's so I was aware of the spa facilities and it's position on the edge of the bustling port area. I was pleasantly surprised to see how modernised and well designed the hotel interiors now are, matched by exceptional, friendly service. The restaurant served up a splendid spread for breakfast and while the lunch and dinner menu is limited, the food is excellent. If I had one small criticism, it is that it was disappointing to find the hotel pools and spa centre were closed for a public holiday on 15th August! Go figure!

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Just for the 15th of August the SPA was opened till 6.00 pm, as the private swimming pool. The own day closed is the Chritmass day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards.

familyWirral 2015/07/10
« Lovely location and excellent hotel »

We were very happy with room quality and had paid for a port view which was lovely. Hotel was very attractive and right on the beach. The pool was good but only after a few days did we realise it was shared with 2 other residences and it did get crowded towards the end of the stay , and in the main summer months, I think this would be more of a problem. However access to the beach was direct and the beach was lovely.

Claire B, Responsable réception at Mercure Thalassa Port Frejus, responded to this review

Dear Customer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pandora MILLOT

chrisbg2014 2014/10/27
« A Relaxing Trip to Frejus »

We have stayed at this hotel before and returned because of its ideal location, hotel facilities and usual high standard of Accor accommodation and services. The rooms are spacious and comfortable. Having chosen a room overlooking the road to minimise the amount of direct sun throughout the day we expressed a preference for one on a high floor to reduce noise from the street. This was provided. We took breakfast daily which was an excellent full buffet. This hotel is linked to spa facilties with a wide range of treatments. The external pool was closed because of the time of year; but the inside pool was an excellent. As we were not permitted to take our dog into the dining facilities (eating breakfast outside) we dined at the many restaurants still open around the Marina area.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Chrisbg20, Thank you for you comment on TripAdvisor. We are happy to see that you enjoyed your stay in Mercure Thalassa Port Fréjus. Your advise is important for us and our team. We share all the comments with the staff and your satisfaction is the the best recompense. We look forward to welcoming you again in Mercure Fréjus, Regards.

orly3 2014/07/08
« Bad attitude of check out staff »

The hotel is well located, near the port and beach with an easy walk to St. Raphael. The rooms are a little tired and need a "freshen up". As a Platinum Accor holder I was not treated very well and when I checked out the receptionist had a very bad attitude verging on rudeness. The shower in the bathroom flooded the floor as the drain could not cope.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear orly43, Thank you for taking the time to tell us about your experience at Thalassa Sea & Spa at Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We made a meeting with our welcome team and share your comment, and feelings on check out time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your advice, Best Regards

david_cushion 2014/07/03
« Excellent Hotel »

We stayed for 13 nights and enjoyed every moment. The staff are very friendly and courteous. Nothing was too much trouble. The restaurant is one of the best we have had in an Accor hotel. The hotel secure car park charges may seem a bit high (15 euros per night) but I was glad I had booked one as parking outside the hotel is limited and is charged anyway. The spa looked good but we didn't use it. We will definitely be back next year in one of the best, unspoiled areas in the Cote d'Azur.

Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at Thalassa Sea & Spa at the Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again in one of our Thalassa Sea & Spa hotels. Yours Sincerely,

soldan66 2013/07/11
« Avarage hotel - old rooms - miniature bathroom »

A very old hotel, no renovation for many years. the rooms are small, but the bathroom is a joke. Location is good (one side the beach, other side the port). We had the room facing the street and with open door extremely loud. Breakfast was OK. The underground parking is something out of horror movie. beware if you have a big car.

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