Hotel - Pullman Dongguan Forum
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Pullman Hotel

Hotel Pullman Dongguan Forum

32 Dongcheng Zhong Lu  Dongcheng District, Guangdong  P.R China 
523129 DONGGUAN
CHINA

380 reviews
TripAdvisor Rating Based on 380 reviews
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Hotel Pullman Dongguan Forum

Hotels combining lifestyle and design, for business and leisure

The Pullman Dongguan Forum is in the heart of town and just next to Qifeng Mountain. With its peaceful setting and resort-style atmosphere, you're likely to forget this is renowned as a premier, 5-star business hotel, but if you've come here to work, you're in the right place. The conference and meeting facilities here are second to none.

Hotel extras
  • Our in-house museum hosts Chinese cultural exhibitions
  • Plunge into the infinity pool, with views of Qifeng Mountain
  • In the heart of Dongguan city, set against a mountain backdrop
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Nearby)
  • Outdoor tennis court
  • Other sports activities
    • Badminton (Paying)
    • Billiards/Snooker (Paying)
    • Table tennis

Catering

  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Dongguan Forum

32 Dongcheng Zhong Lu
Dongcheng District, Guangdong
P.R China
523129
DONGGUAN
CHINA

Tel: (+86)76923368888
Fax: (+86)76923368118

Check-in from 14h00
Check out up to 12h00
Access and transport
  • 32 Dongcheng Zhong Lu : K4,27,K1,LG1, SaiGe Elect Mark
  • SHENZHEN At 56km / 34.8 miles
  • CHANGPING RAILWAY At 30km / 18.64 miles
  • DONGGUAN CHANGPING STATION At 20km / 12.43 miles
  • DONGGUAN SHILONG At 20km / 12.43 miles
  • SHILONG RAILWAY At 20km / 12.43 miles

GPS : 23.022345, 113.770471

Our rooms

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

  • Superior Twin Beds
    Superior Twin Beds

    2 SINGLE BEDS ROLLAWAY ALLOWED MAX 2A OR 2A+1C City views, WiFi, satellite TV and DVD player.

  • Superior 1 Queen-size bed
    Superior 1 Queen-size bed

    1 QUEEN BED ROLLAWAY ALLOWED MAX 2A OR 2A+1C Private balcony, WiFi, satellite TV and DVD player.

  • Deluxe 1 Queen Bed Mountain View
    Deluxe 1 Queen Bed Mountain View

    1 QUEEN BED ROLLAWAY ALLOWED MAX 2A OR 2A+1C Full mountain and pool views, private balcony, WiFi, satellite TV and DVD player.

  • Deluxe 2 Single Beds Mountain View
    Deluxe 2 Single Beds Mountain View

    2 SINGLE BEDS ROLLAWAY ALLOWED MAX 2A OR 2A+1C Full mountain and pool views, private balcony, WiFi, satellite TV and DVD player.

  • Junior Suite with 1 King Size Bed
    Junior Suite with 1 King Size Bed

    1 KING BED 2 ROLLAWAYS ALLOWED MAX 3A OR 2A+2C ,City views, separate living room, guest bathroom, WiFi, satellite TV and DVD player.

  • 260 rooms
  • 104 non-smoking rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Air conditionning with individual remote
    • Telephone
    • Crib on request
    • Telephone in bathroom
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

FORUM FOOD STREET Restaurant
Lunch
  • Mon
  • Tue
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  • Sat
  • Sun
Dinner
  • Mon
  • Tue
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FORUM FOOD STREET Type of cuisine: Regional


All-day dinning restaurant offering regional and Asian specialties.

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SAKURA JAPANESE RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
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SAKURA JAPANESE RESTAURANT Type of cuisine: Gourmet


Serving popular Japanese dishes with 2 delicate private rooms available.

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FORUM CHINESE RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
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FORUM CHINESE RESTAURANT Type of cuisine: Thematic cuisine


Serving traditional Cantonese cuisine with 25 luxury private rooms.

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IMPERIAL PRIVATE DINNING Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

IMPERIAL PRIVATE DINNING Type of cuisine: Gourmet


Located on the 1st floor of Museum, private and exclusive dining rooms serving Chaozhou cuisine.

