Hotel - Novotel Trabzon
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Novotel Hotel

Novotel Trabzon Hotel

Cumhuriyet Mah Kasustu Beldesi  Yomra Trabzon 
61000  TRABZON
TURKEY

273 reviews
TripAdvisor Rating Based on 273 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • TRABZON INT AIRPORT
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Downhill skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 200 rooms
  • 86 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Trabzon

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 273 reviews
SloOo7E 2017/04/16
« Enjoyable Staying »

I enjoyed staying at Novotel. Very quite location. It was my first time to travel to Turkey and Trabzon. Thank you I really appreciate your lovely service. I notice one thing in Turkey, there is no Shattaf (hose) in all toilets.

Tuncay B, Genel Müdür at Novotel Trabzon, responded to this review

Dear our Guest, Please accept our sincere thanks for spending your precious time to share your kind feedback. We appreciate your valuable comments. We look forward to welcoming you in the future and hope to host you again in Novotel Trabzon. Best Regards, Tuncay beyaz Novotel Trabzon

marcus92 2015/05/02
« Nice stay in Novotel Trabzon »

Stayed recently in Novotel Trabzon with friends during EuroChallenge 2015 Final Four event (basket-ball) held in Trabzon. Very nice place to stay : rooms / restaurant / help from reception desk / everything was quite perfect. Not to forget the wellness center with swimming pool / sauna / hammam which was particularly well equipped and appreciated. I did not use the sports room or the massage facilities but the place seemed OK too

Tuncay B, Genel Müdür at Novotel Trabzon, responded to this review

Dear Marcus, Thank you very much for your valuable comments and thoughts; in this concern, I would like to thank you once more for your very positive remarks, as well as for taking the time and effort to reveal your satisfactory experience at our Novotel Trabzon. Please rest assured that I have passed on your comments to the concerned department heads that join me in expressing their appreciation for your motivating remarks which will be shared with our employees. Looking forward to welcoming you next time to our wellness center with swimming pool / sauna / hamam for always at the Novotel Trabzon, I remain, Sincerely Yours, Tuncay Beyaz General Manager Novotel Trabzon

Watzlav306 2013/11/19
« Novotel Trabzon »

Probably the best hotel in wider Trabzon area. Very good service at all regards. Rooms,Spa,restaurant all modern style, clean and pleasant. Fast internet. Some of the staff, including some receptionists and waitress have obvious problem with English. Breakfast with wide choice of high quality food. Not working A/C which was not cooling at all (according to the receptionist ..." because it is winter season...") this problem was solved promptly by the hotel. Another problem was with money transfer after the booking from the internet. Despite of less than working 5 days after booking and online payment through the hotel's webpage, hotel requested additional(second) payment when the money was not transfered to their account till the check out. After 5 working days from the moment of the internet payment, the money appeared on their account and they refunded the second payment. The receptionist was not comunicating the issue sufficiantly with proper explanation. It is recommended to book and pay from internet more than 5 working days in advance before the expected date of check out or be ready for the second payment requested.

Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Trabzon. Kind Regards, Oguzhan Bıyıklı Front Office Team Leader

Yasser A 2013/11/11
« Amazing »

very good Hotel seems to be 5 stars the room with see view is very beautiful and clean I recommend this hotel to every one It is near the Trabzon airpirt The service is good reception stuff very helpful but brakfast check lady not so kind she makes you feel that you are as a thief as entering to breakfast bar.

Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Trabzon. Kind Regards, Oguzhan Bıyıklı Front Office Team Leader

Demet K 2013/10/23
« Successful »

We had a nice day If more than cold appetizers breakfast would be nice to be rich.goods should be restored or a good cleaning in the rooms.it would be nice to have wireless internet in the lobby and in the garden

Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Trabzon. Kind Regards, Oguzhan Bıyıklı Front Office Team Leader

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