Novotel Munich Airport

Customer review rating (ALL Rating) 4.5/5 4,618 reviews

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Novotel Munich Airport - Image 1
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Nordallee 29, 85356 MUNICH, Germany

Description

Hotel extras

  • Good links with public transport and the airport

  • Meeting facilities, including catering, equipment and organizational support

  • Children stay for free; play area and children's menu available

  • Executive Room with desk space, Nespresso machine and minibar

Our accommodation(s)

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Hotel location

Novotel Munich Airport

Nordallee 29
85356 MUNICH
Germany

GPS:48.354752, 11.758225

Telephone
Fax +49 89 970513100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE FLAVE OF MUNICH

"The Flave of Munich" is open daily from 5:00 pm. to 10:30 pm. Enjoy delicious international specialties, freshly prepared at our live cooking station.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,618 reviews

TripAdvisor Rating  4.0/5  2,533 reviews

Extremely quiet.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Given the fact that the airport is actually around the corner the hotel itself is extremely quiet. No sound form any plane at all. Very stable wifi. Nice room. Bit dark decorated, but that's just one's taste for decoration.

Dear Arthur, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa from Novotel Munich Airport

well located and connected

Customer review rating 4.5/5

Fiammetta Business - Confirmed reviews ALL

very short as we came around 10 pm and we left the day after at 7,30 am

Dear Fiammetta, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa from Novotel Munich Airport

Great stay

Customer review rating 4.5/5

Axel T. Solo - Confirmed reviews ALL

Fast check in and very comfortable room for reasonable price - location for early morning is perfect

Dear Axel, thank you for your great review. We are happy that especially our fast check-in was the reason for your positive review. Warm regards, Luisa from Novotel Munich Airport

Style over function

Customer review rating 1.0/5

Tim T. Solo - Confirmed reviews ALL

No desk in the room - a coffee machine that didn’t work and a staff member complaining to me that my phone was too loud while I was watching content eating my meal. The people 4 tables away were talking at a level that I could hear every word of their conversation- this was an arbitrary judgement made rudely to boot. I emailed the hotel from my room that evening and did not receive a replay - menu was limited - they didn’t seem to have a shuttle back to the airport and were not forthcoming with any useful information and offered no support, such as a wake call or a review of the facilities

Dear Tim, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconveniences you experienced and appreciate you taking the time to bring these issues to our attention. It's disappointing to hear that you found our room lacking a desk and that the coffee machine was not functional during your stay. We understand the importance of having these amenities available for our guests and will address this matter with our team to ensure future guests do not encounter similar issues. Regarding the incident with the staff member and your phone volume, we apologize for any discomfort or inconvenience this may have caused. Our team members are trained to address concerns politely and respectfully, and we regret if this was not the case during your interaction. Your feedback will be shared with our team to prevent similar situations from occurring in the future. We apologize for the limited menu options and any inconvenience caused by the lack of shuttle service to the airport. Your comments regarding the need for more useful information and support are duly noted, and we will work to improve our communication and assistance services for our guests. Furthermore, we apologize for the oversight in not responding to your email promptly. This is not reflective of the level of service we aim to provide, and we will investigate this matter to ensure it does not happen again. We appreciate your patience and understanding and hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you choose to stay with us again, please do not hesitate to reach out to us directly so that we can ensure your stay is as comfortable and enjoyable as possible. Warm regards, Katharina from Novotel Munich Airport

great stay at the Novotel

Customer review rating 5.0/5

Johanne L. Couples - Confirmed reviews ALL

The hotel is very inviting, many attention to details (water in the lobby with fruit), coffee machine available at all times. The breakfast was plentiful with options and delicious. The staff was very friendly. Easy and fast access to the airport on the frequent 635 bus. I highly recommend this hotel!

Dear Johannes, we greatly appreciate your wonderful review. We're delighted to hear that you had a pleasant stay with us and that our team was able to impress you. Warm regards, Katharina from Novotel Munich Airport

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Other web-users rate our hotel

  • 2,956 reviews 8.8/10 Location
  • 3,140 reviews 8.1/10 Room
  • 2,875 reviews 7.5/10 Service
  • 67 reviews 6.7/10 WiFi
  • 1,381 reviews 8.3/10 Breakfast
  • 1,282 reviews 8.9/10 Cleanliness
  • 1,162 reviews 5.8/10 Food

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