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L ESCALE WESTERN RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

L ESCALE WESTERN RESTAURANT Type of cuisine: International


All-day dinning featuring Asian and Western cuisine plus indoor and outdoor seating.

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GIOVANNI'S ITALIAN RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GIOVANNI'S ITALIAN RESTAURANT Type of cuisine: Other cooking style


Located at the backyard of the hotel, Giovanni's Italian Restaurant offers an extensive variety of traditional dishes and specialties prepared by Executive Chef who comes from Italy.Our warm and inviting restaurant is perfect for any occasions.

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See all our restaurants
CARMEN'S BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CARMEN'S BAR


Located on the lower level of the Front Building, a typical English pub offering specialty cocktails, finger food and all kinds of games.

MELODY LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MELODY LOUNGE


Located on the 1st floor of the hotel, it provides a relaxing environment with live music.

See all our bars
See all our restaurants and bars

Your meetings and events

Pullman Dongguan Forum Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 800 m2
  • Maximum capacity: 620
  • Maximum banquet capacity: 380

Our customer reviews for Pullman Dongguan Forum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 380 reviews
Gavin C 2016/09/26
« Didn't hold my room! »

I arrived at the hotel 5.55pm and joined the queue to check in, I waited 15 minutes in the queue and finally got to the counter at 6.10pm. The receptionist then told me that I didn't have a room as they had given it away because I had not checked in before 6pm! I explained that I was in the queue before 6pm but this did not matter. They could not have had a room for me, the only people checking in were in my group. Three of us were left without rooms. We asked to see the Manager and were told they were not available. I am a platinum Accor Member and was told the only room available was in the basement with no window and was more expensive. What an incredible experience! I finally got to my basement room 45 minutes after arriving, with not a word of apology and no contact at all from the Manager.

Thai N 2016/06/27
« Nice place to stay »

Friendly place with good service and nice breakfast. Love the walk around the hotel and swimming pools. Always stay here when I'm in Dongguan. The only problem with this beautiful hotel is they do not have a club floor. Everything else is cool.

pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, First of all thank you for choosing Pullman Dongguan Forum as your home away from home and much appreciate your comments . Pullman Dongguan Forum is located at the city centre with only 5 minutes drive to both administration centre and shopping malls, while the hotel is nestled at the foot of Qifeng Mountain, the iconic view of Dongguan, and with a great garden within the hotel. The hotel has 6 restaurants and 2 bars, 2 swimming pools, fitness centre, spa, foot massage and KTV. the gym room is equipped a various selection of equipment and up to 24 sets of machine. The whole Pullman Dongguan Forum team are looking forward to serving you again. Pullman Dongguan Forum

Thai N 2016/04/18
« Friendly visit »

We arrived at 1.30PM and the room wasn't ready?? we have to wait for almost 1 hour to get our rooms clean up. Our daughter & us been upgrade to a suite, its nice however both rooms full of smoking smell, its terrible. When we finally receiving the rooms keys the keys is not working and we have to wait for one of the manager to come and help. I been to this hotel any times but this time is the most disappointed. Do not know why the standard is falling? I was there few weeks before and it was fantastic? Maybe the hotel was too busy with many guest? Not happy this time, but will coming back as I love this place.

pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum as your home away from home. We do apologize for what you and your family had experienced during your last trip and we understand that lack of man power should not be a reason for it, but please be assured that this is not the norm of our hotel operations. The whole Pullman Dongguan Forum team look forward to serving you. Pullman Dongguan Forum

Thai N 2015/09/14
« Average trip »

Love this hotel but the service is average and they do recognise the member status (I think) as i do not have any upgrade at this hotel, Sofitel is much better i think!!! Internet is good, good breakfast

pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum and thank you for your comments. Every LeClub member is our distinguished guest, possibly free upgrade for members are a must, while sometimes our rooms are fully occupied thus we don't have rooms to upgrade. Thank you for your understanding and we look forward to serving you. Pullman Dongguan Forum

11KMJ11 2015/09/08
« Comfortable and Accomodating »

I stay at this hotel 4-5 times a year for a 2 week duration. As always, the staff are helpful and friendly and the rooms provide a comfortable place to stay, however it would be great if ALL of the equipment in the gym was in working order. It just remained unfixed. Overall, pleased with the accommodations of this hotel.

pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for you always support to Pullman Dongguan Forum. Much appreciated your positive comments, regarding the fitness equipment, we will have it fixed ASAP and will check all the equipment regularly to make sure it well works. Thank you again and look forward to serving you. Pullman Dongguan Forum

BBnBumps 2015/07/12
« China July 15 »

Comfortable Stay for a hectic schedule in Dongguan. Usual high standard of comfort and service, although the language barrier was obvious with some younger staff in the bar/resturant, which surprised me!

pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to serve you again in the near furture. Best regards

9malcolmf 2015/04/06
« Security Credit Card Far Too High »

Pre booked two nights for 1750 Yuan Pullman's decided to charge double (3500 Yuan) as a security deposit. This is totally unacceptable as the charge when corrected back takes 4-5 days, denying you the freedom to use your available credit for other purchases. Pullman's also added Room Surcharge of 113 Yuan which was not mentioned in their online web site charge amongst all other taxes and fees. All this leaves a bad final thought when departing.

pullmandg, Manager at Pullman Dongguan Forum, responded to this review

I am very sorry to bring you so unpleasant experience. Please allow me to explain, there must be referred to the 10% service charge and tax of 5% on our website. If you are paid in advance, we will be in charge and 5% tax rate. A 10% service charge is to pay when you check out, in case you if not to stay, not to enjoy our service, we will not be charged the fee. When you checked in we charge a deposit of RMB 3500 in order to let you consumption in various places of the hotel. Sorry again, but thanks to your comments and evaluation, we will continue to enhance the level of service. We look forward to seeing you again. Assistant Manager Catherine

dongguan_traveler 2014/10/24
« hard bed! »

The beds are very very hard, and it is strange that there is no top sheet. The staff was very accommodating and put a soft cover on the mattress for me. Also, the last time I stayed at the hotel, there was a fruit bowl, but no fruit bowl this time. I missed the fruit. :(

pullmandg, Manager at Pullman Dongguan Forum, responded to this review

We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

G852 2014/10/08
« Great Resort-Style Retreat »

Overall, a great hotel. Suitable not only for business trips, but also as a holiday getaway over the weekend. Large, very clean indoor and outdoor pools, sauna, several hot and cold tubs. I believe all Deluxe Rooms face the garden side, so make sure you get one of those. It is well worth it. Huge bathroom with great amenities, room itself was also spotless and well-maintained. Each room has a DVD player and the TV could be extended around 50-70cm towards the bed, which makes up for its relatively small size. Internet is reasonably fast. Breakfast is kind of a let down, despite Management promising a "new and improved breakfast experience" over the past years, according to responses on this site. There's still no cold cuts (unless you count the horrid processed ham) and bread was completely stale every morning. Toast it and it's edible, but still far from a 5 star experience. I'm sure their Chinese guests wouldn't object to a slice of Salami either :) Omelet was fantastic though. Since there is no "food" option I chose to downgrade the "Service" rating for the average breakfast.

pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations,please allow us to express my sincere apologies. We will improve the service and food quality in Resturant. Your feedback will help us strive to continuously improve the quality of our services to our beloved guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

RolfLangtangen 2014/09/01
« Perfect »

The premises are very nice as well as the surrounding area. Very nice staff ! Located in nice area with short distance to restaurants and bars. I stay there approx. 3 month every year for business purposes.

pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thnak you for always choosing Pullman Dongguan Forum as your accommodation when travelling to Donggung. We highly appreciate your continuous support and loyatly. We are so glad to read that you had enjoyed your stay with us and described our hotel as a very nice hotel. We will share your comments with our team, and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank your for your sharings. Best Regards, Hotel Manager

Neil F 2014/07/31
« Great Hotel »

This Hotel is a quality hotel in a fantastic position with an excellent park very close . There are restaurants ,from street food to nice dining all within walking distance. Shopping is not far away either, just a short walk as well.

pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thnak you for always choosing Pullman Dongguan Forum as your accommodation when travelling to Donggung. We highly appreciate your continuous support and loyatly. We are so glad to read that you had enjoyed your stay with us and described our hotel as a very nice hotel. We will share your comments with our team, and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank your for your sharings. Best Regards, Hotel Manager

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